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book > Fire Officer 3rd Edition Chapt 7 > Flashcards

Fire Officer 3rd Edition Chapt 7 Flashcards

1
Q

Fire Officer gives you the authority to accomplice are in task and objectives in the organization, there’s power does not make your leader is simply makes you a

A

Supervisor

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2
Q

What is leader ship attributes include

A

Beliefs, values, ethics, character, knowledge, skills

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3
Q

What are the three situational leadership styles

A

Autocratic

Democratic

Laissez - faire

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4
Q

Laissez fiare leadership style

A

A free reign approach that leaves decision making to the firefighters rather than the fire officer

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5
Q

Term

Democratic leadership style

A

A consult of approach that recognizes this resources at the group

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6
Q

Autocratic leadership style

A

And iron hand approach used to maintain high personal control

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7
Q

Power term

French and Raven

A

Refers to a legitimate, reward, expert, referent, coercive power

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8
Q

Power term

Yukl

A

Personal and positional power

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9
Q

Most fire officer leader ship activity is directed toward accomplishing?

A

Routine organizational goals and objectives in non-emergency conditions

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10
Q

What is a CORE responsibility of our fire officer

A

Handle emergencies effectively

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11
Q

What are the additional responsibilities that the FIRST ARRIVING FIRE OFFICER HAVE?

A

To establish command of the incident and to provide direction to the rest of the responding units

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12
Q

Who is the Fire officers primary responsibility?

A

To the team of firefighters under his direct supervision

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13
Q

In a dangerous situation (when immediate action is required) what type of leader ship style should the fire officer exemplify

A

Autocratic leadership

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14
Q

The first officer must demonstrate the ability to?

A

Provide a calm and complete description of the situation on arrival and control the actions that will occur

Take control of the situation and provide specific direction to all of the units that are operating in arriving

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15
Q

What problems can the fire department workplace environment Because of personalities

A

Behavioral and personality traits are often associated with a dysfunctional family

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16
Q

What must a fire officer balance in regards to expectations

A

Employer with the realities of fire station work environment and the desire to create an effective team

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17
Q

A volunteer fire officer must rely the Pride, group identity, and personal commitment are factors that

A

keeps volunteers ACTIVE and LOYAL to the organization

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18
Q

A key component of leading is the ability to?

A

Motivate

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19
Q

What are the five motivational theories that have been developed

A

Reinforcement theory

Motivation hygiene theory

Goalsetting theory

Equity theory

Expectancy theory

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20
Q

Reinforcement theory

A

Behavior is a function of its consequences

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21
Q

Motivation hygiene theory

A

Hi Gene factors are external to the individual and motivation factors are internal to the individual

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22
Q

Goalsetting theory

A

The key to motivation is for the officer to set specific goals that will increase performance

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23
Q

Equity theory

A

Employees evaluate the outcomes they receive from their input and compare them with the other outcomes others received from their input

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24
Q

Expectancy theory

A

People act in a manner that they believe will lead to an outcome the value

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25
Q

Term

Followership

A

They characteristic that leaders can be effective only to the extent of followers are willing to except their leader ship

26
Q

Term

Hygiene factors

A

Conditions external to the individual such as pay and work conditions

27
Q

Term

Motivation factors

A

And individuals internal desire for recognition, achievement, responsibility, and advancement

28
Q

Term

power

A

The capacity of one party to influence another party

29
Q

What is the preferred way to deal with the emotions that may arise after a stressful situation

A

Everyone has different ways and stress in the crew should respect that some individuals will want to talk about the incidence of others will not

30
Q

If a fire officer meets with the crew to discuss what can be done to improve I was confidence.

This is an example of?

A

Democratic

31
Q

If a fire fire complains about the last of tradition and poor job at the Academy and the fire officer does not say anything.

This is an example of what theory

A

Extinction

32
Q

If a fire officers train every day to move more quickly with his crew. This is an example of

A

Expectancy motivational theory

33
Q

What are the four types of reinforcement theories

A

Positive reinforcement, negative reinforcement, extinction, punishment

34
Q

POSITIVE reinforcement

A

Giving a reward for good behavior

35
Q

NEGATIVE reinforcements

A

Removing and undesirable consequence of good behavior

36
Q

EXTINCTION Reinforcement theory

A

Ignoring bad behavior

37
Q

PUNISHMENT reinforcement theory

A

Punishing bad behavior

38
Q

Positive and negative reinforcement increases

A

The likelihood of good behavior or extension and punishment decrease the likelihood of the bad behavior

39
Q

Punishment and extension does not guarantee good behavior but rather

A

Reduce his bad behavior

40
Q

Most fire officers quickly learn to use What reinforcement

A

Positive reinforcement

Positive reinforcement must be sincere and deserved

41
Q

What reinforcement style is under utilized

A

Negative reinforcement

It involves removing the negative consequences of the performance

42
Q

The leader ship style that utilizes the resourcefulness and strength of the group is the

A

Democratic style (consultive approach)

Best in low risk Emergency scene

43
Q

When immediate correct of supervisory action is required the fire officer should utilized

A

Autocratic

44
Q

A special concern and volunteer organizations is?

A

Political balance that results from electing offices

45
Q

What are the five key principles to motivate

A

Recognize individual differences, use goals, ensure goals are perceived as attainable, individualize rewards, check for system equality

46
Q

What are two values that every firefighter needs to demonstrate?

A

Responding to emergencies and preserving the public trust

47
Q

Laissez faire is effective when working with experience firefighters handling

A

Routine duties

48
Q

French and Raven describes (1959 studies of social power)

A

Legitimate power, reward power, expert power, referring power, coercive power

49
Q

French and Raven term

Legitimate power?

A

The target person believes that the agent has the right to make the request and the target person has the application to apply

INCIDENT MANAGEMENT SYSTEM

50
Q

French and Raven term

Rewards power

A

The target person complies to obtain for awards believe to be controlled by the agent

51
Q

French and Raven term

Expert power

A

The target person complies due to the belief that the agent has special knowledge

52
Q

French and Raven term

Referent power

A

The target comply due to admiration of identification with the agent and seeks approval

53
Q

French and Raven term

Coercive power

A

The target person complies to avoid punishment believe to be controlled by the agent

54
Q

French and Raven taxonomy two types of power?

A

Personal- Include expert and referring power, reflects the effectiveness of the individual(expert and referent)

Positional - Defined by the role of the individual has within the organization( legitimate, reward, course of power)

55
Q

During routine activities, today’s effective I also provide a leadership style that is more

A

PARTICIPANTIVE

56
Q

According to the reinforcement theory using punishment in extinction

A

Decreases the likelihood bad behavior

DOES NOT GUARANTEE GOOD BEHAVIOR

57
Q

Radio report to the Dispatch center should be

A

Calm, concise, complete

58
Q

What is one of the strongest forces and influences in a volunteer fire department that affect performance and commitment

A

Effective leadership

59
Q

What does an effective leader used to overcome resistance

A

Persuasiveness and motivation

60
Q

Responsibilities at the first arriving by officer

A

PPE, seatbelt etc
WATER SUPPLY
LADDER position to deploy Ariel

61
Q

Key component of leaning if the ability to

A

Motivate

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