Fire Officer 3rd Edition Chapt 7 Flashcards
Fire Officer gives you the authority to accomplice are in task and objectives in the organization, there’s power does not make your leader is simply makes you a
Supervisor
What is leader ship attributes include
Beliefs, values, ethics, character, knowledge, skills
What are the three situational leadership styles
Autocratic
Democratic
Laissez - faire
Laissez fiare leadership style
A free reign approach that leaves decision making to the firefighters rather than the fire officer
Term
Democratic leadership style
A consult of approach that recognizes this resources at the group
Autocratic leadership style
And iron hand approach used to maintain high personal control
Power term
French and Raven
Refers to a legitimate, reward, expert, referent, coercive power
Power term
Yukl
Personal and positional power
Most fire officer leader ship activity is directed toward accomplishing?
Routine organizational goals and objectives in non-emergency conditions
What is a CORE responsibility of our fire officer
Handle emergencies effectively
What are the additional responsibilities that the FIRST ARRIVING FIRE OFFICER HAVE?
To establish command of the incident and to provide direction to the rest of the responding units
Who is the Fire officers primary responsibility?
To the team of firefighters under his direct supervision
In a dangerous situation (when immediate action is required) what type of leader ship style should the fire officer exemplify
Autocratic leadership
The first officer must demonstrate the ability to?
Provide a calm and complete description of the situation on arrival and control the actions that will occur
Take control of the situation and provide specific direction to all of the units that are operating in arriving
What problems can the fire department workplace environment Because of personalities
Behavioral and personality traits are often associated with a dysfunctional family
What must a fire officer balance in regards to expectations
Employer with the realities of fire station work environment and the desire to create an effective team
A volunteer fire officer must rely the Pride, group identity, and personal commitment are factors that
keeps volunteers ACTIVE and LOYAL to the organization
A key component of leading is the ability to?
Motivate
What are the five motivational theories that have been developed
Reinforcement theory
Motivation hygiene theory
Goalsetting theory
Equity theory
Expectancy theory
Reinforcement theory
Behavior is a function of its consequences
Motivation hygiene theory
Hi Gene factors are external to the individual and motivation factors are internal to the individual
Goalsetting theory
The key to motivation is for the officer to set specific goals that will increase performance
Equity theory
Employees evaluate the outcomes they receive from their input and compare them with the other outcomes others received from their input
Expectancy theory
People act in a manner that they believe will lead to an outcome the value
Term
Followership
They characteristic that leaders can be effective only to the extent of followers are willing to except their leader ship
Term
Hygiene factors
Conditions external to the individual such as pay and work conditions
Term
Motivation factors
And individuals internal desire for recognition, achievement, responsibility, and advancement
Term
power
The capacity of one party to influence another party
What is the preferred way to deal with the emotions that may arise after a stressful situation
Everyone has different ways and stress in the crew should respect that some individuals will want to talk about the incidence of others will not
If a fire officer meets with the crew to discuss what can be done to improve I was confidence.
This is an example of?
Democratic
If a fire fire complains about the last of tradition and poor job at the Academy and the fire officer does not say anything.
This is an example of what theory
Extinction
If a fire officers train every day to move more quickly with his crew. This is an example of
Expectancy motivational theory
What are the four types of reinforcement theories
Positive reinforcement, negative reinforcement, extinction, punishment
POSITIVE reinforcement
Giving a reward for good behavior
NEGATIVE reinforcements
Removing and undesirable consequence of good behavior
EXTINCTION Reinforcement theory
Ignoring bad behavior
PUNISHMENT reinforcement theory
Punishing bad behavior
Positive and negative reinforcement increases
The likelihood of good behavior or extension and punishment decrease the likelihood of the bad behavior
Punishment and extension does not guarantee good behavior but rather
Reduce his bad behavior
Most fire officers quickly learn to use What reinforcement
Positive reinforcement
Positive reinforcement must be sincere and deserved
What reinforcement style is under utilized
Negative reinforcement
It involves removing the negative consequences of the performance
The leader ship style that utilizes the resourcefulness and strength of the group is the
Democratic style (consultive approach)
Best in low risk Emergency scene
When immediate correct of supervisory action is required the fire officer should utilized
Autocratic
A special concern and volunteer organizations is?
Political balance that results from electing offices
What are the five key principles to motivate
Recognize individual differences, use goals, ensure goals are perceived as attainable, individualize rewards, check for system equality
What are two values that every firefighter needs to demonstrate?
Responding to emergencies and preserving the public trust
Laissez faire is effective when working with experience firefighters handling
Routine duties
French and Raven describes (1959 studies of social power)
Legitimate power, reward power, expert power, referring power, coercive power
French and Raven term
Legitimate power?
The target person believes that the agent has the right to make the request and the target person has the application to apply
INCIDENT MANAGEMENT SYSTEM
French and Raven term
Rewards power
The target person complies to obtain for awards believe to be controlled by the agent
French and Raven term
Expert power
The target person complies due to the belief that the agent has special knowledge
French and Raven term
Referent power
The target comply due to admiration of identification with the agent and seeks approval
French and Raven term
Coercive power
The target person complies to avoid punishment believe to be controlled by the agent
French and Raven taxonomy two types of power?
Personal- Include expert and referring power, reflects the effectiveness of the individual(expert and referent)
Positional - Defined by the role of the individual has within the organization( legitimate, reward, course of power)
During routine activities, today’s effective I also provide a leadership style that is more
PARTICIPANTIVE
According to the reinforcement theory using punishment in extinction
Decreases the likelihood bad behavior
DOES NOT GUARANTEE GOOD BEHAVIOR
Radio report to the Dispatch center should be
Calm, concise, complete
What is one of the strongest forces and influences in a volunteer fire department that affect performance and commitment
Effective leadership
What does an effective leader used to overcome resistance
Persuasiveness and motivation
Responsibilities at the first arriving by officer
PPE, seatbelt etc
WATER SUPPLY
LADDER position to deploy Ariel
Key component of leaning if the ability to
Motivate
