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PMLS 2 > (F) Lesson 3.2: Laboratory Reception Area > Flashcards

(F) Lesson 3.2: Laboratory Reception Area Flashcards

1
Q

The reception area is headed by who?

A

A laboratory receptionist

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2
Q

This is where samples for analysis are received, sorted, and held temporarily before dispatch into laboratory areas

A

Laboratory Reception Area

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3
Q

T or F: The reception area requires specimen registration facilities

A

True

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4
Q

This specimen registration facility is used for easy patient identification and reduces human error

A

Computerized or barcoded systems

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5
Q

T or F: Before registration, specimens are transported to the relevant laboratory area

A

False (after)

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6
Q

Aside from laboratory receptionists, who are also assigned in this area?

A

Medical laboratory assistants

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7
Q

Laboratory receptionists can maintain an accurate log using what system?

A

Specimen tracker system

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8
Q

T or F: Laboratory receptionists should advise and alert the lab section about urgent, frozen samples, and samples that require special handling

A

True

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9
Q

T or F: Physicians handle the laboratory consent forms

A

False (lab receptionist)

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10
Q

T or F: The laboratory computer system is handled by the hospital receptionist

A

False (lab receptionist)

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11
Q

T or F: Lab receptionists must acquire knowledge on how to operate equipment in the laboratory reception area

A

True

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12
Q

This is a fundamental part of laboratory communication

A

Proper telephone etiquette

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13
Q

T or F: The laboratory hotline is only active 8 hours a day

A

False (24/7)

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14
Q

How many rings should the telephone be kept on a maximum?

A

3 rings

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15
Q

T or F: DO NOT leave the line open and keep the caller waiting for too long

A

True

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16
Q

T or F: Recording phone call information is prohibited

A

False (be prepared to record information)

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17
Q

T or F: It is a lab receptionist’s job to aggravate hostile situations

A

False

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18
Q

Stat came from the Latin term?

A

Statim which means immediately

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19
Q

Glucose, H&H, electrolytes, and cardiac enzymes are considered as what status?

A

Stat

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20
Q

At what priority is STAT?

A

First

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21
Q

T or F: Medical emergencies have the same protocols for STAT

A

True

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22
Q

This status refers to when specimens are collected at specific times

A

Timed

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23
Q

2-hour PP, GTT, cortisol, cardiac enzymes, TDM, and blood cultures are classified as what status?

A

Timed

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24
Q

Timed specimen is of what priority?

A

Second

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25
Q

ASAP means what?

A

As soon as possible

26
Q

This refers to when test results are needed soon but the patient is not critical

A

ASAP

27
Q

The ASAP status is of what priority?

A

2nd or 3rd

28
Q

This refers to no food or drink except water in the span of 8-12 hours prior to specimen collection

A

Fasting

29
Q

Glucose, cholesterol, and triglycerides are under what status?

A

Fasting

30
Q

Fasting is under what priority level?

A

4th

31
Q

NPO means?

A

Nothing by mouth (nil per os in Latin)

32
Q

This status refers to the stage prior to surgery or other anesthesia procedures

A

NPO

33
Q

NPO is under what priority level?

A

N/A

34
Q

This means “before operation”

A

Pre-op

35
Q

CBC, PTT, and platelet function studies are under what status?

A

Pre-op

36
Q

T or F: Pre-op and post-op have the same priority as ASAP

A

True (2nd or 3rd)

37
Q

This means “after operation”

A

Post-op

38
Q

This status refers to an established procedure

A

Routine

39
Q

CBC and chemistry profile are under what status?

A

Routine

40
Q

T or F: Routine testing has a timed priority

A

False (none)

41
Q

This is a document that links the requesting physician to the other users of the laboratory services

A

Laboratory Request Form (LRF)

42
Q

Refers to information about the company or personnel who requested

A

Requester details

43
Q

This contains specimen information

A

Sample details

44
Q

Refers to the list of possible tests that could be conducted or provided

A

Examination requested

45
Q

This area is important in the pre-analytical phase

A

Sample reception area

46
Q

These systems improve the efficiency of the laboratory reception area

A

Laboratory computer systems

47
Q

T or F: Laboratory computer systems provide easy and fast access to absolute error-free information

A

False (almost error-free)

48
Q

This is a tool in the form of a website that provides a stepwise plan to guide laboratories towards implementing a quality management system in compliance with ISO 15189

A

Laboratory Quality Stepwise Implementation (LQSI)

49
Q

The LQSI was developed by who?

A

WHO

50
Q

What phase is this?
Ensuring that the primary process of the laboratory operates correctly and safely

A

1

51
Q

What phase is this?
Controlling and assuring quality and creating traceability

A

2

52
Q

What phase is this?
Ensuring proper management, leadership, and organization

A

3

53
Q

What phase is this?
Create continuous improvement and prepare for accreditation

A

4

54
Q

T or F: Checking sample integrity and deciding if the sample is accepted or rejected should have a written policy

A

True

55
Q

T or F: Label samples introduced in the register to ensure traceability

A

True

56
Q

T or F: Laboratory request reviews are open to the public

A

False (authorized personnel)

57
Q

T or F: Verbal requests don’t need to be recorded

A

False (fill-out a request form based on the request; it may be written or computerized)

58
Q

T or F: Sample volumes in the lab rarely change

A

False (changes frequently)

59
Q

T or F: All outgoing samples should be logged or recorded in a register or logbook

A

False (incoming)

60
Q

These are assigned to the samples for easy tracing

A

Laboratory identification numbers

61
Q

T or F: SSS numbers cannot be used as unique identifiers for the laboratory register

A

False (can)

PMLS 2 (16 decks)

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