(F) Lesson 3.2: Laboratory Reception Area Flashcards
The reception area is headed by who?
A laboratory receptionist
This is where samples for analysis are received, sorted, and held temporarily before dispatch into laboratory areas
Laboratory Reception Area
T or F: The reception area requires specimen registration facilities
True
This specimen registration facility is used for easy patient identification and reduces human error
Computerized or barcoded systems
T or F: Before registration, specimens are transported to the relevant laboratory area
False (after)
Aside from laboratory receptionists, who are also assigned in this area?
Medical laboratory assistants
Laboratory receptionists can maintain an accurate log using what system?
Specimen tracker system
T or F: Laboratory receptionists should advise and alert the lab section about urgent, frozen samples, and samples that require special handling
True
T or F: Physicians handle the laboratory consent forms
False (lab receptionist)
T or F: The laboratory computer system is handled by the hospital receptionist
False (lab receptionist)
T or F: Lab receptionists must acquire knowledge on how to operate equipment in the laboratory reception area
True
This is a fundamental part of laboratory communication
Proper telephone etiquette
T or F: The laboratory hotline is only active 8 hours a day
False (24/7)
How many rings should the telephone be kept on a maximum?
3 rings
T or F: DO NOT leave the line open and keep the caller waiting for too long
True
T or F: Recording phone call information is prohibited
False (be prepared to record information)
T or F: It is a lab receptionist’s job to aggravate hostile situations
False
Stat came from the Latin term?
Statim which means immediately
Glucose, H&H, electrolytes, and cardiac enzymes are considered as what status?
Stat
At what priority is STAT?
First
T or F: Medical emergencies have the same protocols for STAT
True
This status refers to when specimens are collected at specific times
Timed
2-hour PP, GTT, cortisol, cardiac enzymes, TDM, and blood cultures are classified as what status?
Timed
Timed specimen is of what priority?
Second
ASAP means what?
As soon as possible
This refers to when test results are needed soon but the patient is not critical
ASAP
The ASAP status is of what priority?
2nd or 3rd
This refers to no food or drink except water in the span of 8-12 hours prior to specimen collection
Fasting
Glucose, cholesterol, and triglycerides are under what status?
Fasting
Fasting is under what priority level?
4th
NPO means?
Nothing by mouth (nil per os in Latin)
This status refers to the stage prior to surgery or other anesthesia procedures
NPO
NPO is under what priority level?
N/A
This means “before operation”
Pre-op
CBC, PTT, and platelet function studies are under what status?
Pre-op
T or F: Pre-op and post-op have the same priority as ASAP
True (2nd or 3rd)
This means “after operation”
Post-op
This status refers to an established procedure
Routine
CBC and chemistry profile are under what status?
Routine
T or F: Routine testing has a timed priority
False (none)
This is a document that links the requesting physician to the other users of the laboratory services
Laboratory Request Form (LRF)
Refers to information about the company or personnel who requested
Requester details
This contains specimen information
Sample details
Refers to the list of possible tests that could be conducted or provided
Examination requested
This area is important in the pre-analytical phase
Sample reception area
These systems improve the efficiency of the laboratory reception area
Laboratory computer systems
T or F: Laboratory computer systems provide easy and fast access to absolute error-free information
False (almost error-free)
This is a tool in the form of a website that provides a stepwise plan to guide laboratories towards implementing a quality management system in compliance with ISO 15189
Laboratory Quality Stepwise Implementation (LQSI)
The LQSI was developed by who?
WHO
What phase is this?
Ensuring that the primary process of the laboratory operates correctly and safely
1
What phase is this?
Controlling and assuring quality and creating traceability
2
What phase is this?
Ensuring proper management, leadership, and organization
3
What phase is this?
Create continuous improvement and prepare for accreditation
4
T or F: Checking sample integrity and deciding if the sample is accepted or rejected should have a written policy
True
T or F: Label samples introduced in the register to ensure traceability
True
T or F: Laboratory request reviews are open to the public
False (authorized personnel)
T or F: Verbal requests don’t need to be recorded
False (fill-out a request form based on the request; it may be written or computerized)
T or F: Sample volumes in the lab rarely change
False (changes frequently)
T or F: All outgoing samples should be logged or recorded in a register or logbook
False (incoming)
These are assigned to the samples for easy tracing
Laboratory identification numbers
T or F: SSS numbers cannot be used as unique identifiers for the laboratory register
False (can)
