EXAM 2 Studyguide, from GDoc Flashcards

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1
Q

What are 3 strategies which you can use to analyze symbols?

A
  1. Recognize the symbols in a specific context
  2. Unravel members interpretations in this context
  3. Verify the reliability of these interpretation across multiple members.
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2
Q

What are the 4 functions played by symbols in OC?

A
  1. Reflect org Culture
  2. Influence Behavior
  3. Facilitate Org Members
  4. Integrate org systems of meaning
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3
Q

Definition for sign?

A

Material object (Sign, Sound, Object) which stands for something else

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4
Q

Definition for Symbol?

A

Has a meaning behind it, what Cultural group uses to make meaning

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5
Q

Definition for Signifiers?

A

The immediate physical thing

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6
Q

Definition for Signified?

A

Abstract idea that comes from signifier

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7
Q

Definition for Denotative?

A

Literal, dictionary definition

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8
Q

Definiton for Connotative?

A

How a sign gets interpreted in a specific society/OC

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9
Q

Definiton for Text?

A

Cluster of signs

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10
Q

Definition for “Paradigmatic” codes?

A

If two signs exist in the same category, they can be substituted for each other. (EX - a gift for a teacher that a promotion)

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11
Q

Definition for “Syntagmatic” Codes?

A

Represents how signs could be combined in sequence. It’s a retirement party, for someone you worked with for years. You understand that things should happen in a specific sequence, and there is a right order of a “beginning, middle end”.)

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12
Q

Definition of codes?

A

A set of rules used for combining or substituting signs.

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13
Q

Why did PP feel the need to redesign its clinical spaces?

A

They wanted to create an overall better customer experience.

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14
Q

What goals did PP wish to achieve in this process?

A

Creating more private seating, streamlining paperwork, and have all the new concepts integrated fully in 5 years.

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15
Q

How was this redesign tied to changes in PP’s org culture?

A

PP is typically bleh and bland. Doesn’t leave a good taste in customers mouths. Creating an overall better experience so that they can be competitive in health care industry.

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16
Q

4 Characteristics of performance in OC?

A
  1. Interactive
  2. Contextual
  3. Eposodic
  4. Improvisional
17
Q

6 rites of Rituals?

A
  1. Passage
  2. Degredation - ritual of demoting someone
  3. Enhancement - Ritual related to celebration
  4. Renewal - Company makeover
  5. Conflict Reduction -
  6. Integration