Day two DQ's Flashcards
Under ‘Functionalism’ how do managers see ‘Practicing Control?
Used for improving operating efficiencies, enhancing the bottom line, or creating satisfied customers.
Under ‘Functionalism’ how do managers see ‘Employee Selection?’
Managers view it as a screening device in selecting employees
Under ‘functionalism’ How do managers see ‘Organizational Success?’
Managers would argue, that an organizations culture is the product of its decision making, which is done mainly by the managers themselves.
Under ‘Functionalism’ How do managers see ‘Achieving and maintaining competitive advantage?’
Managers view it as the element that distinguishes it from other similar organizations and as, a result, provides a competitive advantage.
What is a “Level Three” definition of culture? Why should companies aspire to achieve such an OC? What are three steps they can follow to achieve it?
Level three is the ‘Identity of a company as perceived by its best customers.’ Because having a ‘level three’ means you have a “Winning Culture that ensures that people feel, think, and act consistently with promises made to customers and other key stakeholders.”
what are the three levels of definition of culture?
The three steps are 1. Culture is seen through symbols, rituals, stories and other organization events. 2. Culture is reflected in how people think, behave, and feel in the organization, based on internally defined criteria. and 3. Defines culture as the identity of a company as perceived by its best customers.
What are the six reasons that people work?
- play
- purpose
- potential
- emotional pressure
- economic pressure
- inertia.
What are the types of processes that companies find, give the best motivation for work?
- Play
- Purpose
- Potential
In the book “The Circle” Why does Eggers want us to see Mae experiencing nature and solitude?
Eggers does have mae enjoying her solitude every once in a while. I think that is because she shows that the company has everything you really need in life to be at work, there for you are at work more often. Having Mae off in nature when she can, shows that she needs it, I think it is a hidden message that tells us that we ned to be in nature when we can to keep a normal said life.
What – if anything – is Francis teaching Mae about the Circle’s OC?
He teaches her that the culture at circle is open for everyone to see who you you are. I would say an example of this is when Francis goes up on stage and tells the world who he is dating. He also shows mae that Circle is a very social culture, through the internet, as well as the events that they have almost every day.
Who is Kalden? What is he up to?
We don’t know yet, we just know him as the random character that shows up everyone in a while in Mae’s life. In this part of the book he was the one that was looking over Mae’s shoulder as she was typing.
What does Mae learn from Gina about the relationship between communication and community? What are we learning about the importance of communication to work in the Circle’s OC? -
Gena makes is vividly obvious to Mae that they are a communication culture there. It is almost her job to be social on the web. Almost taking away from her job of being a Customer Experience individual.
