Exam #1 Flashcards
Define Organization
A Group of people who interact with each other, through work.
Define Organizational Communication
A process when organizational members help create, maintain, and change the organization
Define Organizational Culture
Patterns of interpretation, what the culture is, known by the employees within the organization.
What are the 5 “Core Characteristics” of Organizational Culture?
- Inextricably linked to organizational matters
- Dynamic, Not static
- Competing Values and assumptions
- Emotionally charged
- Foreground and background
How does JK conceptualize the relationship between OC and organizational communication?
Organizational Members use symbols, Messages, and meanings, that are part of the culture, in order to communicate.
Sense-Makeing
Explains how individuals make plausible, coherent, and reasonable accounts of what happens in the work environment.
4 functions of Symbols?
- Reflect of Organizational Culture
- Influences behavior, by triggering internalized values and norms.
- Facilitate Organizational Members
- Integrate organizational systems of meanings
10 Examples that explain what Organizational Culture is NOT (MYTHS)
- What works as culture in one organization will work in another.
- Organizational Culture is the responsibility of top management.
- Organizational culture is the key to success.
- Talking about changes to the culture will change the culture.
- Everyone needs to see culture similarly in order for culture to exist.
- Organizational Culture is not real.
- Organizational Culture does not matter
- It is easy to see all aspects of organizational culture.
- It is easy to see or know the culture of an organization.
- All aspects or elements of organizational culture are positive.
Where did Mae come from, before the Circle?
Mae’s last job was at a Utility Company, where she didn’t find any need there for ambitiousness, Nothing new was happening, it was static.
How did Mae get to the Circle?
Mae’s friend Annie helped Mae get the job in customer support.
What are some key features of the circle’s natural and built environment (e.g., landscaping, interior design, etc.)? How do they work to convey certain norms, values, and beliefs that are unique to this organizational culture?
Circle is a social media company at heart, the campus is huge and built for the employees in mind, which a giant amount of positive and group activities, and things to do. The company works to make sure that their employees are connecting with each other as much as they can through social media, and through community.
Who are the initial figures that Mae encounters? How does her interaction with them work to convey those distinctive norms, values, and beliefs?
Mae found out that the people at Circle, especially the people she met from HR work to make sure their employees are talking to each other, and make sure that the community is strong through communication.
What do managers typically believe about ‘Practicing Control’ in a functionalist Organizational Culture?
Used for improving operating efficiencies, enhancing the bottom line, or creating satisfied customers.
What do Managers typically believe about ‘Employee Selection’ in a Functionalist Organizational Culture?
Managers view it as a screening device in selecting employees.
What do Managers typically believe about ‘Organizational Success’ in a Functionalist Organizational Culture?
Managers would argue, that organization culture is the product of its decision making, which is done mainly by the managers themselves.
What do managers typically believe about ‘Achieving and Maintaining Competitive Advantage’ in a functionalist organizational culture?
Managers view is as the element that distinguishes it from other similar organizations and as, a result, provides a competitive advantage.
What are the three steps of Culture under Functionalism.
- Culture is seen through symbols, rituals, and other organization event.
- Culture is reflected in how people think, behave within the organization.
- Defines culture as the identity of a company as perceived by its best customers.
What are 6 reasons why people work
- Play
- Purpose
- Potantial
- Economical Pressure
- Emotional Pressure
- Inertia
What are the 3 perspectives on ballpark culture, from the Nick Trujillo Article?
- Site of Capitalist Work
- Community of symbolic Family Members
- Theater for social Drama
For the Nick Trujillo article, what are the Artifacts, values, and assumptions associated with “Site of Capitalist Work”?
Artifacts - Ballpark, Teams, Workers
Values - Workers, whom push values
Assumptions - The ballpark itself, being an industrial site.
For the Nick Trujillo article, what are the Artifacts, values, and assumptions associated with “Community of Symbolic Family”?
Artifacts - Family that owns the team
Values - Families that go to the game perpetuate the values.
Assumptions - Community Oriented
For the Nick Trujillo article, what are the Artifacts, values, and assumptions associated with “Theater for social Drama”
Artifacts - Stadium, Team, Game history
Values - Personal investment of the team itself
Assumptions - Everything is staged, the employees, players, fans, everyone comes together to create the community.
Why does Eggers want us to see Mae experiencing nature and solitude?
Eggers does have mae enjoying her solitude every once in a while. I think that is because she shows that the company has everything you really need in life to be at work, there for you are at work more often. Having Mae off in nature when she can, shows that she needs it, I think it is a hidden message that tells us that we ned to be in nature when we can to keep a normal said life.
What – if anything – is Francis teaching Mae about the Circle’s OC?
He teaches her that the culture at circle is open for everyone to see who you you are. I would say an example of this is when Francis goes up on stage and tells the world who he is dating. He also shows mae that Circle is a very social culture, through the internet, as well as the events that they have almost every day.
