EXAM 2, Spaces

Question 1

What are the 4 categories of “nonverbal” communication, in relation with “Space”?

Answer 1

1. Vocabulary - of design elements and construction materials
2. Gestures - That constitute affect and status displays
3. Design proxemics - Measuring or indicators on the spacial bubble, surrounding specific buildings or other spaces
4. Decor - Itself

Question 2

Why did Planned Parenthood feel the need to redesign its clinical space?

Answer 2

Because they felt in their current perceptive state politically, and physically, held them at a disadvantage.

Question 3

What 3 goals did Planned Parenthood wish to achieve after the redesign?

Answer 3

1. Hoping to streamline the quality of care across its centers
2. Wants to show that it can be a longterm, primary-care option for both women and men.
3. Wants customers to feel more comfortable during the experience.

Question 4

How was the redesign of Planned Parenthood, also a redesign of the Culture?

Answer 4

1. Ideo realized the culture needs to be unified, because there were many different centers.
2. Common vernacular was used to help unification.
3. New core values were set in place

Question 5

What were the physical changes planned parenthood do?

Answer 5

1. The chairs were re organized to make people feel more confortable, like not facing away from each other.
2. The tables have technology in them now.
3. Recovery rooms are now separated.

Question 6

How are Planned Planned Parenthoods new redesigns connect to the APP?

Answer 6

1. The app helps educate the customer

2. The redesigns co relate to the app. So the cyber space can relate to offline space.

Question 7

What are 6 Distinctive Elements of “Space”?

Answer 7

1. General Qualities
2. Position
3. Occupation/inhibition
4. Boundaries
5. Distance
6. Mobility