Ethics lvl 2 Flashcards
ethics
1. What does your company’s bribery and ethical policy say about gifts and hospitality?
a. Hospitality must be recorded on the system, if larger than small gifts or routine meals. Can accept larger gifts if there is reasonable business rationale, prior approval is obtained (if over £75), and its recorded on the system.
- Contractor offers you a bottle of wine at Christmas. do you accept it?
a. Is it proportional and in line with gifts policy. Any gift above £75 would be rejected, therefore most likely I would accept this.
- When have you acted with integrity
a. Client asked me to agree on wording for appointments, I realised this was outside my area of expertise and experience, so I invited an associate to a meeting to advise.
- Can you give an example of One Rule of Conduct and how you have used it today?
a. Rule 2 details that members should maintain professional competence, ensuring that advice is given only when they have the knowledge or expertise, I have acted in this manner by responding to questions in a professional and honest manner, being sure to make it known when a question is not known, or I do not have the expertise to advise on.
b. Rule 3 is about providing a good quality and diligent service, I have acted today to communicate clearly to the panel in a way you can understand
- If a client asks you to match a fee got from someone else, what do you do?
a. I inform the client I will not be able to immediately match the fee as I have to assess the scope of services and produce my own fee proposal aiming to make it within their requirements, as this would pose too much risk for my firm to take on work blindly.
How do you deal with handling clients money?
Separate bank account, easily accessible, cant be overdrawn, agree drawdown.
What is negligence?
Duty of care, breach of contract to clients and public, could result in claims.
