Diversity & Inclusion, Teamwork Flashcards
What is workplace diversity?
Company hires wide range of individuals from different backgrounds.
Advantages of a diverse team?
Different ideas and new ways of thinking.
Different experiences.
Makes working more enjoyable and inclusive.
What does inclusion mean to you?
A work environment where everyone feels treated respectfully, with equal access to opportunities and resources.
Difference between diversity and inclusion?
Diversity - how we are all different.
Inclusion - making sure everyone feels welcome.
What is unconscious bias?
Underlying attitudes and stereotypes that people attribute to others, that affect how they engage with that group.
What is meant by teamwork?
A cooperative effort by a group to achieve a goal.
What makes a strong team?
Common sense of purpose.
Clear goals.
Respect.
Understanding strengths and weaknesses.
Trust.
Sharing knowledge.
Benefits of teamwork?
Share workload.
Improve productivity.
Improve quality.
Employee motivation.
Difference between a team and a committee?
Committee is a group of people appointed for a function.
A team is a group of people aiming for a common goal.
How would you deal with an inexperienced team member?
Provide encouragement.
Help to support their development of weaknesses.
How would you promote discussion in the team?
Create a calm and relaxed environment in meetings.
Promote inquisitive behaviours.
Going “round the table” on key areas.
Why might a team fail?
Conflicting personalities and poor leadership.
What is a theoretical model relating to teams?
Tuckman’s Theory (FSNPA)
Forming
Storming
Norming
Performing
Adjourning
Fish Swim North to Pass Africa
Difference between leadership and management?
Leadership: Setting a direction or vision for a group.
Management: Controls or directs people according to already establishes principles.
What is meant by team dynamics?
Behavioural relationships between members of a group.
