Diversity, inclusion and teamwork (L1)

Question 1

What are the 9 protected characteristics under the Equality Act 2010? GRRASSPDM

Answer 1

• Gender reassignment
• Religion
• Race
• Age
• Sex
• Sexual orientation
• Pregnancy and maternity
• Disability
• Marriage or civil partnership (in employment only)

Question 2

What are the Characteristics of effective teams?

Answer 2

• a common sense of purpose
• a clear understanding of objectives
• mutual respect
• mutual trust
• Valuing of members’ strengths and respecting weaknesses
• a willingness to share
• a willingness to speak openly
• a range of skills
• a range of personal styles

Question 3

What are the stages of team development?
Tuckman Theory

Answer 3

FSNPM
- Forming - when people are working as individuals
- Storming - stage of conflict (both internally and externally)
- Norming - team starts to achieve its potential
- Performing - when a team is characterised by openness and flexibility and prioritises development of other team members
- Mourning - when the team disbands

Question 4

What should be considered when forming a team? (in addition to the Equality Act 2010)

Answer 4

There are 2 main requirements in selecting team members:
- a range of the necessary technical and specialist skills, and
- a variety of personal styles to fill the different roles

Question 5

What is a RACI matrix?

Answer 5

It is a model that describes the participation of various roles in completing tasks for a project or business and there are four key responsibilities:
- Responsible
- Accountable
- Consulted
- Informed

Question 6

What does RACI stand for?

Answer 6

• Responsible
• Accountable
• Consulted
• Informed

Question 7

What is workplace diversity?

Answer 7

Diversity in the workplace relates to the acceptance and inclusion of employees from all backgrounds

Question 8

What are some advantages of a diverse team?

Answer 8

• Diversity of talent results in a broader range of skills, perspectives, experiences and ideas leading to enhanced problem solving, increased productivity and innovation.
• It addresses the needs of a broader range of stakeholders and
• Diverse teams are better at adapting to change and reflecting the values of modern, globalised society

Question 9

What is workplace inclusion?

Answer 9

It is an environment where all employees feel like they belong in the organisation and that no one feels excluded based their identity

Question 10

What is meant by the term unconscious bias?

Answer 10

Unconscious bias refers to the unconscious assumptions that someone may have about a person solely because of their race, gender or disability

Question 11

What do you consider makes an effective team? AAMMVAAAA

Answer 11

• a common sense of purpose
• a clear understanding of objectives
• mutual respect
• mutual trust
• Valuing of members’ strengths and respecting weaknesses
• a willingness to share
• a willingness to speak openly
• a range of skills
• a range of personal styles

Question 12

Can you share an example of working as part of an effective team?

Answer 12

• There was a requirement to produce a certain report
• I was able to collaborate with an older colleague whom was able to offer valuable insights form their experience as to what should be included in that report
• Whilst I was able to suggest the use of a digital tool (PowerBI) to better visualise and improve efficiency of the reporting
• This diversity within the team enhanced the problem solving and innovation of the solution

Question 13

Why is diversity important in a team?

Answer 13

• Diversity of talent results in a broader range of skills, perspectives, experiences and ideas leading to enhanced problem solving, increased productivity and innovation.
• It addresses the needs of a broader range of stakeholders and
• Diverse teams are better at adapting to change and reflecting the values of a modern, globalised society

Question 14

How do you consider diversity enhances a team?

Answer 14

• Diversity of talent results in a broader range of skills, perspectives, experiences and ideas leading to enhanced problem solving, increased productivity and innovation.
• It addresses the needs of a broader range of stakeholders and
• Diverse teams are better at adapting to change and reflecting the values of modern, globalised society

Question 15

Can you give me an example of how diversity enhances a team?

Answer 15

• For example, diversity of age within a team can blend experience with fresh perspectives.
• There was a requirement to produce a certain report
• I was able to collaborate with an older colleague whom was able to offer valuable insights form their experience as to what should be included in that report
• Whilst I was able to suggest the use of a digital tool (PowerBI) to better visualise and improve efficiency of the reporting
• This diversity within the team enhanced the problem solving and innovation of the solution