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APC IF > Diversity, Inclusion and Teamwork > Flashcards

Diversity, Inclusion and Teamwork Flashcards

1
Q

Give me an example of how you use team working in your current role?

A

Team building days, bi-weekly drinks and quizzes, Communication is crucial and having a shared understanding of the goals, Positive reinforcement and training less experiences members

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2
Q

What particular skills have you got that contribute to team working?

A

I am a positive person and can identify when people are struggling, I am Patient and am good at sharing my experience to help others understand and learn.

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3
Q

Give me some examples of how you promote team working?

A

Mentoring
Listening
Explaining the end goal and steps required to get there
Promoting inclusive working together

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4
Q

When a new member joins your team, how do you welcome them?

A

I delegate a few small jobs to them, have meetings, explain the goal and ‘check in’ reguarly.

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5
Q

What are the key aspects of an effective team ?

A

Clear objectives
Balanced roles
Effective processes
Good communication
Support and trust.

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6
Q

How would you deal with a member of the team who is negative towards a particular task and is disruptive ?

A

I would speak to the team member on a one to one basis and ask if they’re is anything wrong. I would air my though and see if they understand why and what we are doing. This could be escalated to a line manager for further review.

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7
Q

What particular skills have you got that contribute to teamworking?

A

I am a positive person and can identify when people are struggling, Patient and am good at sharing my experience to help others understand and learn.

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8
Q

Give me some examples of how you promote team working?

A

Mentoring
Listening
Explaining the end goal and steps required to get there
Promoting inclusive working together

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9
Q

Can you tell me about a time you resolved a conflict in a team?

A

My client and their contractor had conflicts due to the clients demanding nature and overbearing. I informed the client that to maintain relationships, it might be best to let me liaise with the contractor directly to raise concerns that may occur, referencing the pre start meeting and the contract.

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10
Q

What makes successful teamwork?

A

Communication is crucial and having a shared understanding of the goals.

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11
Q

What are some types of teams?

A

Office Team
Project Team
Accounts Team
Design Team

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12
Q

What are some examples of Team Working you have demonstrated?

A

Listening
Persuading
Discussing
Reporting
Communication
Strengths & Weaknesses

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13
Q

What is unconscious bias and how would you manage it ?

A

Unconscious bias (or implicit bias) is often defined as prejudice or unsupported judgments in favour of or against one thing, person, or group as compared to another, in a way that is usually considered unfair. As a result of unconscious biases, certain people benefit and other people are penalised.

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14
Q

What is The Equality Act 2010 ?

A

The Equality Act 2010 legally protects people from discrimination in the workplace and in wider society. It replaced previous anti-discrimination laws with a single Act. making law easier to understand and strengthening protection in some situations.

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15
Q

What are the equality act protected characteristics ?

A
  • age
    -gender
    -race
  • marriage
  • sexual orientation
  • religion
  • gender reassignment
  • pregnancy
  • disability
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16
Q

What did the equality Act incorporate ?

A

It brings together 116 separate pieces of legislation into one single Act. Including:

  • the Equal Pay Act 1970
  • the Sex Discrimination Act 1975
  • the Race Relations Act 1976
  • the Disability Discrimination Act 1995
  • the Employment Equality (Religion or Belief) Regulations 2003
  • the Employment Equality (Sexual Orientation) Regulations 2003
  • the Employment Equality (Age) Regulations 2006
  • the Equality Act 2006, Part 2
  • the Equality Act (Sexual Orientation) Regulations 2007
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17
Q

How to improve team dynamics?

A
  • know your team
  • Tackle problems quickly with positive feedback
  • define roles
  • break down barriers
  • clear communication
  • focused attention
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18
Q

What do you think makes a successful team? Explain the Tuckman theory.

A
  • The first step is FORMING the team
  • The team then goes through STORMING whereby they overcome obstacles and accept the differences to work on conflicts
  • NORMING stage requires consensus around who the leaders are and each members role
  • This is followed by PERFORMING is where the work is carries out and issues handled proactively
  • Finally, ADJOURNING is when the team dismantles at the end of a project
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19
Q

What is Tuckmans Theory?

A

5 Stages of Team Development

  • Forming
    -Storming
    -Norming
    -Performing
    -Adjoining
20
Q

What is the Latham report ?

A

A report commissioned by the UK Government, to look into the apparent failings of the construction industry as a whole.

The Latham report led to the creation of the Construction Industry Board (CIB) in 1995 to oversee implementation of its recommendations.

21
Q

What were the Findings of the Latham Report?

A

The report described the industry as ineffective, adversarial, fragmented and incapable of delivering for its clients.

22
Q

What were the Latham Report Recommendations?

A

That the Government should should become a best practice client. That the NEC suite of contracts be adopted to improve a less adversarial approach. Encouraged Partnering between companies and organisations. Risk should be allocated to the party best able to handle it.

23
Q

What are the Belbin roles?

A

States that there are 9 roles shared between action, people orientated and cerebral roles.

Roles include:
- Shaper
- Implementer
- Completer
- Coordinator
- Team Worker
- Resource investigator
- Plant
- Monitor evaluator
- Specialist

24
Q

What Belbin type are you ? What are your characteristics ?

A

I am a coordinator. I am good at leading and delegating roles and I am good at recognising team members skills. I work well with Monitor-Evaluators who are good at strategizing.

25
Q

What is the Herzberg Theory?

A

Frederick Herzberg (1959). Two factor motivational theory. Workers are motivated to work harder through motivators, such as;

Empowerment
* Job enlargement
* Job Enrichment.
Workers can become demotivated if hygiene factors are not met, such as;
* Pay
* Relationships
* Working Conditions

26
Q

What is teamworking ?

A

Teamwork is the collaborative effort of a group to achieve a common goal or to complete a task in the most effective and efficient way.

27
Q

What is diversity ?

A

The practice or quality of including or involving people from a range of different social and ethnic backgrounds and of different genders, sexual orientations, ect.

28
Q

What is inclusion ?

A

The practice or policy of providing equal access to opportunities and resources for people who might otherwise be excluded or marginalized, such as those who have physical or mental disabilities and members of other minority groups.

29
Q

Can you expand on what the Equality Act is ? When was it introduced ? What are the protected Characterises ? What does this mean to you ?

A

The equality act was introduced in 2010

An Act to protects those from being discriminated, introduced 2018. Protected charracteristics are :
* Age
* Disability
* Gender reassignment
* Marriage and civil partnership
* Pregnancy
* Maternity
* Race
* Religion or belief
* Sex,
* Sexual orientation.

30
Q

What is the RICS inclusive employer quality mark ? Why is this important to the RICS ?

A

In 2015 RICS launched the Inclusive Employer Quality Mark (IEQM) as a response to the sector being behind other professions in moving towards a more diverse and inclusive workforce.

31
Q

What is unconscious bias ?

A

Being bias without the knowledge of it

32
Q

Are there any negative points to a team?

A

Some team members can clash and cause conflict and demotivation

33
Q

Give me an example of how you use team working in your current role?

A

During design work and when working with external third partied, I define the outcome and how to achieve this

34
Q

What skills have you got that contribute to teamworking?

A

My skills include the clear identification of the goal and the route towards this, i am organised and review regularly to ensure progress and identify and obstacles.

35
Q

Give me some examples of how you promote team working?

A

Regular meetings
An understand of view points
An open and honest approach
Allowing all parties to input and contribute

36
Q

Regular meetings
An understand of view points
An open and honest approach
Allowing all parties to input and contribute

A

Initial meeting and briefing, define lines of communication, allow suitable access to data to get up to speed

37
Q

What do you think makes a successful team?

A

Having mutual respect, common and aligned goals, open communication, and patience can all help make for a successful team

38
Q

Explain how the Equality Act protects people.

A

The Equality Act 2010 is a law which protects you from discrimination. It means that discrimination or unfair treatment on the basis of certain personal characteristics, such as age, is now against the law in almost all cases

39
Q

How is competence defined?

A

SKATE = Skills, Knowledge, Attitude, Training, Experience

40
Q

What did the Equality Act 2010 supersede?

A
  • Equal pay act 1970
  • gender discrimination 1975
  • race and religious hatred act 2006
41
Q

What is a PEEP?

A

Personal emergency egress plan - help those who cannot evacuate a building in an emergency unaided - fire evacuation

42
Q

Which rule of conduct relates to Diversity and Inclusion?

A

Rule 4

43
Q

What were the findings of the Latham Report

A
  • recommended a collabroative appraoch to contracts
  • recommeneded wider adoption of NEC
  • recommended Goverment adoption of NEC
44
Q

Where can the findings of the Latham report be evidenced in NEC4

A
45
Q
A

APC IF (18 decks)

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