Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

CQIA > Diagrams > Flashcards

Diagrams Flashcards

1
Q

What is an Affinity Diagram?

A

A management and planning tool used to organize ideas into natural groupings in a way that stimulates new, creative ideas.

An affinity diagram is used to organize verbal information into a visual pattern.

Affinity Diagram Example Now, we will see an affinity diagram to Improve team collaboration: Communication Affinity Diagram Team Building Workflow & Processes Lock or Regu Meeting Darren unanton limited GETTIN Ding thy indusion FERRE FEEDERS BATES Porticipabon In Tanm Creta lace or Tuated ones. Colerator

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What is a Bar Chart used for?

A

Used in other diagrams to illustrate data like in a histogram or Pareto chart.

N/A

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What are Control Charts used for?

A

Are used to measure sequential or time-related process performance. The control chart is probably the best known most useful and most difficult to understand quality tool.

N/A

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What are Design of Experiments (DOE) used for?

A

Provides a structured way to characterize processes

N/A

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What are the Steps of Design of Experiments (DOE)?

A

Describe
Specify
Design
Predict
Fit
Collect

N/A

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Fishbone or Cause and Effect Diagram

A

Used for finding root cause.

Example sentence: The team used a fishbone diagram to identify the root cause of the production issue.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

What are the 6 M’s for cause an effect?

A

Manpower, Methods, Materials, Machines, Measurement, Mother Nature.

Additional information: The 6 M’s are commonly used categories in cause and effect diagrams.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What are the 4 Ps for cause and effect?

A

Policies, Procedures, People, Plant/Technology.

Additional information: The 4 Ps concept is used to analyze and improve processes.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

What is a Flowchart used for?

A

Representation of the flow of a process used to identify and communicate the steps in a work process and identify areas that may be a source of a problem or determine improvement opportunities.

Example sentence: The team created a flowchart to visualize the steps in the new onboarding process.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

What is a Focus Group?

A

A customer-oriented approach for collecting information from a group of participants who are strangers to each other. Focus groups are a useful qualitative analysis tool for helping to understand the beliefs and perceptions of the population represented by the group. It is often used to obtain basic pros and cons, and suggestions before preparing questions for a planned survey.

Example: Conducting a focus group to gather insights on consumer preferences for a new product.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What is Force-Field Analysis (FFA)?

A

A tool that uses a creative process for encouraging agreement about all facets of a desired change. It is used for clarifying and strengthening the “driving forces” for change. It can also be used to identify obstacles, or “restraining forces,” to change. Finally, it can be used for encouraging agreement on the relative priority of factors on each side of the “plus/minus” sheet.

Example: Using Force-Field Analysis to assess the factors influencing the implementation of a new company policy.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

What is a Gantt Chart?

A

A matrix-type of horizontal bar chart used in process/project planning and control to display planned work and finished work in relation to time. Also called a milestone chart when interim checkpoints are added.

Example: Creating a Gantt Chart to visualize the timeline for completing a construction project.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

What is a histogram and how is it used?

A

A graphic representation (bar chart) used to plot the frequency with which different values of a given variable occur.

To examine existing patterns, identify the range of variables, and suggest a central tendency in variables. This tool clearly portrays information on location, spread, and shape which enables the user to perceive subtleties regarding the functioning of the physical process that is generating the data.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

What is the difference between a histogram and a bar chart?

A

Histogram has no gaps between bars, while a bar chart may have gaps.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

What is matrix analysis?

A

Method quantifies and arranges matrix diagram data so that the information is easy to visualize and comprehend. The relationship between the elements shown in a matrix diagram are quantified by obtaining numerical data for intersecting cells.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

What is a matrix diagram?

A

Method clarifies problematic spots through multidimensional thinking. This method identifies corresponding elements involved in a problem situation or event. Elements are arranged in rows and columns on a chart that shows the presence or absence of relationships among collected pairs of elements.

17
Q

What are the types of matrix diagrams?

A

L, T, Y, C, X, and Roof

18
Q

What does a L matrix diagram do?

A

L - Relates two groups of items to each other (or one group to itself).

19
Q

What does a T matrix diagram do?

A

T - Relates three groups of items groups B and C are each related to A. Groups B and C are not related to each other.

20
Q

What does a Y matrix diagram do?

A

Y - Relates three groups of items. Each group is related to the other two.

21
Q

What does a C matrix diagram do?

A

C - Simultaneously relates three groups of items at one 3-D point.

22
Q

What does an X matrix diagram do?

A

X - Relates four groups of items. Each group is related to two others.

23
Q

What does a Roof matrix diagram do?

A

Roof - Relates one group of items to itself. It can be used by itself or as a roof to all or L or T shaped matrix.

24
Q

What is a Pareto Chart?

A

Representation of the frequency with which certain events occur and may help determine which problem to address first.

It is a rank order chart that displays the relative importance of variables in a data set and may be used to assign priorities regarding opportunities for improvement.

Example: Types of Errors Discovered During Surgical Set-up

25
Q

What is a Process Decision Program Chart (PDPC)?

A

A management and planning tool that identifies events that can go wrong and the appropriate countermeasures for these events. It graphically represents all sequences that lead to a desirable effect.

26
Q

What is Relations diagram (interrelationship digraph) used for?

A

Is a method/ technique developed to clarify intertwined causal relationships in a complex situation in order to find an appropriate solution

When trying to understand the links between ideas in a complex system
When implementing a complex solution
A clear understanding can help identify causes and effects and optimize the creation of a solution

27
Q

What is a Resource allocation matrix used for?

A

A matrix chart is useful in planning the allocation of resources (such as personnel, equipment, facilities, and funds). It is frequently used in planning larger projects. The matrix enables planners to see where potential conflicts may arise in utilizing resources for a project that are already committed to ongoing operations.

Key Steps for Effective Resource Allocation
Gather all relevant information
Conduct a thorough analysis
Consider resource constraints
Determine resource dependencies
Estimate resource requirements

28
Q

What is a run chart?

A

A line graph that shows data points plotted in the order in which they occur.

ASQ Notes: Run chart is used to reveal trends and shifts in a process over time, show variation within a time period, or identify decline or improvement in a process.

29
Q

What does a run chart help to examine?

A

Variables or attribute data. The data must be collected in chronological or sequential order starting from any point.

ASQ Notes: Run chart is used to examine variables or attribute data.

30
Q

What is a scatter chart or diagram and how is it used?

A

A chart in which one variable is plotted against another to determine whether there is a correlation between the two variables.

These diagrams are used to plot the distribution of information into dimensions.

ASQ Notes: Scatter chart is used to determine if there is a correlation between two variables.

31
Q

What is a SIPOC diagram?

A

A macro-level analysis of the suppliers, inputs, processes, outputs, and customers.

32
Q

What is the purpose of stratification in data analysis?

A

Stratification is often very useful in analyzing data to find improvement opportunities. It helps analyze cases where data mask the real facts by considering sources with different statistical characteristics.

Example sentence: This often happens when the recorded data are from many sources but are treated as one number.

33
Q

What does SWOT analysis stand for?

A

SWOT analysis stands for strengths, weaknesses, opportunities, threats.

N/A

34
Q

What does SWOT analysis do?

A

It is a systematic assessment of an organization’s internal and external environment to identify attributes affecting its ability to achieve its vision and improve its competitive position. It looks at how an organization fits with current reality.

Example sentence: A SWOT analysis is a common component of strategic planning

35
Q

What is a Tree Diagram or Decision Tree and how is it used?

A

A management and planning tool that shows the complete range of subtasks required to achieve an objective; used as a problem-solving method, a tree diagram can break down a broad goal graphically into increasing levels of detailed actions to isolate errors or barriers to achieving the goal.

This tool ensures that action plans remain visibly linked to overall goals, that actions flow logically from identified goals, and that the true level of a project complexity will be fully understood.

36
Q

What are the 5 Whys?

A

Another root cause analysis tool like the fishbone diagram. Ask why up to five times to try and determine a root cause.

37
Q

What is a check sheets used for?

A

It is a simple form that can be used to collect data in an organized manner and easily convert them into readily useful information.

CQIA (15 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions