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Arbeits- und Organisationspsychologie > Counterproductive Work Behavior > Flashcards

Counterproductive Work Behavior Flashcards

1
Q

What does Justice Theory suggest about CWB?

A

Justice Theory suggests that CWB occurs as a reaction to perceived unfair treatment in the organization.

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2
Q

What does Social Exchange Theory posit about workplace interactions and CWB?

A
  • individuals weigh the costs and benefits of workplace interactions
  • if costs outweigh benefits, they may engage in CWB as a form of reciprocation
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3
Q

How does Reactance Theory explain CWB?

A
  • employees engage in CWB when their decision-making freedom is limited, as a reaction to the limitation of their job autonomy
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4
Q

Which theory suggests that stress responses can lead to CWB when resources are threatened?

A

Conservation of Resources Theory

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5
Q

How does Lazarus’ Transactional Theory of Stress and Coping relate to CWB?

A
  • being mistreated by the organization or coworkers creates demands and stress
  • resulting in CWB as a stress response
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6
Q

What does the stressor-emotion model of CWB suggest?

A

environmental stressors like job demands or mistreatment elicit negative emotions, which lead to CWB

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7
Q

Which of the Big Five personality traits show the strongest negative correlation with CWB?

A
  • Conscientiousness
  • Agreeableness
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8
Q

How much variance in CWB do the Big Five traits explain?

A

Roughly 19%

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9
Q

What unique trait in the HEXACO model explains a significant amount of variance in CWB and what does it describe?

A
  • Honesty-Humility
  • describes the tendency to be fair and genuine in interactions with others
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10
Q

What is the strongest negative correlation with CWB among all traits in the Big Five and HEXACO models?

A

Honesty-Humility (r = –.35).

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11
Q

How does gender relate to CWB?

A

Women are slightly less likely to engage in CWB than men

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12
Q

What is the relationship between age and CWB?

A

There is a small negative relation, with older employees being slightly less likely to engage in CWB

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13
Q

What has meta-analytic research shown about the correlation between cognitive ability and CWB?

A

The correlation is essentially zero

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14
Q

What recent finding suggests a scenario where cognitive ability may relate to CWB?

A

Overqualified individuals are more likely to engage in CWB, possibly due to lack of challenge and boredom at work

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15
Q

How do demographic characteristics like education or tenure relate to CWB?

A

They seem to be unrelated to CWB

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16
Q

What can be concluded about the best predictors of CWB?

A
  • CWB is predicted best by stable, enduring personality traits and
  • less by demographic characteristics or cognitive ability
17
Q

Which form of organizational justice has the strongest negative relation to CWB?

A

Interactional justice.

18
Q

What is Interactional justice?

A

perceived fairness of the interpersonal treatment employees receive from their supervisors or others in authority within the organization

19
Q

According to Social Exchange Theory, what increases the likelihood of CWB?

A
  • Experiencing incivility
  • ostracism
  • hostility, or
  • conflicts with others in the organization
20
Q

What situational characteristics are associated with reduced levels of CWB?

A
  • Experiencing constructive leadership or
  • support, such as appreciation of work and
  • ethical leadership behavior
21
Q

What is the first way in which individual differences and situational characteristics interact to predict Counterproductive Work Behavior (CWB)?

A

Individual differences can moderate the positive relation between job stressors and CWB

22
Q

How do Conscientious and agreeable individuals respond to job stressors in terms of CWB?

A

Conscientious and agreeable individuals are not as easily stressed and therefore engage in CWB much less compared to those low in these traits.

23
Q

What is the second way in which situational characteristics have influence on the link between individual differences and CWB?

A

Situational characteristics can moderate the link between individual differences and CWB

24
Q

In situations with weak group norms and low performance monitoring, how does personality relate to CWB?

A

Personality relates more strongly to CWB when situational demands are weaker (weak group norms and low performance monitoring).

25
Q

What is OCB and how is it related to CWB?

A
  • Organizational Citizenship Behavior (OCB) refers to voluntary employee behavior that benefits the organization
  • employees who engage in OCB are generally less likely to engage in CWB.
26
Q

Why is it reasonable to assess CWB with self-reports despite their limitations?

A
  • easier to collect
  • anonymity makes the assessments more reliable.
27
Q

What is one of the most notable limitations of most research on Counterproductive Work Behavior (CWB)?

A

The inability to establish causality is a major limitation, as it is unclear whether personality traits or situational variables cause CWB or vice versa.

28
Q

Why is trait-based causality inference in CWB research questionable, according to recent studies?

A

Recent research suggests that significant work events can change one’s personality, challenging the assumption that personality is stable and unchanging in response to CWB.

29
Q

What did Meier & Spector (2013) find in their 5-wave longitudinal study regarding job stress and CWB?

A

They found a reciprocal relationship between job stress and CWB, indicating that each can influence the other over time.

30
Q

How do organizations implement CWB research in personnel selection?

A
  • use of personality tests
  • use of situational judgement tests
31
Q

How can organizations change their enviroment based on CWB research?

A
  • create favorable working conditions
  • providing employees with different and challenging tasks
  • reducing their job demands
  • assuring that they have sufficient time to complete their tasks
  • guaranteeing a calm and relaxed working environment
  • enhancing justice
  • ethical leadership

Arbeits- und Organisationspsychologie (15 decks)

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