Counterproductive Work Behavior Flashcards

1
Q

What does Justice Theory suggest about CWB?

A

Justice Theory suggests that CWB occurs as a reaction to perceived unfair treatment in the organization.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Give an example of how perceived unfairness can lead to CWB according to Justice Theory.

A

Employees who feel they are not being paid enough might invest less effort into their work or steal from the organization to restore perceived fairness.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What does Social Exchange Theory posit about workplace interactions and CWB?

A

Social Exchange Theory posits that individuals weigh the costs and benefits of workplace interactions, and if costs outweigh benefits, they may engage in CWB as a form of reciprocation.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

How does Reactance Theory explain CWB?

A

Reactance Theory posits that employees engage in CWB when their decision-making freedom is limited, as a reaction to the limitation of their job autonomy.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Which theory suggests that stress responses can lead to CWB when resources are threatened?

A

Conservation of Resources Theory

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

How does Lazarus’ Transactional Theory of Stress and Coping relate to CWB?

A

Lazarus’ Transactional Theory suggests that being mistreated by the organization or coworkers creates demands and stress, resulting in CWB as a stress response.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

What does the stressor-emotion model of CWB suggest?

A

The stressor-emotion model suggests that environmental stressors like job demands or mistreatment elicit negative emotions, which lead to CWB.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Which Big Five personality traits show the strongest negative correlation with CWB?

A

Conscientiousness and Agreeableness.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

How much variance in CWB do the Big Five traits explain?

A

Roughly 19%, compared to 11% in task performance.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

What unique trait in the HEXACO model explains a significant amount of variance in CWB and what does it describe?

A

Honesty-Humility, which describes the tendency to be fair and genuine in interactions with others.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What is the strongest negative correlation with CWB among all traits in the Big Five and HEXACO models?

A

Honesty-Humility (r = –.35).

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

How does gender relate to CWB?

A

Women are slightly less likely to engage in CWB than men.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

What is the relationship between age and CWB?

A

There is a small negative relation, with older employees being slightly less likely to engage in CWB.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

What has meta-analytic research shown about the correlation between cognitive ability and CWB?

A

The correlation is essentially zero.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

What recent finding suggests a scenario where cognitive ability may relate to CWB?

A

Overqualified individuals are more likely to engage in CWB, possibly due to lack of challenge and boredom at work.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

How do demographic characteristics like education or tenure relate to CWB?

A

They seem to be unrelated to CWB.

17
Q

What can be concluded about the best predictors of CWB?

A

CWB is predicted best by stable, enduring personality traits and less by demographic characteristics or cognitive ability.

18
Q

Which form of organizational justice has the strongest negative relation to CWB?

A

Interactional justice.

19
Q

What is Interactional justice?

A

Interactional justice refers to the perceived fairness of the interpersonal treatment employees receive from their supervisors or others in authority within the organization.

20
Q

According to Social Exchange Theory, what increases the likelihood of CWB?

A

Experiencing incivility, ostracism, hostility, or conflicts with others in the organization.

21
Q

What situational characteristics are associated with reduced levels of CWB?

A

Experiencing constructive leadership or support, such as appreciation of work and ethical leadership behavior.

22
Q

What is the first way in which individual differences and situational characteristics interact to predict Counterproductive Work Behavior (CWB)?

A

Individual differences can moderate the positive relation between job stressors (e.g., interpersonal conflicts) and CWB. For example, individuals high in Conscientiousness and Agreeableness engage in less CWB when faced with high levels of job stressors compared to those low in these traits.

23
Q

How do Conscientious and agreeable individuals respond to job stressors in terms of CWB?

A

Conscientious and agreeable individuals are not as easily stressed and therefore engage in CWB much less compared to those low in these traits.

24
Q

What is the second way in which situational characteristics can moderate the link between individual differences and CWB?

A

Situational characteristics can moderate the link between individual differences and CWB; for example, the relation of personality traits with CWB is stronger in situations with weak group norms and low performance monitoring.

25
Q

In situations with weak group norms and low performance monitoring, how does personality relate to CWB?

A

ersonality relates more strongly to CWB when situational demands are weaker (weak group norms and low performance monitoring).

26
Q

What is OCB and how is it related to CWB?

A

rganizational Citizenship Behavior (OCB) refers to voluntary employee behavior that benefits the organization and is not part of contractually described tasks. Employees who engage in OCB are generally less likely to engage in CWB.

27
Q

Why is it reasonable to assess CWB with self-reports despite their limitations?

A

elf-reports are easier to collect, and when participants are assured of anonymity, they tend to report higher mean levels of CWB, making the assessments more reliable.

28
Q

What is one of the most notable limitations of most research on Counterproductive Work Behavior (CWB)?

A

The inability to establish causality is a major limitation, as it is unclear whether personality traits or situational variables cause CWB or vice versa.

29
Q

Why is trait-based causality inference in CWB research questionable, according to recent studies?

A

Recent research suggests that significant work events can change one’s personality, challenging the assumption that personality is stable and unchanging in response to CWB.

30
Q

What did Meier & Spector (2013) find in their 5-wave longitudinal study regarding job stress and CWB?

A

They found a reciprocal relationship between job stress and CWB, indicating that each can influence the other over time.

31
Q

How do organizations implemetn CWB research in personnel selection?

A
  • use of personality tests
  • use of situational judgement tests
32
Q

How can organizations change their enviroment based on CWB research?

A
  • create favorable working conditions
  • providing employees with different and challenging tasks
  • reducing their job demands
  • assuring that they have sufficient time to complete their tasks
  • guaranteeing a calm and re- laxed working environment
  • enhancing justice
  • ethical leadership