Communication basics Flashcards
For the therapy field, what is best to have? Empathy or sympathy?
Empathy
Do all countries avoid period of silence like the majority of Americans?
No, be careful with cultural differences
Analytical listening
used for arranging information in categories – patient’s description of pain
directed listening
used for patients answeres to specific questions – listening to the answer of what positions/activities increase or decrease pain
exploratory listening
persons own interest in a subject is being discussed – patient listening to pta recommend sleeping positions to decrease pain
appreciative listening
used for pleasure – listening to music
passive listening
used when not being attentive to the matter discussed but overhearing conversation – patient listening to the convo of the patient in the next bed
What three listening styles are best for PT documentation?
Analytical, directed and attentive listening can provide relevant information for documentation
which learning style is provides most relevant information?
exploratory
HEP
specific pictures/diagrams 5th grade level large print/lots of blank space name and contact number of therapist simple started on first day of therapy progressed throughout