Communication

Question 1

communication type

Answer 1

speech, writing, non-verbal ques, electronical, presentation, online

Question 2

effective communication

Answer 2

1. interpretted and understood (shared understanding)
2. intended to be said and is heard
3. patient centered
4. legal responsibilty
5. health outcome reached

Question 3

shared goals for foundation of care

Answer 3

communication
interaction
evaluation
partnership

Question 4

effective oral

Answer 4

active listening= respond, recive, understand, remember, evaluate
reflection- paraphrase
non-verbal, nod smile, eye contact
question
summarise

Question 5

barrier to effective communication

Answer 5

jaggon
criticism
riddicule/ sarcasm
lecturing

Question 6

communcate to people in pain

Answer 6

pain- patient is the expert
look for cues
voice and tone

Question 7

communicate with disability

Answer 7

person comes first
age appropriate
eye contact
eye level dont talk down to them
talk to the person not the carer

Question 8

tellehealth

Answer 8

professional standard/ ethical principle
trust privacy confidential
safe quality
informed consent

Question 9

team

Answer 9

shared common goal working together with rules, regulation guidelines and ethics

must be reflexive/ communicate effective/ collaborative decesions/ understand each others roles

Question 10

interveiw phases

Answer 10

introduction
working
terminal

Question 11

introduction phase

Answer 11

presenting problem

patient nartive

profesional dialogue

question selection

therapist response

Question 12

working phase

Answer 12

logical systematic response

clear and concise language

open question to closed ended

Question 13

terminal phase

Answer 13

clarification
summarise
review goals
plan
- hypothesis
- physical exame
- treatment plan
-treatment programs

Question 14

SMART GOALS

Answer 14

specific
meaurable
achiveable
relevant
timely