Chapter 9 Test Flashcards
You are a project manager for a project developing a new software application. You have just learned that one of your programmers is adding several new features to one of the deliverables. What is the best action to take?
A. Make any needed adjustments to the schedule and cost baseline and tell the programmer that any future changes must be approved by you.
B. Request that the programmer remove the coding for the new features because they are outside the boundaries of the original scope statement.
C. Contact the appropriate functional manager and request a replacement for this
programmer.
D. Determine the source of the request for the new features and put this change through the change control process to determine the impact of the changes and obtain formal approval to change the scope.
Which of the following is not a type of change?
A. Corrective actions
B. Defect repairs
C. Performance corrections
D. Preventive actions
C
This entity is responsible for reviewing change requests, reviewing the analysis of the impact of the change, and determining whether the change is approved, denied, or deferred.
A. CTB
B. CCB
C. CRB
D. TRB
B
Which of the following should be established as part of the change control system in the
event the change control board cannot meet in a timely manner?
A. Emergency change request procedures
B. Procedures for analyzing the impacts of change and preestablished criteria for determining which changes can be implemented
C. Process for documenting the change in the change request log
D. Coordination and communication with stakeholders
A
After a change request is submitted, all of the following steps occur prior to being reviewed by the change control board except for which one?
A. The change request is recorded in the change log.
B. Analysis of the impacts of the change is performed.
C. Specific elements of the project, such as additional equipment needs, resource hours,
quality impacts, and more, are analyzed.
D. Update the appropriate project management planning document to reflect the change.
D
Stakeholders have come to you to tell you they want to change the scope. Before agreeing to the change, what things should you do? (Choose two.)
A. Determine which project constraint (time, budget, quality) is most important to
stakeholders.
B. Discuss the proposed scope change with the sponsor.
C. Ask team members what they think about the scope change.
D. Define alternatives and trade-offs that you can offer the stakeholders.
E. Implement the change.
A, D
You have just received the latest status updates from the team. Based on the progress to date, system testing is projected to take three weeks longer than planned. If this happens, user acceptance testing will have to start three weeks late, and the project will not complete on the planned finish date. The customer scheduled the user acceptance testing participants weeks in advance. What is the best course of action?
A. Explain to the test team that the system test must end on the scheduled date, and they are accountable for the accuracy of the testing results.
B. Meet with the test team to determine the cause of the delay. If you determine that there are not enough testers to complete all of the scenarios in the time allotted, work with the sponsor to secure additional testers to complete the system test as planned.
C. Submit the change request to the CCB and, if it’s approved, baseline the schedule again.
D. Escalate the issue of the system test delay to the sponsor and let them decide what action to take.
C
Your company is implementing a significant change in staffing. Some departments are being consolidated, others are being eliminated, and some new ones are being created. Which of the following are true regarding this change? (Choose two.)
A. This is an operational change.
B. You should have a rollback plan in place in case the changes do not go as planned and employees need time to adjust to the new structure.
C. You should ensure adoption of the change over time.
D. New knowledge bases should be created for information and frequently asked questions about the change.
E. This is an infrastructure change.
C, D
Your project is in danger of being canceled because of an organizational change. Despite the protests of your executive manager, several of the department managers in your old company have been laid off and replaced by the new organization’s management team. Which of the following options does this scenario describe?
A. Your company has experience
d a demerger from another organization.
B. Your company has been merged with another organization.
C. Your company has been acquired by another organization.
D. Your company has split from another organization.
C
Your company has implemented a new ERP system. This is a type of change that might
require all of the following except which one?
A. Training
B. Ensuring adoption over time
C. Creating new processes
D. Updating the project management plan
D
You are in the Executing phase of your project implementing a new CRMS. The business
expert (one of the key stakeholders on the project) has requested a change to the workflow process in the system for customer escalations. All of the following are true regarding this change except for which one?
A. The change should be documented and submitted in writing.
B. This is a project management change.
C. Analysis of the impacts of the change should be performed before going to the CCB.
D. The change should be logged in the change control log.
B
What is the final, approved, documented plan that is used throughout the Executing phase to measure project progress and to help analyze change requests?
A. Project management plan
B. Schedule baseline
C. Scope baseline
D. Cost baseline
A
You are in the Executing phase of your project and are working with a vendor who is
responsible for implementing configuration changes to your cloud-based system. You need to review their activities and determine if they are being performed correctly, according to the contract statement of work. Which two actions might you use to make this determination?
(Choose two.)
A. Inspections
B. Preventive actions
C. Corrective actions
D. Audits
E. Defect repairs
A, D
Your vendor is contesting a recent change request. They believe they implemented the change as requested; the project team believes the change is not functioning as required. Which of the following documents, monitors, and manages these types of contested changes?
A. Contested change control
B. Contract change control system
C. Claims administration
D. Compensation administration
C
You know that the project management plan consists of several project documents and, once approved, serves as the baseline for the project. All of the following are true regarding the project management plan except which one?
A. It’s used during the Executing phase to determine whether the project is on track.
B. It’s used during the procurement processes to negotiate with the vendor.
C. It is a communication tool.
D. It’s used when changes are requested to determine whether the change is in keeping with the original goals and objectives of the project.
B
