Chapter 9: Selecting, Onboarding, and Developing New Employees Flashcards

1
Q

One of your most important roles as a supervisor is to select and ___ employees assigned to your unit

A

develop

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Selecting the right employee for a position requires a partnership between you and the ____.

A

human resources department (HR)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

In most jurisdictions, the ____ is responsible for advertising positions and screening applicants

A

HR department

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

A ____ can be especially helpful if the position requires the operation of equipment or machines or use of specific software.

A

performance examination

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

A successful ____ will provide the information you need to select the right person for the job.

A

job interview

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Past ____ is a good predictor of performance in a new job.

A

behavior

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

____ prohibits employers from disqualifying a candidate because of race, sex, age, religion, nationality, disability, or other personal characteristics that have nothing to do with the person’s ability to do the job.

A

Federal law

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

An effective supervisor follows legal guidelines, exercises ____, and is always fair and consistent when interviewing job candidates.

A

good judgment

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

The key to a successful interview is asking sufficient and ____ follow-up questions.

A

legal

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

____ is a process designed to welcome, educated and connect new employees to the organization and their specific work unit.

A

Employee onboarding

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

The three primary components of an effective employee onboarding program are:

A
  1. Discussing job expectations
  2. Engaging new employees
  3. Promoting new employee retention
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

The first ____ months are tough for new employees.

A

3-6

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

A ____ system can be used to help new employees get adjusted to their new work environment.

A

check-in

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

____ learn best when they are involved in the process and understand how the information will help them directly.

A

Adults

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

____ should progress from the easiest idea to the most difficult.

A

Training

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

One tool for reinforcing learning is a ____.

A

job aide

17
Q

A job aide can be a checklist, worksheet, chart or other written material that the employee can use as a tool after the “____”.

A

instruction

18
Q

____ help new employees remember what to do and double-check that they have completed al the required steps in a process.

A

Jo aide.

19
Q

____ is a technique that adds more depth to the information you gather about job candidates by examining past behavior in situations similar to what they might encounter in this job.

A

Behavioral Interviewing