Chapter 7: Team Building Flashcards
____ is more than people getting along and liking each other.
Teamwork
____ is good business for local government.
Teamwork
The absence of unified effort and ____ distinguish a group from a team.
camaraderie
A group generally passes through four stages on its way to becoming a team. What are they?
Forming, Storming, Norming, Performing
____ is the first stage when members come together and are uncertain of the nature and role of the group.
Forming
____ is the second stage of group formation and is marked by conflict over who will lead the group and how group members will respond to the leader.
Storming
____ is the third stage, characterized by the beginnings of cohesiveness and closeness among group members.
Norming
____ is the stage when the group moves forward to accomplish its goals.
Performing
In a reactive organizational environment, ____ is the primary driver.
time
Building a team is a ____ process
proactive
____ starts with the team leader.
Accountability
____ is a two-way street.
Accountability
Try to set aside about ____ minutes at least once a week for a meeting to discuss overall progress, seek input, and plan ahead.
15
____ isn’t about getting along; it’s about getting results.
Teamwork
____ is not a detriment to teamwork, but unresolved conflict can deeply damage a team.
Conflict
A team is more likely to achieve its goals if members are ____.
empowered
Being ____ means giving employees control over their work and the authority to make decisions within established boundaries.
empowered
____ team members to take control of their work means helping them develop confidence in their abilities and encouraging them to respect themselves and each other
Empowering
Three specific tools that supervisors can use to empower employees are ___, ___, and ___.
job enrichment, career growth, and mentoring
____ gives employees the opportunity to develop their skills and bring new talent to the job.
job enrichment
____ offer encouragement, serve as role models, and guide employees to growth opportunities.
Mentors
____ can paly a major role in how the organization plans for its future by making sure skilled people are available to move up when positions open up.
Mentoring
