Chapter 9: Developing and Managing the Project Team

Question 1

What is the Develop Team process?

Answer 1

Develop Team is the process of improving the competencies, interaction, and overall team environment to enhance project performance.

Question 2

What is the purpose of team-building activities in project management?

Answer 2

Team-building activities improve communication, collaboration, and trust among team members, helping them work more effectively together.

Question 3

What is Tuckman’s Ladder of Team Development?

Answer 3

Tuckman’s Ladder outlines the stages of team development: Forming, Storming, Norming, Performing, and Adjourning.

Question 4

What happens during the Forming stage of team development?

Answer 4

During the Forming stage, team members are introduced, roles are defined, and initial goals are discussed, but the team is not yet fully cohesive.

Question 5

What is the Storming stage of team development?

Answer 5

In the Storming stage, conflicts may arise as team members express differing ideas and opinions, and work through power struggles.

Question 6

What occurs during the Norming stage?

Answer 6

In the Norming stage, team members begin to resolve conflicts, establish trust, and work together more effectively, with clearer roles and responsibilities.

Question 7

What is the Performing stage?

Answer 7

In the Performing stage, the team operates efficiently and autonomously, with strong collaboration and minimal supervision needed from the project manager.

Question 8

What is the Adjourning stage?

Answer 8

The Adjourning stage occurs when the project ends and the team is disbanded. It may involve celebrations of success and a sense of closure.

Question 9

What are the main conflict management techniques in project management?

Answer 9

Collaborating, Compromising, Forcing, Avoiding, and Accommodating.

Question 10

What is the collaborating conflict management technique?

Answer 10

Collaborating involves working together to find a win-win solution that satisfies both parties’ needs.

Question 11

What is the compromising conflict management style?

Answer 11

Compromising seeks a middle ground where both parties give up something to resolve the conflict.

Question 12

What is forcing as a conflict management strategy?

Answer 12

Forcing is a conflict resolution technique where one party pushes their viewpoint or solution at the expense of others, often to resolve an urgent issue.

Question 13

What does avoiding mean in conflict management?

Answer 13

Avoiding is a passive approach where the conflict is ignored or postponed to a later time, often used when the issue is trivial or when more information is needed.

Question 14

What is the accommodating conflict management approach?

Answer 14

Accommodating involves giving in to the other party’s needs to maintain harmony and minimize conflict.

Question 15

What is the Manage Team process?

Answer 15

Manage Team involves tracking team performance, providing feedback, resolving issues, and ensuring that the team operates effectively.

Question 16

What are interpersonal skills critical for managing teams?

Answer 16

Interpersonal skills include communication, emotional intelligence, conflict resolution, and leadership, which are essential for fostering a collaborative team environment.

Question 17

What is emotional intelligence (EI)?

Answer 17

Emotional intelligence is the ability to recognize, understand, and manage one’s own emotions, as well as those of others, to improve team dynamics.

Question 18

What are the different leadership styles a project manager can adopt?

Answer 18

Leadership styles include Autocratic, Democratic, Laissez-faire, Transformational, and Servant leadership.

Question 19

What is transformational leadership?

Answer 19

Transformational leadership inspires and motivates team members to exceed expectations by fostering a sense of purpose and personal development.

Question 20

What is servant leadership?

Answer 20

Servant leadership prioritizes the needs of the team and helps team members grow and perform to their highest potential by serving them.

Question 21

What is performance appraisal in project management?

Answer 21

erformance appraisal is the formal process of evaluating team members’ performance and providing feedback to improve their productivity and effectiveness.

Question 22

What is the role of a project manager in team development?

Answer 22

The project manager is responsible for fostering team collaboration, resolving conflicts, and ensuring that the team works together to meet project goals.

Question 23

What is the purpose of rewards and recognition in team development?

Answer 23

Rewards and recognition motivate team members by acknowledging their contributions, improving morale, and fostering a culture of achievement.

Question 24

What is 360-degree feedback?

Answer 24

360-degree feedback is a performance evaluation method where feedback is gathered from peers, subordinates, and supervisors to get a comprehensive view of an individual’s performance.

Question 25

What is co-location in team management?

Answer 25

Co-location involves placing project team members in the same physical location to enhance communication and collaboration.

Question 26

What is individual and team assessments in project management?

Answer 26

Individual and team assessments evaluate team members’ skills, competencies, and performance to identify areas for development and improvement.

Question 27

What is the responsibility assignment matrix (RAM)?

Answer 27

A RAM is a tool used to assign project responsibilities to team members, clarifying roles and ensuring accountability for tasks.

Question 28

How does a project manager handle low-performing team members?

Answer 28

A project manager can address performance issues through feedback, coaching, training, and setting clear expectations for improvement.

Question 29

What is virtual team management, and why is it important?

Answer 29

Virtual team management involves overseeing team members who work remotely or in different locations, ensuring effective communication and collaboration through technology.

Question 30

What is the role of mentoring in team development?

Answer 30

Mentoring provides guidance and support to less experienced team members, helping them develop their skills and advance in their roles.