Chapter 12: Controlling Work Results and Closing Out the Project Flashcards

Core Topics: Project Closure, Final Deliverables, Contract Closure, and Lessons Learned.

1
Q

What is the Close Project or Phase process?

A

Close Project or Phase is the process of finalizing all project activities, ensuring that all work is completed, and formally closing the project or a project phase.

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2
Q

What is the purpose of the final project report?

A

The final project report summarizes the project’s outcomes, including achievements, any variances from the plan, key deliverables, and performance against objectives.

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3
Q

What is a project closure checklist?

A

A project closure checklist is a list of tasks that need to be completed to officially close the project, such as finalizing deliverables, closing contracts, and conducting lessons learned.

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4
Q

What is the difference between administrative closure and contract closure?

A

Administrative closure refers to closing all project-related activities, such as documentation and archiving, while contract closure focuses on fulfilling and closing out contracts.

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5
Q

What is contract closure in project management?

A

Contract closure is the process of completing and settling the terms of a contract, ensuring that all work has been completed as agreed, and closing out the contractual relationship.

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6
Q

What is the purpose of a lessons learned register?

A

A lessons learned register is a document used to capture lessons learned throughout the project life cycle, helping the team to reflect on successes and areas for improvement.

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6
Q

What are lessons learned in project management?

A

Lessons learned are insights gained during the project, documenting what worked well and what didn’t, so that future projects can benefit from this knowledge.

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7
Q

What is the final product, service, or result transition?

A

It is the formal handover of the project deliverables to the customer or operational team, ensuring that they accept ownership of the final product or service.

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8
Q

What is the role of the customer acceptance document?

A

The customer acceptance document confirms that the customer has reviewed and accepted the final project deliverables, signaling that the project is complete.

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9
Q

What is the formal acceptance in project closure?

A

Formal acceptance is the written confirmation from the customer or sponsor that they approve the completed project deliverables and the project can be officially closed.

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10
Q

What is the project archive?

A

The project archive contains all project documentation, reports, and records stored for future reference, audit, and lessons learned purposes.

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11
Q

What is post-project evaluation?

A

Post-project evaluation is a review conducted after the project is completed to assess the project’s overall success, including achievement of objectives, stakeholder satisfaction, and performance.

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12
Q

What are the key documents that need to be finalized during project closure?

A

Key documents include the final project report, customer acceptance, lessons learned, project archives, contract closure documents, and performance evaluations.

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12
Q

What is the purpose of operational handover?

A

Operational handover involves transitioning the project deliverables to the operational team or customer, ensuring they are ready to maintain and use the product or service.

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12
Q

What are knowledge transfer activities?

A

Knowledge transfer activities include training, documentation, and handover meetings to ensure that the project’s operational or support teams can successfully maintain the project deliverables.

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13
Q

What is the final cost report?

A

The final cost report details the total cost of the project, including any variances from the original budget, and helps assess financial performance.

13
Q

What is the Close Procurements process?

A

Close Procurements involves completing and closing out procurement activities by ensuring all contractual obligations are fulfilled and formally ending the contract with vendors.

14
Q

What is a project closeout meeting?

A

A project closeout meeting is the final gathering of stakeholders and team members to review the project’s successes and challenges, document lessons learned, and officially mark the end of the project.

15
Q

What is contract dispute resolution in the context of project closure?

A

Contract dispute resolution refers to settling any outstanding issues or disagreements between the project team and vendors before finalizing the contract closure.

15
Q

What is the difference between project termination and project completion?

A

Project termination occurs when a project is prematurely ended due to changes in business needs or feasibility, while project completion refers to successfully delivering all project objectives and closing the project.

16
Q

What is the deliverable sign-off process?

A

The deliverable sign-off process involves obtaining formal approval from the customer or stakeholders for each project deliverable, indicating that they meet the agreed-upon requirements.

17
Q

What is document retention in project closure?

A

Document retention refers to the long-term storage of important project documents, such as contracts, reports, and legal agreements, for future reference or audits.

18
Q

What is a project sponsor’s role during project closure?

A

The project sponsor ensures that the project’s objectives have been met, signs off on the final deliverables, and facilitates the transition to operations or the customer.

19
Q

What is the importance of stakeholder feedback during project closure?

A

Stakeholder feedback provides valuable insights into the project’s success, helping to identify improvements for future projects and ensure that all expectations were met.

19
Q

What is the role of the project manager in project closure?

A

The project manager ensures that all project work is completed, obtains formal acceptance from stakeholders, documents lessons learned, and closes out all project activities.