chapter 7 Flashcards

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1
Q

Group dynamic expert Marvin Shaw argued that all groups have one thing in common: ___________.

A

Their members interact

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2
Q

a ____ refers to two or more people who, for longer than a few moments, interact and influence one another and perceive one another as “us.”

A

group

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3
Q

“_______” means that the people are not competing, do not reawrd or punish, and in fact do nothing except be present as a passive audience or as ______.

A

“mere presence”

co-actors

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4
Q

_______ are a group of people working simultaneously and individually on a noncompetitive task

A

co-actors

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5
Q

children told to wind string on a fishing reel as rapidly as possible wound _______ when they worked with co-actors than when they worked alone.

A

faster

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6
Q

originally, _______ referred to the tendency of people to preform simple tasks or well-learned tasks better when other are present

now, this refers to the strengthening of dominant (prevalent, likely) responses owing to the presence of others

A

social facilitation

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7
Q

_____ enhances whatever response tendency is dominant

A

arousal

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8
Q

increased ______ enhances performance on easy tasks for which the most likely “dominant” response is correct

A

arousal

note: people solve easy anagrams, such as akec, fastest when they are anxious

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9
Q

social arousal _______ dominant responses, whether right or wrong

A

facilitates

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10
Q

stutterers tend to stutter ____ in front of larger audiences than when speaking to just one or two people.

A

more

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11
Q

concern for how others are evaluating us is called _______.

A

evaluation apprehension

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12
Q

Robert Baron and Danny Moore (1986) theorized that when people wonder how co-actors are doing or how an audience is reacting, _________.

A

they get distracted

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13
Q

a good theory is ______: it simplifies and summarizes a variety of observations

A

scientific shorthand

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14
Q

a good theory also offers clear ______ that (1) help ____ or _____ the theory. (2) guide new exploration, and (3) suggest ______.

A

predictions

confirm or modify

practical application

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15
Q

groups loaf _____ when their members are friends or are identified with indispensable to their group

A

less

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16
Q

Researchers observed children trick-or-treating. Some children were alone and some were in groups. Some were identifiable while others were anonymous. The experimenter invited the children to take one candy and then the experimenter left the room. What did the researcher find?

A
  • unidentifiable children who were alone took more candy than identifiable children who were alone
  • unidentifiable children who were in a group took more candy than identifiable children who were in a group
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17
Q

when people are less self-aware, de-individuation _____.

A

increases

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18
Q

when group members freely combine their creative ideas and varied insights, the result is not groupthink, but group ________

A

problem-solving

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19
Q

the tendency for people to exert less effort when they collaborate on a task than they would have if they had worked alone is called ______.

A

social loafing

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20
Q

_______ leaders focus on getting to know their subordinates and listening carefully.

A

transactional

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21
Q

________ and _______ often lead groups to overestimate their “might and right”

A

illusion of invulnerability and unquestioned belief in the group’s morality

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22
Q

according to evaluation apprehension, the enhancement of dominant responses is strongest when people think they are being _______.

A

evaluated

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23
Q

what did researchers find when their confederate driver who was stopped at a red light and waited for 12 seconds whenever she was followed by a convertible or 4x4 vehicle?

A

that drivers in vehicles with their top up honked more than drivers in vehicles with their top down

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24
Q

______ occurs when we wonder how co-actors are doing or how an audience is reaction, creating cognitive overload

A

distraction

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25
Q

over time, differences among groups increases. This is known as the __________ phenomenon.

A

accentuation phenomenon

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26
Q

which of the following hypes individuals up and reduces self-consciousness, often leading to de-individuation

A
  • chanting
  • clapping
  • dancing
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27
Q

_____ occurs when a group enhances the members’ preexisting tendencies.

A

group polarization

28
Q

research shows that most people read blogs on the internet that reinforce our views rather than challenge them. These blogs are usually linked to other like-minded blogs which reinforces and demonstrates group _____.

A

polarization

29
Q

rationalization, conformity pressure and and illusion of invulnerability are all symptoms of ______.

A

groupthink.

30
Q

true or false?

group situations such as rope pulling and shouting increase evaluation apprehension.

A

false.

group situations like these decrease evaluation apprehension. In the social loafing experiments, individuals believe they are evaluated only when they act alone

31
Q

______ occurs when he cohesiveness of the group overrides realistic assessment of alternative ideas

A

groupthink

32
Q

of the surviving theories that describe group polarization, the one that deals with the arguments presented during a discussion is called _______ influence

A

informational influence

33
Q

______, ______, and ________ are factors in our increased arousal by the presence of others

A

distractions, mere presence and evaluation apprehension

34
Q

_____ leaders usually remain with the majority and spend their influence prudently

A

smart

35
Q

______ is the loss of self-awareness and evaluation apprehension that occurs in group situations that fosters responsiveness to group norms.

A

De-individuation

36
Q

______ leadership when enabled by a leader’s vision and inspiration, exerts significant influence

A

transformational

37
Q

minority opinion influence the majority with ______, _____ and _________.

A

consistency, self-confidence and defections from the majority

38
Q

______ is when a person’s behaviour can be impacted by a passive observer

A

mere presence

39
Q

The anonymity offered by chat rooms, newsgroups, and listservs fosters ______ levels of hostile behaviour than face to face conversations

A

high

40
Q

_______ are people who benefit from the group, but give little in return.

A

free riders

41
Q

social ______ refers to the idea that performance increases on mastered tasks and decreases on unmastered tasks

A

facilitation

42
Q

______ refers to the process by which individuals mobilize and guide groups

A

leadership

43
Q

according to the informational influence theory, _____ in discussion produces more attitude change than ______.

A

active participation

passive listening

44
Q

self-censorship, illusion of unanimity, and stereotyped views of the opponent are all _____ symptoms

A

groupthink

45
Q

_____ influence is the influence resulting in the desire to gain approval or avoid disapproval.

A

normative

46
Q

being in a crowd _____ positive or negative reactions

A

intensifies

47
Q

_____ leadership organizes work, sets standards and focuses on goals, whereas _____ leadership builds teamwork, mediated conflict, and offers support.

A

task leadership

social leadership

48
Q

_________ is defined as a false impression of what most other people are thinking or feeling or how they are responding

A

pluralistic ignorance

49
Q

de-individuation occurs when _____ and _____ combine and normal inhibitions diminish.

A

diffused responsibility and arousal

50
Q

When you attend a play, you find yourself applauding when others do even if you did not approve of the performance. If you clapped to avoid the disapproval of the other audience members, it would be because of _______.

A

normative influence

51
Q

A star basketball player performs better when more people are watching her play. This is an example of _______.

A

social facilitation

52
Q

independents tend to have more liberal political attitudes compared to fraternity and sorority members. This difference grows with time in university, demonstrating the ________ phenomenon

A

accentuation

53
Q

consistency and ______ allow a minority opinion to influence the majority opinion

A

self-confidence

54
Q

which of the following people on the Titanic are an example of a “mind-guard”?

A

the telegraph operator on the ship

55
Q

when the task is appealing, involving and challenging, people in groups will _____ less

A

loaf

56
Q

google, weather forecasting and game shows are all examples of the ____ of groups in everyday life.

A

wisdom

57
Q

while deliberating in a group, group ______ describe a group members’ tendency to move their opinions toward a more extreme point.

A

polarization

58
Q

______ creates a conflict between paying attention to others and paying attention to the task, causing arousal.

A

distraction

59
Q

What human needs to groups often help individuals meet?

A
  • the need to affiliate
  • the need to achieve
  • the need to gain social identity
60
Q

of group polarization theories, the theory that deals with complying in order to fit in is called ______ influence

A

normative

61
Q

when people see others in their group as unreliable or unable to contribute much, they work _____.

A

harder

62
Q

large anonymous groups _____ the probability of de-individuation

A

increase

63
Q

______ and _____ influence when people lose their sense of self and are more likely to become de-individualized

A

group size and physical anonymity

64
Q

a leader who may deviate too radically from the group’s standards could be _____

A

rejected

65
Q

_______ and ______ are both examples of collective influence

A

social loafing and social facilitation

66
Q

________ influence results from an individual beleivng that another member of the group has more accurate information then they do.

A

informational