chapter 7 Flashcards

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1
Q

Central route (systematic)

A

occurs when interested people focus on the arguments and respond with favorable thoughts

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2
Q

Peripheral route

A

occurs when people are influenced by incidental cues, such as a speaker’s attractiveness

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3
Q

Primacy

A

:other things being equal, information presented first usually has the most influence

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4
Q

Recency

A

:information presented last sometimes has the most influence. Recency effects are less common than primacy effects.

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5
Q

Mere exposure effect

A

our tendency to develop a preference for something merely due to being familiar with it.

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6
Q

Elements of persuasion

A

process, purposeful,targeted,choice

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7
Q

Communicator

A

credibility and attractiveness influence a speaker’s persuasiveness
Message content

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8
Q

Reason and emotion

A

depends on the audience. Rational appeals are more effective with well-educated or analytical people because they take the central route. Emotion and connection to the speaker will sway uninterested audiences more, via the peripheral route.

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9
Q

Channel of communication

A

the way the message is delivered - whether face-to-face, in writing, on film, or in some other way

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10
Q

Audience

A

audience traits such as age influence how they are persuaded. E.g. younger people are more flexible in their attitudes.

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11
Q

Sleeper effect:

A

a delayed impact of a message that occurs when an initially discounted message becomes effective, as we remember the message but forget the reason for discounting it.

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12
Q

Attitude inoculation

A

exposing people to weak attacks upon their attitudes so that when stronger attacks come, they will have refutations available (e.g. inoculating kids in schools with anti-smoking messages was effective)

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13
Q

Counterarguments

A

reasons why a persuasive message is wrongt.

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14
Q

Social validation

A

refers to conforming to a group and following the actions set by the said group in order to gain their trust and ‘fit in’

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15
Q

Scarcity

A

is basically how people handle satisfying themselves regarding unlimited wants and needs with resources that are limited.

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16
Q

Authority

A

the capacity to influence others. Formal authority enables an individual to exert influence as a result of either high, legally recognized office (legitimate authority) or high rank in a long-established but not legally codified hierarchy (traditional authority).

17
Q

Consistency

A

Behavioral consistency refers to people’s tendency to behave in a manner that matches their past decisions or behaviors

18
Q

Liking

A

We like people who are similar to us, who pay us compliments, and who cooperate with us towards mutual goals.