chapter 6 review

Question 1

what 6 factors will affect the span of management?

Answer 1

1) simplicity of work
2) efficient use of information
3) quality - skills - capabilities of subordinates
4) capabilities of supervisors
5) quality dept. training
6) harmony of work force

Question 2

distinguish between vertical and horizontal differentiation

Answer 2

vertical - levels of authority

horizontal - based on activity

Question 3

what are the common ways activities and personeel are grouped within police organizations?

Answer 3

1) grouping by clientele
2) style of service
3) geography
4) time
5) process

Question 4

difference between tall/flat organizational structures

Answer 4

tall; narrow spar of controll-complex-react slowly - develop policies overcome problems created by complexity

flat; reducing # traditional ranks - shorter communication lines - more direct communication less distorted

Question 5

list & discuss 4 basic types of structural design w/in p.d.

Answer 5

1) line
2) line staff
3) functional
4) matrix

Question 6

Organizational difference between sheriffs office and municipal p.d.

Answer 6

?

Question 7

what are differences in organizational structure of traditional policing and community policing

Answer 7

bureaucratic control based centralized heirachal - autocractic management high specialization and task orientation random patrol goal oriented.

non buerocratic - dem. participating management style - generalize patrol based on intel multiple objectives prevent crime

Question 8

basic cause of line & staff

Answer 8

line point view: staff take authority not supporting-no communication line command feels staff claim credit - operational command express staff do not see big pic. do not know dept. needs.

Question 9

describe characteristic of informal org.

Answer 9

not on org. chart includes:

naturalness empathy, social distance, democratic orientation, leadership, group pressure, cohesiveness & unity

Question 10

What is the distinction between rank and title?

Answer 10

rank of authority/life is assignment

Question 11

in policing the major concerns of organizing deal with

Answer 11

identifying what jobs need to be done
the manner in which the custody of physical evidence seized at a crime scene is handled
determining how to group the jobs called for by various parts of an investigation

Question 12

specialization or the division of labor is one of the basic features of

Answer 12

traditional organizational theory

Question 13

organizing is known as the formal structure between

Answer 13

task and authority

Question 14

as specialization increases

Answer 14

the resources available for general uniformed patrol invariably decrease

Question 15

the simplest method of grouping within a police department is by

Answer 15

clientele

Question 16

line structure is

Answer 16

the oldest simplest and clearest form of organizational design

Question 17

the addition of support functions to the line elements produces a distinct organizational form that is best described as

Answer 17

being the line and staff structure

Question 18

the functional structure is one means by which the line authority structure of an organization can be

Answer 18

modified

Question 19

what type of organizational design is referred to when:

The assignment of members of functional areas such as patrol, detectives, and support services to a specific project

• a type that is often used when a community has had a series of sensational crimes and the local police department forms a task force to handle them
• a situation in which the matrix structure is used for a relatively short period of time when specific programs are conducted

Answer 19

matrix structure

Question 20

The functional organizational design model has a major disadvantage in that it increases the organizational

Answer 20

complexity

Question 21

The advantage of which of the following types of organization design is in the formation of specific groups of individuals, combining varied talents and levels of expertise for relatively short periods of time when specific programs are conducted

Answer 21

matrix

Question 22

______ is a police style which requires energetic and competent analysts to communicate their finding to decision makers and much more importantly, that decision makers communicate their strategies to lower levels of the organization

Answer 22

intelligence led policing

Question 23

what is the flat structure associated with

Answer 23

wider spans of control, they offer advantages - short lines of communication, faster route of communication, higher moral, more pressure on supervisor

Question 24

the role of the _____ is very similar to that of the police chief in a municipal police department, the person occupying this position assumes direct operational command over the entire organization

Answer 24

Chief Deputy

Question 25

what are the important characteristics of informal organization

Answer 25

Naturalness
leadership
cohesiveness and unity

Question 26

chain of command refers to

Answer 26

grades of authority from the chief on down

Question 27

Organizational design focuses on two spatial levels of differentiation

Answer 27

vertical and horizontal

Question 28

narrow spans of control make the department ____
taller organizations are more _____ & may react _____ during crisis situation as effective command is hampered by # of different levels present within the chain of command.

Answer 28

Taller

complex / slowly

Question 29

traditional policing models are more ______ and ______

whereas community models are more ____ and _____

Answer 29

bureaucratic and control based

flexible and adaptive to the environment

Question 30

on of the basic causes of organizational difficulties as line operations view them, is that staff personnel attempt to _____ over line elements instead of supporting and advising them.

Answer 30

assume authority

Question 31

Instead of using their analytical skills, staff personnel feel that line commanders want to use them as

Answer 31

researchers and writers