Chapter 3 Flashcards
What is the external organizational environment?
All outside elements that affect an organization.
What is the general environment?
General environment affects organizations indirectly.
What is the task environment?
The sectors that conduct transactions with the organization.
What is the organizational ecosystem?
Formed by interaction among a community of organizations in the environment.
What is the internal environment?
The elements within the organization boundaries.
What is the international dimension that organizations must consider?
Foreign countries, new competitors suppliers customers, trends.
What are sociocultural factors?
Demographic characteristics, norms, customs, and values.
What are legal political factors?
Government regulation and agencies, working with lawmakers about services and strategies.
What are boundary-spinning rules?
Link and coordinate the organization with external environment, analytics, business intelligence.
Interorganizational partnerships reduce _________ and begin collaborating with other ___________.
Boundaries, organizations
Successful companies balance ________ and business __________.
Culture, performance
What is a high performance culture?
Encourages individual employee ownership, bottom-line results, and shared adaptive values that guide decisions.
What is the natural environment?
Businesses must care towards environment through regulation and social change.
Visible culture?
Dress, office layout, symbols, slogans, ceremonies.
Invisible culture?
Expressed values, underlying assumptions, deep beliefs.
