Chapter 2—Health History Flashcards
health history is ________ data
subjective
function of health history
provides a complete picture of person’s past & current health
first steps of interview (3)
introduce yourself
2 pt IDs
ask how they’d like to be addressed
communicating c empathy and concern
therapeutic communication
communication can be _____ and ______
verbal and nonverbal
caring
you have ability to establish environment of mutual respect that allows patient to express themself freely
empathy
you “make their problem your problem” - putting yourself in their position, can be overwhelming
aspects of therapeutic communication (7)
Empathy, concern, caring Adaptability Listening, attentiveness Truthfulness Laymen's terms Boundaries Awareness of own wellbeing
disrespect - making assumptions - giving false reassurance - giving unwanted advice - asking biased questions - being distracted, interruptions
nontherapeutic communication
components of health history (6)
biographical data chief complaint history of present illness family history (genogram) review of systems lifestyle & health practices
verbal techniques
Focusing - return to subject if patient deviates
Rephrase or restate question - encourages elaboration
Summarize what you think patient is telling you
Silence - allows patient to actively answer
4 phases of interview process
preinteraction
beginning
working
closing
during preinteraction phase…
review pt’s records
during beginning phase…
introduction, explain process, set environment, ensure confidentiality
during working phase…
collect data use critical thinking to analyze data identify pt goals use open-ended questions answer questions investigate contradictions