Chapter 14- Grief Support for family members and loved ones Flashcards
What should be remembered when assisting a patient?
The patient’s loved ones will also be affected by the emergency
Serious illness, injury, and pediatric patients create high anxiety for family members.
Family members may experience a ________ crisis that leads to a _________ crisis
They may experience a psychological crisis that turns into a medical crisis
Family members may become patients themselves due to the stress of the situation.
What impression does a health emergency leave on family members?
Family members will remember the event in detail for the rest of their lives
Your reaction to them forms a lasting impression.
What can a mismanaged death notification lead to?
It could leave the family feeling disrespected or ignored
A compassionate approach can improve the family’s experience.
What is important to provide at the onset of grief?
Appropriate and supportive care may positively affect the family’s grieving process.
What do families typically expect from EMS providers regarding resuscitation?
They do not expect EMS providers to stop resuscitation and leave their loved one on scene.
What should be communicated to family members when death appears imminent?
Make them aware the patient is not responding to treatment and discuss what is happening.
What is sequential notification during resuscitative efforts?
Family members should be updated as the resuscitation progresses
Designate one provider to communicate the patient’s status.
How should information be communicated to family members?
Be concise and clear.
Give an example of clear communication during resuscitation.
“Your husband is not breathing and his heart has stopped. We are attempting to restart his heart with the AED.”
What should be avoided when informing family about death?
Avoid euphemisms such as ‘passed away’ or ‘passed on.’
Who may be involved in the official death declaration?
Law enforcement personnel
They may determine if the medical examiner should be notified.
What can allow family members to heal emotionally?
Allowing them to watch the resuscitation process.
What should be done for family members during resuscitation?
Have a provider sit or stand with them and walk them through the process.
What measures can be helpful after resuscitation has stopped?
Take the family to a quiet, private place and introduce yourself.
What should be exhibited when communicating with family?
Calm, reassuring authority.
What should be expected from family members during the grieving process?
They will show emotion and may react differently, including anger.
Is silence acceptable during family communication?
Yes, silence is okay.
What should be done when it’s time to leave the scene?
Turn the family over to someone else, such as a police officer.
Why might some family members want to see the deceased?
It may help them to touch or talk to their loved one.
What should be considered regarding children in emergency situations?
Children may not understand death and can react differently based on their age.
What is the emotional effect of ROSC on family members?
They may wish to interact with the patient for comfort.
What is important for the provider to remember during difficult situations?
Consider your own feelings and seek assistance if needed.
