Chapter 11

Question 1

is the process of inspiring others to work hard to accomplish important tasks

Answer 1

Leadership

Question 2

is the ability to get someone to do something you want done

Answer 2

power

Question 3

achieves influence by offering something of value

Answer 3

reward power

Question 4

achieves influence by punishment

Answer 4

coercive power

Question 5

achieves influence by formal authority

Answer 5

legitimate power

Question 6

achieves influence by special knowledge

Answer 6

Expert Power

Question 7

achieves influence by personal identification

Answer 7

referent power

Question 8

is a clear sense of the future

Answer 8

vision

Question 9

brings to the situation a clear sense of the future and an understanding of how to get there

Answer 9

visionary leadership

Question 10

is the recurring pattern of behaviors exhibited by a leader

Answer 10

leadership style

Question 11

acts in unilateral command and control fashion

Answer 11

autocratic leader

Question 12

emphasizes people over task

Answer 12

human relations leader

Question 13

encourages participation with an emphasis on task and people

Answer 13

democratic leader

Question 14

leader is disengaged showing low task and people concerns

Answer 14

laissez-faire

Question 15

suggests that what is successful as a leadership style varies according to the situation and the people involved

Answer 15

contingency leadership perspective

Question 16

are factors in the work setting that direct work efforts without the involvement of a leader

Answer 16

substitutes for leadership

Question 17

is made by the leader and then communicated to the group

Answer 17

authority decision

Question 18

is made by a leader after receiving information advice or opinions from group members

Answer 18

consultative decison

Question 19

is made by group members themselves

Answer 19

group decision

Question 20

develops special leader follower relationships and inspires followers in extraordinary ways

Answer 20

charismatic leader

Question 21

directs the efforts of others through tasks rewards and structures

Answer 21

transactional leadership

Question 22

is inspirational and arouses extra ordinary effort and performance

Answer 22

transformational leadership

Question 23

is the ability to manager or emotions in leadership and social relationships

Answer 23

Emotional Intellitgence

Question 24

is a measure of a persons ability to manage emotions in leadership and social relationships

Answer 24

Emotional Intelligence quotient

Question 25

holds that males and females have similar psychological makeups

Answer 25

gender similaritites

Question 26

is strong on communicating participation and dealing with problems by teamwork

Answer 26

interactive leadership

Question 27

has integrity and appears to others as good or right by ethical standards

Answer 27

moral leadership

Question 28

in leadership is honesty credibility and consistency in putting values into action

Answer 28

Integrity

Question 29

is an overly positive view of one’s integrity and strength of character

Answer 29

Moral overconfidency

Question 30

means serving others and helping them use their talents to help organizations benefit society

Answer 30

servant leadership

Question 31

gives people job freedom and power to influence affairs in the organization

Answer 31

Empowerment