Chapter 1: Business Fundmentals Flashcards

1
Q

Goods

A

Tangible products such as computers, food, clothing, cars, and appliances

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2
Q

Services

A

Intangible products (items that can’t be held in your hand) such as education, health care, insurance, travel and tourism

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3
Q

Business

A

Any activity that seeks to provide goods and services to others while operating at a profit

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4
Q

Entrepreneur

A

Person who risks time and money to start and manage a business

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5
Q

Revenue

A

Total amount of money received during a given period for goods sold and services rendered and from other financial sources

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6
Q

Profit

A

The amount of money a business earns above and beyond what it spends for salaries and other expenses

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7
Q

Loss

A

Occurs when a business’ expenses are more than its revenue

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8
Q

Risk

A

Refers to the chance of loss, the degree or probability of loss, and the amount of possible loss

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9
Q

Standard of living

A

Refers to the amount of goods and services people can buy with money they have

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10
Q

Quality of life

A

Refers to the general well being of a society in terms of its political freedom, natural environment, education, health care, safety, and rewards that add to the satisfactions and joy that other goods and services provide

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11
Q

Stakeholders

A

Are all of the people who stand to gain or lose by the policies and activities of a business whose concerns the business needs to address

Stakeholders include: customers, stockholders, employees, dealers, bankers, anyone involved

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12
Q

Offshoring

A

Entails sourcing part of the purchased inputs outside of the country

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13
Q

Outsourcing

A

Means contracting with other companies to do some or all of the functions of a firm, such as producing or accounting

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14
Q

Insourcing

A

Assigning various functions that could go to an outside organization to employees in the company

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15
Q

Non profit organization

A

An organization whose goals do not include making a personal profit for its owners or organizers

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16
Q

Factors of production

A

The resources used to create wealth: land, labour, capital goods, entrepreneurship, and knowledge

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17
Q

Land (or natural resources)

A

Used to make homes, cars, and other products

18
Q

Labour (workers)

A

People have been a valuable resource, although they’re being replaced by technology

19
Q

Capital goods

A

Includes machines, tools, building, or whatever else is used in the production of goods

(Does not include money!)

20
Q

Entrepreneurship

A

All the resources in the world ba e little value unless entrepreneurship are willing to take the risk or starting businesses to those resources

21
Q

Knowledge

A

Information technology has revolutionized business, making is possible to quickly determine wants and needs and to respond with desired goods and services

22
Q

What makes a country rich / two most valuable parts of factors of production

A

Combination of entrepreneurship and knowledge

23
Q

Business environment

A

The surrounding factors that either help or hinder the development of a business

24
Q

6 elements of business environment

A

1) the legal environment
2) the economic environment
3) the technological environment
4) the competitive environment
5) the social environment
6) the globe environment

25
The legal environment
Tax laws Contract laws Elimination of corruption
26
The economic environment
Income and expenditures Currency shifts Economic systems
27
The technological environment
Information and technology Databases Internet
28
The social environment
Diversity Demographic changes Family changes
29
The competitive environment
Components of competition Customer driven Organizational structure
30
Regulations
Consist of restrictions that provincial and federal laws place on your business with respect to the conduct of their activities
31
Technology
Everything from phones to computers. Including apps, software, that make business more efficient, effective, and productive
32
Effectiveness
Producing the desired result
33
Efficiency
Producing goods and services using the least amount of resources
34
Productivity
Amount of output you generate given the amount of input, such as number of hours you work
35
E-commence
The buying and selling of goods and services over the internet
36
E-business
Any information system or application that empowers business processes
37
Database
Electronic storage file in which information is kept
38
Identity theft
Obtaining an individuals perosnal information such as SSN and credit cards for illegal purposes
39
Crowd surfing
Using the expertise of a large group to solve a business problem
40
Empowerment
Giving front line workers the responsibility, authority, and freedom to respond quickly to customer requests
41
Demography
Statstical study of the human population with regard to its size, density, and other characteristics (age, race, Income)
42
5 factors of production (you must know this)
``` Land Labour Capital goods Entrepreneurship Knowledge ``` KELL-C