CH.15: informative speaking

Question 1

informative speech

Answer 1

aims to increase listeners’ knowledge, understanding, or abilities

Question 2

differences

Answer 2

controversialness, response sought, evidence needed, and credibility needed

Question 3

guidelines

Answer 3

• clear thesis
• connect with listeners
• motivate listeners
• build credibility
• adapt to diverse listeners
• organize
• enhance retention
• involve listeners

Question 4

enhance retention tips

Answer 4

• limit info
• familiar to unfamiliar
• repeat key info
• highlight key material
• use multiple communication channels

Question 5

involve listeners tips

Answer 5

• participation
• rhetorical questions
• poll listeners
• refer to specific listeners

Question 6

supporting material should be:

Answer 6

• sufficient
• accurate
• relevant
• timely
• impartial