CH.1: the world of communication Flashcards
why study communication?
to be more effective, help make sense of what happens in our lives, and help us have personal impact
communication
a systemic process in which people interact with and through symbols to create and interpret meanings
process
something that is ongoing and continuously in motion, the beginnings and endings are difficult to identify. communication is a process
system
a group of interrelated elements that affect one another. communication is systemic
symbol
includes all language and many nonverbal behaviors, as well as art and music; anything that abstractly signifies something else
content level of meaning
the literal message
relationship level of meaning
expresses the relationship between communicators
personal identity and health
value of comm; we gain ** as we communicate with others + communicating with others promotes **
relationship
value of comm; comm is the primary way we connect –> effective comm is necessary for ***
professional
value of comm; comm skills are closely linked to success
culture
value of comm; need to learn to interact with different people to participate fully in today’s world
linear model
one-way process in which one person acts on another
asks five questions:
who?
says what?
in what channel?
to whom?
with what effect?
- advanced model added noise
noise
anything that interferes with intended communication
interactive model
communicators create and interpret communication with their personal fields of experience and give feedback; both senders and receivers participate actively
feedback
response to a message; may be verbal, nonverbal, or both
