Ch.12 (3) Flashcards
employee orientation is the activity that …
initiates new employees to the organization, to fellow employees, to their immediate supervisors, and to the policies, practices, values and objectives of the firm
most management training programs include (4)
on-the-job coaching, understudy positions, job rotation and off-the-job courses and training
networking is the process of …
establishing and maintaining contacts with key managers in one’s own organization and in other organizations and using those contacts to weave strong relationships that serve as informal development systems
a mentor is …
a corporate manager who supervises, coaches and guides lower-level employees by introducing them to the right people and generally being their organizational sponsor
list the first three steps of performance appraisal
establish standards, communicate standards, evaluate preformace
list the last three steps of performance appraisal
discuss results, take corrective action and use results to make decisions
list the first five pay systems
salary, hourly wage or day work, piecework system, commission plans, bonus plan
list the last four pay systems
profit-sharing plans, gain-sharing plans, cost-of-living allowances (COLAs) and stock options
fringe benefits are …
benefits that provide additional compensation to employees
describe cafeteria-style benefits (flexible benefits plan)
benefit plans that allow employees to choose which benefits they want, up to a certain dollar amount
describe a flex time plan
work schedule that gives employees some freedom to choose when to work, as long as they work the required number of hours
describe a compressed workweek
work schedule that allows and employee to work a full number of hours per week but in fewer days
telework occurs when …
paid workers reduce their commute by carrying out all, or part of their work away from their normal place of business
job sharing is …
an arrangement whereby two part-time employees share one full-time job
list three laws affecting HR management
common law versus statutory law, Canadian human rights act and PIPEDA
list five ways that provincial laws affect HR management
workers’ compensation, human rights, labour standards, trade union act and FOIPOP
list three ways that the Canadian Labour Code (Federal) laws affect HR management
industrial relations, occupational and health safety and labour standards
