Ch. 10 (3) Flashcards
define “supply chain”
the sequence of firms that preform activities required to create and deliver a good or service to consumers or industrial users
define “logistics”
those activities that focus on getting the right amount of the right products or services to the right place at the right time at the lowest possible cost
define “supply chain management”
the integration and organization of information and logistics activities across firms in a supply chain for the purpose of creating and delivering goods and services that provide value to customers
when implementing supply chain management, firms are trying to … (4.5)
improve quality, reduce costs, increase flexibility and speed, and improve customer service while reducing the number of suppliers used
(manufacturing sector operations management) list the five inputs
land, labour, capital, entrepreneurship, and knowledge
(manufacturing sector operations management) list the five production controls
planning, routing, scheduling, dispatching and follow-up
(manufacturing sector operations management) list the three outputs
goods, services and ideas
production processes are either …
continuous or intermittent
describe a continuous production process
long production runs turn out finished good over time (continuously fed raw material, processes and produces)
when does it make sense to use an intermittent production process?
when responding to specific customer orders (production run is short and producer adjusts machines frequently to make different products
list the first five modern production techniques
just-in-time (JIT) inventory, internet purchasing, flexible manufacturing, lean manufacturing, mass customization
list the last four (including two sub-categories of the last one) modern production techniques
competing in time, technology assisted- computer-aided design (CAD) and computer-aided manufacturing (CAM)
in Total Quality Management (TQM) all levels …, … lowers costs, employees must …
must be involved and committed, doing it right the first time (DIRTFT), co-operate to develop a new corporate culture
Total Quality Management (TQM) demands … and involves …
commitment to continuous improvement (CI) and involves suppliers and distributors
flexible manufacturing involves …
designing machines to do multiple tasks so that they can produce a variety of products
flexible manufacturing (also known as …) not only … but …
(flex) leads to improved productivity, it may also result in cost savings
flexible manufacturing involves …
designing machines to do multiple tasks so that they can produce a variety of products
“lean manufacturing” is the production of goods using … (4)
less of everything compared to mass production: less human effort, less manufacturing space, less investment in tools, and less engineering time to develop a new product
a company becomes lean by …
continuously increasing its capacity to produce high-quality goods while decreasing its need for resources
to customize means to …
make a unique good or provide a specific service to an individual
how can “mass customization” be achieved?
industrial robotics where machines can work 24 hours a day seven days a week with great precision
current studies predict that … will be preformed by .. in …
almost a quarter of automated tasks, robots, the next decade
what does PERT stand for?
program evaluation and review technique
Gantt Charts are …
bar graphs showing production managers what projects are being worked on and what stage they are in at any given time
