Ch.12 Flashcards

1
Q

what does HRM stand for?

A

Human Resources Management

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2
Q

HRM is the process of … and then (first 4)

A

determining human resources needs … recruiting, selecting, developing, motivating

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3
Q

HRM is the process of … and then (last 3)

A

determining human resources needs, evaluating, compensating and scheduling employees to achieve organizational goals

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4
Q

HRM is more than …

A

hiring and firing personnel

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5
Q

all HRM activities are designed to achieve …

A

organizational goals within the laws that affect human resource management

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6
Q

one reason why HRM is receiving increased attention is …

A

the major shift from traditional manufacturing industries and service and high-tech manufacturing industries that require highly technical job skills

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7
Q

describe the first HRM challenge (coming decade jobs)

A

in the coming decade, half of all jobs will be disrupted by technology and automation

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8
Q

describe the second HRM challenge (generations)

A

older Millennials and Gen Xers hold management positions, Gen Z entering workforce, Baby Boomers are delaying retirement

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9
Q

describe the third challenge of HRM (training)

A

shortages of trained workers in growth areas such as computer tech, biotech, robotics, green technology and the sciences

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10
Q

describe the fourth challenge of HRM (skills)

A

large numbers of skilled and unskilled workers from declining industries such as steel and automobile, who are unemployed or underemployed and need retraining

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11
Q

describe the fifth challenge to HRM (new workers)

A

a growing percentage of new workers who are undereducated and underprepared for jobs in the new contemporary business environment

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12
Q

describe the sixth challenge to HRM (shortage)

A

a shortage of workers in skilled trades due to the retirement of experienced, aging baby boomers

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13
Q

describe the seventh challenge of HRM (baby boomer)

A

the baby boomer brain drain means that with yearly retirements, employers in all fields must plan for and manage how to transfer their knowledge yo younger workers

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14
Q

describe the eighth challenge to HRM (increasing …)

A

increasing number of both single-parent and two-income families, resulting in a demand for job sharing, maternity and parental leave, and special career advancement programs for women

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15
Q

describe the ninth challenge to HRM (shift)

A

shift in employee attitudes towards work. Leisure time has become a much higher priority, as have flex time, working from home, and a shorter workweek

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16
Q

describe the tenth challenge of HRM (increased demand ..)

A

increased demand for temporary and part-time workers

17
Q

describe the eleventh challenge of HRM (overseas)

A

challenge from overseas labour pool whose employees work for lower wages and are subject to fewer laws and regulations than Canadian workers

18
Q

describe the twelfth challenge in HRM (benefits)

A

increased demand for benefits tailored to the individual yet cost-effective to the company

19
Q

describe the thirteenth challenge in HRM (concerns)

A

growing concerns over health care, elder care, child care, opportunities for people with disabilities, and workplace violence and harassment

20
Q

describe the fourteenth challenge in HRM (decreased)

A

decreased sense of employee loyalty, which increases employee turnover and the cost of replacing lost workers

21
Q

describe the fifteenth challenge in HRM (implementing)

A

implementing HR information systems (tech that helps manage HR activities such as payroll, benefits, training, recruiting etc.)