CH. 8: Power & Politics Flashcards

1
Q

A capacity that A has to influence the behaviour of B- causing B to act in accordance to wishes of A

A

Power

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2
Q

Dependent on fear, based of negative results that might occur if 1 fails to comply

A

Coercive power

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3
Q

Power that achieves compliance based on the ability to distribute rewards that others view as valuable

A

Reward power

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4
Q

Represents power a person receives as a result of his/ her position in formal hierarchy of an organization

A

Legitimate power

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5
Q

Influence based on special skills/ knowledge

A

Expert power

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6
Q

Influence based on possession by an indiviudual of desirable resources/ personal traits

A

Referent power

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7
Q

Power that comes from access to and control over information

A

Information power

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8
Q

The 3 responses of ppl when faced with those with power

A
  • Commitment
  • Compliance
  • Resistance
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9
Q

What Creates Dependency:

A
  • Scarcity
  • Importance
  • Nonsubstitutability
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10
Q

Ability to influence others in such a way as to enhance one’s objectives

A

Political skill

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11
Q

freedom & ability of employees to make decisions and commitments

A

Empowerment

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12
Q

Tasks & procedures necessary for carrying out a particular job, & the reason for doing the job- reflects organizational mission, objectives & setting

A

Job context

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13
Q

Conditions for True Empowerment: (4)

A
  1. has to be a clear definition of values & mission of the company
  2. Company must help employees acquire relevant skills
  3. Support of employee’s decision making & not criticized
  4. Recognition of employees efforts
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14
Q

Those activities that influence/ attempt to influence distribution of advantages & disadvantages w/in the organization

A

Political behaviour

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15
Q

Characteristics of empowered ppl: (4)

A

Sense of

  1. Self- determination
  2. Meaning
  3. Competence
  4. Impact
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16
Q

Process by which individuals attempt to control impression others form of them

A

Impression Management