CH. 13: Organizational Structure Flashcards

1
Q

defines how job tasks are formally divided, grouped, and coordinated

A

Organizational structure

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2
Q

Degree to which tasks in the organization are subdivided into separate jobs (division of labour)

A

Work Specialization

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3
Q

Basis on which jobs are grouped together

A

Departmentalization

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4
Q

Types of Departmentalization

A
  • Functional
  • Product
  • Geographic
  • Process
  • Customer
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5
Q

Continuous line of authority that extends from upper org. lvls to lowest level & clarifies who reports to whom

A

Chain of Command

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6
Q

who has rights to give orders & expect them to be obeyed

A

Authority

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7
Q

Assignment of authority to another person to carry out spec. duties, allowing employee to make some of the decisions

A

Delegation

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8
Q

of subordinates efficiently & effectively managed

A

Span of Control

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9
Q

Degree to which decision making is concentrated @ a single point in the organization

A

Centralization

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10
Q

Degree to which decision making is distributed to lower level employees

A

Decentralization

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11
Q

Degree to which jobs w/in the org. are standardized

A

Formalization

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12
Q

Strengths & Weaknesses of a Bureaucracy

A

Strengths: - standardizes activities efficiently
Weaknesses: - subunit conflicts, with obsessive concern w/ following rules

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13
Q

Breaks unity of command principle- 2 bosses

A

Matrix Organization

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14
Q

Breaking internal boundaries, with use of teams as its central coordination device

A

Team Structure

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15
Q

Breaking external boundaries, units of diff. firms joining together in motives to pursue common strategic objectices

A

Virtual Organization

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16
Q

Breaking boundaries internally & externally, seeks to eliminate chain of command, has limitless spans of control, & replace dpts w/ empowered teams

A

Boundaryless org.

17
Q

Systematic effort to make org. leaner by selling business units, closing locations, or reducing staff

A

Downsizing

18
Q

Strategies for downsizing

A

Communication
Investment
Participation
Assistance

19
Q

Highly standardized processes for work, high formalization, & more managerial hierarchy

A

Mechanistic model

20
Q

Flat with fewer formal procedures for making decisions, multiple decision makers, & favours flexible practices

A

Organic model

21
Q

Three strategy dimensions

A

Cost Minimization
Innovation
Imitation

22
Q

Major causes of an organization’s structure

A

Strategy
Organizational Size
Technology
Environment

23
Q

Dimensions of an organization’s Environment

A

Capacity- degree of growth support
Volatility- degree of instability
Complexity- degree of concentration