CH. 10: Organizational Culture Flashcards
Pattern of shared values, beliefs, and assumptions considered to be the appropriate way to think and act w/in an organization
Organizational culture
Characteristics of Organizational Culture
- Innovation&risk taking
- Attention to detail
- Outcome orientation
- People orientation
- Team orientation
- Aggressiveness
- Stability
Aspects of an organization’s culture that you see, hear, and feel (a lvl of culture)
Artifacts
Understandings of how objects & ideas relate to eachother (a lvl of culture)
Beliefs
The stable, long- lasting beliefs about what is important (lvl of culture)
Values
Taken- for- granted notions of how something should be (lvl of culture)
Assumptions
A system of shared meaning that expresses the core values shared by a majority of the organization’s members
dominant culture
Mini- cultures w/in an organizations, defined by dpt destinations & geographical separation
subcultures
Primary/ dominant values accepted throughout the org.
Core Values
Intensely held, widely shared core values in a culture
Strong culture
Repetitive sequences of activities expressing & reinforcing key values of org.
Rituals
Process that adapts new employees to an organization’s culture
Socialization
Period of learning in socialization process- occurs before a new employee joins the org.
Prearrival stage
Stage in socialization process- new employee sees what org. is like & confronts possibility that expectations & reality may diverge
Encounter stage
Stage in socialization process- new employee adjusts to values & norms of job, work group & org.
Metamorphosis stage
