Cabin standards manual

Question 1

Where should potable water be uplifted?

Answer 1

From home base.
Only in exceptional circumstances down route.
Any easyJet base should be fine as the water supplier will have been audited.

Question 2

What colour seals for:
Turnaround or planned/ unplanned night stop?
Aircrafts final flight?

Answer 2

Green seal

Yellow and pink seal plus high security

Question 3

When can a complementary service be done?

Answer 3

Customers delayed 2 hours on flights up to 1500km

Customers delayed 3 hours on flights over 1500km

They get a drink and a snack (no alcohol)

Question 4

What are the 4 levels of disruptive passenger?

Answer 4

Level 1 - Disruptive behaviour, non compliant.

Level 2 - Physically disruptive, assault of crew or damage to aircraft.

Level 3 - Life threatening behaviour, any weapon or trying to open an exit.

Level 4 - Attempted or actual breach of flight deck door.

Question 5

Which passengers cannot sit in a restricted seat?

Answer 5

C - Children 
H - Hearing, sight impaired 
I - Infants 
P - Pregnant 
P - Prisoners
P - Persons of size
E - Elderly 
D - Disabled (R,S,C)
D - Deportee 

CHIPPPEDD

Question 6

Which seats are restricted?

Answer 6

Row 1 A B C D
Overwing exit rows
Last row C D