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BUS230 - Final Exam Multiple Choice Study Flashcards

1
Q

In a ______, a foreign business owner pays the company a fee for the right to conduct that business in his or her country

A

Exporting Arrangement

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2
Q

Unlike monarchies, bureaucratic organizations __________.

A

promote employees based on their experience or achievements

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3
Q

Which of the following provided managers with a better understanding of the effect that group social interactions and employee satisfaction have on individual and group performance?

A

Hawthorne Studies

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4
Q

A set of shared values and beliefs that affects the perspectives, decisions, and behavior of people is:

A

culture

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5
Q

One of Mary Parker Follett’s biggest contributions to management was the idea that __________.

A

conflict is best reduced through integration and shared goals

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6
Q

On a day-to-day basic, we focus on completing our __________ goals, which will in turn mean that we fulfill all our other goals.

A

operational

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7
Q

__________ is a strategy for reducing risk by having a variety of items so that the failure of one doesn’t doom the entire portfolio

A

diversification

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8
Q

Which of the following skills increase in importance as managers rise through the management hierarchy?

A

conceptual skills

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9
Q

Which came first chronologically (Hawthorne, Barnard’s, Mary Follett, Scientific Management)

A

Scientific Management

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10
Q

Employee theft of company merch is known as:

A

shrinkage

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11
Q

The 1st level of moral development, in which people make decisions based on selfish reasons, is called the:

A

pre conventional level of moral development

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12
Q

A SWOT analysis fall in which part of planning?

A

Where we are today

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13
Q

Mission statements are different from other goals because they

A

are for an external audience

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14
Q

Arden Co./Small share/BCG matrix

A

Question Marks

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15
Q

Using influencing to motivate employees describes which of these functions

A

Leading

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16
Q

An advantage of a buy strategy for expanding our portfolio is that

A

there are already existing products and sales, causing an immediate revenue stream

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17
Q

According to Human Relations Management _____.

A

happy workers will produce more

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18
Q

The 3M plant in Kentucky

A

a franchise

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19
Q

Each year, Bethel employees have to complete an online training about harassment

A

compliance programs

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20
Q

which of the following involves accomplishing tasks that help fulfill organizational objectives

A

effectiveness

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21
Q

which of the following is the degree of concern people have about an ethical issue

A

ethical intensity

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22
Q

Your book quotes the CEO of Salesforce

A

stakeholder model

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23
Q

Lauren, the brand manager of a luxury handbag store

A

monitor role

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24
Q

At midterm, professors at Bethel often send notices to students

A

unfreezing

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25
According to the Boston Consulting Group Matrix
Cash Cow
26
Who said that if you respect your boss you're more likely to actually do what they tell you to do
Max Weber
27
Which of the following is defined as the process of choosing a goal and developing a method or strategy to achieve it?
Planning
28
what was Nehemiah's mission
Reestablish the nation of Israel in jerusalem
29
Hurricane Helene
a discretionary responsibility
30
Your assignment about the early church had you look at its culture
artifacts
31
Which of these is an oppurtunity according to SWOT
The high school across the street from a Chick fil a
32
Veronica, a cardiothoracic surgeon
technical skills
33
Company X's roof is leading and needs to be fixed
satisficing
34
A manager told her employee that she need to start doing this the new way or she could be fired
coercion
35
which of the following is the extent to which people in a country accept that authority is distributed unequally
power distance
36
a company is particularly concerned about pending legislation
a threat
37
Prince&Princess clothing
bureaucratic organization
38
One of the objectives of the studies of Frank an Lillian Gilbreth was to
reduced the wasted motions of workers
39
I've been trying to proof this test for 2 hours
efficiency
40
the first thing a company does is set their mission, Next they set their
strategic goals
41
Most employee legislation in the 1960s
give everyone fair access to pay and employment
42
Which law requires large employers to provide health insurance
Patient Protection and Affordable Care Act
43
Deep level diversity
learned only through extended interactions with others
44
when a company hires an employee, they'll likely conduct a
background check
45
Ryan is curious about how much he makes as an auditor at Deloitte
external competitiveness
46
Lindsey graduated from Bethel in many
job rotation
47
which of these is NOT true for establishing diversity programs
if necessary, you should lower your employee standards to promote diversity
48
interviewing job candidates fits under
selection
49
an advantage of a functional departmentalization
you work with others with the same purpose interest and expertise
50
Which of the following forms of departmentalization lowers costs by reducing duplication
functional departmentalization
51
which is an example of voluntary separation
an employee quits to take a different job
52
Which of these is NOT a task of organizing
deciding what needs to be done
53
a company looked through performance appraisal information
needs assessment
54
which of these is an example of what Nehemiah
He split it up so some people built the wall and some people protected the builderd
55
You read an article about a state that is eliminating and dismissing DEI
Oklahoma
56
We often aren't very good at seeing things from other peoples perspectives
awareness training
57
An article you read about Gen Z employees
being late
58
diversity drives business growth
attracting different customers and markets
59
which of the following is the degree to which someone is
conscientiousness
60
Trout Lake Camp
recruiting
61
Our class would be considered
development
62
we say a company's structure is tall when
there are more levels of reporting relationships from top to bottom
63
If Bethel wanted to more clearly see which parts of the university are making money
divisional
64
In our case study on Wednesday, whichh was not one of their problems
their CEO had just died
65
a document that describes the content and qualifications of a job is a
job description
66
a person with ________ oversees an area that contributes directly to creating or selling the company's products or services
line authority
67
attrition
when we shrink the size of our company
68
disadvantage of internal recruiting
can't expand the skills of your team
69
Which of the following acts prohibits discrimination on the basis of race, color, etc
civil rights
70
Amanda works in the accounting department
functional
71
which of the following is an exception in employee
BFOQ
72
Which of the following is true of the Occupational Safety and Health Act (OSHA)
employers provide employees
73
Which was NOT given as a way that managers use needs to motivate their employees
satisfy lower-order needs first
74
Joshua is a manager
personal characteristics
75
an example of MRP
wood deck
76
during the 1980s
TQM
77
unlike affective conflict, cognitive conflict
improvement in team performance
78
Fiedler believed leadership situations varied because of three things
position power
79
when a team has been together for so long
group think
80
leaders can change how they lead
path goal theory
81
NOT part of TQM
teamwork

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