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. > BUS230 - Final Exam Multiple Choice Study > Flashcards

BUS230 - Final Exam Multiple Choice Study Flashcards

1
Q

In a ______, a foreign business owner pays the company a fee for the right to conduct that business in his or her country

A

Exporting Arrangement

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2
Q

Unlike monarchies, bureaucratic organizations __________.

A

promote employees based on their experience or achievements

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3
Q

Which of the following provided managers with a better understanding of the effect that group social interactions and employee satisfaction have on individual and group performance?

A

Hawthorne Studies

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4
Q

A set of shared values and beliefs that affects the perspectives, decisions, and behavior of people is:

A

culture

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5
Q

One of Mary Parker Follett’s biggest contributions to management was the idea that __________.

A

conflict is best reduced through integration and shared goals

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6
Q

On a day-to-day basic, we focus on completing our __________ goals, which will in turn mean that we fulfill all our other goals.

A

operational

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7
Q

__________ is a strategy for reducing risk by having a variety of items so that the failure of one doesn’t doom the entire portfolio

A

diversification

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8
Q

Which of the following skills increase in importance as managers rise through the management hierarchy?

A

conceptual skills

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9
Q

Which came first chronologically (Hawthorne, Barnard’s, Mary Follett, Scientific Management)

A

Scientific Management

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10
Q

Employee theft of company merch is known as:

A

shrinkage

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11
Q

The 1st level of moral development, in which people make decisions based on selfish reasons, is called the:

A

pre conventional level of moral development

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12
Q

A SWOT analysis fall in which part of planning?

A

Where we are today

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13
Q

Mission statements are different from other goals because they

A

are for an external audience

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14
Q

Arden Co./Small share/BCG matrix

A

Question Marks

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15
Q

Using influencing to motivate employees describes which of these functions

A

Leading

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16
Q

An advantage of a buy strategy for expanding our portfolio is that

A

there are already existing products and sales, causing an immediate revenue stream

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17
Q

According to Human Relations Management _____.

A

happy workers will produce more

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18
Q

The 3M plant in Kentucky

A

a franchise

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19
Q

Each year, Bethel employees have to complete an online training about harassment

A

compliance programs

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20
Q

which of the following involves accomplishing tasks that help fulfill organizational objectives

A

effectiveness

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21
Q

which of the following is the degree of concern people have about an ethical issue

A

ethical intensity

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22
Q

Your book quotes the CEO of Salesforce

A

stakeholder model

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23
Q

Lauren, the brand manager of a luxury handbag store

A

monitor role

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24
Q

At midterm, professors at Bethel often send notices to students

A

unfreezing

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25
Q

According to the Boston Consulting Group Matrix

A

Cash Cow

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26
Q

Who said that if you respect your boss you’re more likely to actually do what they tell you to do

A

Max Weber

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27
Q

Which of the following is defined as the process of choosing a goal and developing a method or strategy to achieve it?

A

Planning

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28
Q

what was Nehemiah’s mission

A

Reestablish the nation of Israel in jerusalem

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29
Q

Hurricane Helene

A

a discretionary responsibility

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30
Q

Your assignment about the early church had you look at its culture

A

artifacts

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31
Q

Which of these is an oppurtunity according to SWOT

A

The high school across the street from a Chick fil a

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32
Q

Veronica, a cardiothoracic surgeon

A

technical skills

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33
Q

Company X’s roof is leading and needs to be fixed

A

satisficing

34
Q

A manager told her employee that she need to start doing this the new way or she could be fired

A

coercion

35
Q

which of the following is the extent to which people in a country accept that authority is distributed unequally

A

power distance

36
Q

a company is particularly concerned about pending legislation

A

a threat

37
Q

Prince&Princess clothing

A

bureaucratic organization

38
Q

One of the objectives of the studies of Frank an Lillian Gilbreth was to

A

reduced the wasted motions of workers

39
Q

I’ve been trying to proof this test for 2 hours

A

efficiency

40
Q

the first thing a company does is set their mission, Next they set their

A

strategic goals

41
Q

Most employee legislation in the 1960s

A

give everyone fair access to pay and employment

42
Q

Which law requires large employers to provide health insurance

A

Patient Protection and Affordable Care Act

43
Q

Deep level diversity

A

learned only through extended interactions with others

44
Q

when a company hires an employee, they’ll likely conduct a

A

background check

45
Q

Ryan is curious about how much he makes as an auditor at Deloitte

A

external competitiveness

46
Q

Lindsey graduated from Bethel in many

A

job rotation

47
Q

which of these is NOT true for establishing diversity programs

A

if necessary, you should lower your employee standards to promote diversity

48
Q

interviewing job candidates fits under

A

selection

49
Q

an advantage of a functional departmentalization

A

you work with others with the same purpose interest and expertise

50
Q

Which of the following forms of departmentalization lowers costs by reducing duplication

A

functional departmentalization

51
Q

which is an example of voluntary separation

A

an employee quits to take a different job

52
Q

Which of these is NOT a task of organizing

A

deciding what needs to be done

53
Q

a company looked through performance appraisal information

A

needs assessment

54
Q

which of these is an example of what Nehemiah

A

He split it up so some people built the wall and some people protected the builderd

55
Q

You read an article about a state that is eliminating and dismissing DEI

A

Oklahoma

56
Q

We often aren’t very good at seeing things from other peoples perspectives

A

awareness training

57
Q

An article you read about Gen Z employees

A

being late

58
Q

diversity drives business growth

A

attracting different customers and markets

59
Q

which of the following is the degree to which someone is

A

conscientiousness

60
Q

Trout Lake Camp

A

recruiting

61
Q

Our class would be considered

A

development

62
Q

we say a company’s structure is tall when

A

there are more levels of reporting relationships from top to bottom

63
Q

If Bethel wanted to more clearly see which parts of the university are making money

A

divisional

64
Q

In our case study on Wednesday, whichh was not one of their problems

A

their CEO had just died

65
Q

a document that describes the content and qualifications of a job is a

A

job description

66
Q

a person with ________ oversees an area that contributes directly to creating or selling the company’s products or services

A

line authority

67
Q

attrition

A

when we shrink the size of our company

68
Q

disadvantage of internal recruiting

A

can’t expand the skills of your team

69
Q

Which of the following acts prohibits discrimination on the basis of race, color, etc

A

civil rights

70
Q

Amanda works in the accounting department

A

functional

71
Q

which of the following is an exception in employee

A

BFOQ

72
Q

Which of the following is true of the Occupational Safety and Health Act (OSHA)

A

employers provide employees

73
Q

Which was NOT given as a way that managers use needs to motivate their employees

A

satisfy lower-order needs first

74
Q

Joshua is a manager

A

personal characteristics

75
Q

an example of MRP

A

wood deck

76
Q

during the 1980s

A

TQM

77
Q

unlike affective conflict, cognitive conflict

A

improvement in team performance

78
Q

Fiedler believed leadership situations varied because of three things

A

position power

79
Q

when a team has been together for so long

A

group think

80
Q

leaders can change how they lead

A

path goal theory

81
Q

NOT part of TQM

A

teamwork

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