BUS230 - Final Exam Multiple Choice Study Flashcards
In a ______, a foreign business owner pays the company a fee for the right to conduct that business in his or her country
Exporting Arrangement
Unlike monarchies, bureaucratic organizations __________.
promote employees based on their experience or achievements
Which of the following provided managers with a better understanding of the effect that group social interactions and employee satisfaction have on individual and group performance?
Hawthorne Studies
A set of shared values and beliefs that affects the perspectives, decisions, and behavior of people is:
culture
One of Mary Parker Follett’s biggest contributions to management was the idea that __________.
conflict is best reduced through integration and shared goals
On a day-to-day basic, we focus on completing our __________ goals, which will in turn mean that we fulfill all our other goals.
operational
__________ is a strategy for reducing risk by having a variety of items so that the failure of one doesn’t doom the entire portfolio
diversification
Which of the following skills increase in importance as managers rise through the management hierarchy?
conceptual skills
Which came first chronologically (Hawthorne, Barnard’s, Mary Follett, Scientific Management)
Scientific Management
Employee theft of company merch is known as:
shrinkage
The 1st level of moral development, in which people make decisions based on selfish reasons, is called the:
pre conventional level of moral development
A SWOT analysis fall in which part of planning?
Where we are today
Mission statements are different from other goals because they
are for an external audience
Arden Co./Small share/BCG matrix
Question Marks
Using influencing to motivate employees describes which of these functions
Leading
An advantage of a buy strategy for expanding our portfolio is that
there are already existing products and sales, causing an immediate revenue stream
According to Human Relations Management _____.
happy workers will produce more
The 3M plant in Kentucky
a franchise
Each year, Bethel employees have to complete an online training about harassment
compliance programs
which of the following involves accomplishing tasks that help fulfill organizational objectives
effectiveness
which of the following is the degree of concern people have about an ethical issue
ethical intensity
Your book quotes the CEO of Salesforce
stakeholder model
Lauren, the brand manager of a luxury handbag store
monitor role
At midterm, professors at Bethel often send notices to students
unfreezing
According to the Boston Consulting Group Matrix
Cash Cow
Who said that if you respect your boss you’re more likely to actually do what they tell you to do
Max Weber
Which of the following is defined as the process of choosing a goal and developing a method or strategy to achieve it?
Planning
what was Nehemiah’s mission
Reestablish the nation of Israel in jerusalem
Hurricane Helene
a discretionary responsibility
Your assignment about the early church had you look at its culture
artifacts
Which of these is an oppurtunity according to SWOT
The high school across the street from a Chick fil a
Veronica, a cardiothoracic surgeon
technical skills
Company X’s roof is leading and needs to be fixed
satisficing
A manager told her employee that she need to start doing this the new way or she could be fired
coercion
which of the following is the extent to which people in a country accept that authority is distributed unequally
power distance
a company is particularly concerned about pending legislation
a threat
Prince&Princess clothing
bureaucratic organization
One of the objectives of the studies of Frank an Lillian Gilbreth was to
reduced the wasted motions of workers
I’ve been trying to proof this test for 2 hours
efficiency
the first thing a company does is set their mission, Next they set their
strategic goals
Most employee legislation in the 1960s
give everyone fair access to pay and employment
Which law requires large employers to provide health insurance
Patient Protection and Affordable Care Act
Deep level diversity
learned only through extended interactions with others
when a company hires an employee, they’ll likely conduct a
background check
Ryan is curious about how much he makes as an auditor at Deloitte
external competitiveness
Lindsey graduated from Bethel in many
job rotation
which of these is NOT true for establishing diversity programs
if necessary, you should lower your employee standards to promote diversity
interviewing job candidates fits under
selection
an advantage of a functional departmentalization
you work with others with the same purpose interest and expertise
Which of the following forms of departmentalization lowers costs by reducing duplication
functional departmentalization
which is an example of voluntary separation
an employee quits to take a different job
Which of these is NOT a task of organizing
deciding what needs to be done
a company looked through performance appraisal information
needs assessment
which of these is an example of what Nehemiah
He split it up so some people built the wall and some people protected the builderd
You read an article about a state that is eliminating and dismissing DEI
Oklahoma
We often aren’t very good at seeing things from other peoples perspectives
awareness training
An article you read about Gen Z employees
being late
diversity drives business growth
attracting different customers and markets
which of the following is the degree to which someone is
conscientiousness
Trout Lake Camp
recruiting
Our class would be considered
development
we say a company’s structure is tall when
there are more levels of reporting relationships from top to bottom
If Bethel wanted to more clearly see which parts of the university are making money
divisional
In our case study on Wednesday, whichh was not one of their problems
their CEO had just died
a document that describes the content and qualifications of a job is a
job description
a person with ________ oversees an area that contributes directly to creating or selling the company’s products or services
line authority
attrition
when we shrink the size of our company
disadvantage of internal recruiting
can’t expand the skills of your team
Which of the following acts prohibits discrimination on the basis of race, color, etc
civil rights
Amanda works in the accounting department
functional
which of the following is an exception in employee
BFOQ
Which of the following is true of the Occupational Safety and Health Act (OSHA)
employers provide employees
Which was NOT given as a way that managers use needs to motivate their employees
satisfy lower-order needs first
Joshua is a manager
personal characteristics
an example of MRP
wood deck
during the 1980s
TQM
unlike affective conflict, cognitive conflict
improvement in team performance
Fiedler believed leadership situations varied because of three things
position power
when a team has been together for so long
group think
leaders can change how they lead
path goal theory
NOT part of TQM
teamwork
