Attitudes Flashcards

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1
Q

What an attitude is:

  • Ev__ of pe__, ob__, or id__.
  • Relatively en__ ev__ of something

~ LeBron James or the priests of the Catholic order
~ Hummers, kumquats or pomegranates
~ Rights, immigration, protest

  • As__ in memory between an at__ object (e.g., an ap__) and its ev__ (sc__!)

~ The stronger the as__, the stronger the at__.

A

evaluation, people, objects, ideas

enduring, evaluation

association, attitude, apple, evaluation, scrumptious

association, attitude

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2
Q

Some attitudes are he__.

Attitudes that scored high on heritability are:
~ab\_\_ on demand
~ro\_\_ co\_\_ rides
~de\_\_ penalty for murder
etc...
A

heritable

abortion
roller coaster
death

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3
Q

Qualities of an attitude:

  • Va__:
    ~ Can be po__, ne__, or ne__.
  • St__:
    ~Can be st__ or we__ or anywhere in be__.
  • Ac__ (related to st__):
    ~ Ea__ with which an attitude comes to mi__. ~Strength of the as__ between an ob__ and its ev__.
A

valence, positive, negative, neutral

strength, strong, weak, between

accessibility, strength
ease, mind

association, object, evaluation

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4
Q

Tr__ (3) model of attitudes:

  • Af__ component:
    ~How you f__ about an object, person or idea
    ~ Preferences not often me__ by thought.
  • Be__ component
  • Co__ component:
    ~ B__ you have about an object, person or idea
A

tripartite

affective
feel
mediated

behavioral

cognitive
beliefs

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5
Q

Ut__ Function of Attitudes:

-Attitudes serve ut__:
~ An attitudinal function that serves to al__ people to re__ objects and situations they should ap__ and co__ or pu__ objects or situations they should av__.

E.g., RU_! NO_!

A

utilitarian

utility

alert, rewarding, approach, costly, punishing, avoid

run, now

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6
Q

Eg_-De__ Function of Attitudes:

Attitudes may pr__ us from un__ facts or emotions.

- Mo\_\_ salience (te\_\_ management theory) 
~ People value their own i_-gr\_\_ more
~ Engage in more pa\_\_.
~ Increase re\_\_ conviction.
~ Punish mo\_\_ transgressions more ha\_\_.
  • Political co__ a motivated co__ to ward off an__?
    (Jost et al., 2003) .
    ~ Resistance to ch__.
    ~ Acceptance of in__.
A

ego-defensive

protect, unpleasant

mortality, terror
in-group
patriotism
religious
moral, harshly

conservatism, cognition, anxieties
change
inequality

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7
Q

Do attitudes predict be__?

Initially there was worry…
- L_Pi__ (1934)
~ Traveled all over the U.S. with a Chinese couple. Chinese people were not looked upon kindly, but only _/251 establishments failed to serve them.

~ In subsequent communications, __% said they would not serve Chinese! (But over __% DID)

-What percent of people admit to going all the way to 450V for the Mi__ study? Again, at__ (not believing in hu__ others) and be__ (actually sh__ learner) were not highly co__!

A

behaviors

LaPiere
2

90%, 99%

Milgram, attitudes, hurting, behavior, shocking, correlated

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8
Q

Do attitudes predict behaviors?

Attitudes predict behavior well when:
~ Co\_\_ b/w at\_\_ me\_\_ and be\_\_.
~ When attitudes are st\_\_.
~ When attitudes are ac\_\_.
~ When si\_\_ forces are we\_\_.
A

correspondence, attitude measure, behavior

strong

accessible

situational, weak

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9
Q

(Sp__ behavior) EX: predict likelihood to recycle newspaper at ho__.

Measure attitude toward:

  • helping environment ._
  • recycling ._
  • recycling newspaper ._
  • rec newspaper in own home ._

(Ge__ behavior) EX: predict tendency to do environmental activities in ge__.

Measure attitude toward:

  • helping environment ._
  • recycling ._
  • recycling newspaper ._
  • rec newspaper in own home ._
A
specific
home
.10
.30
.40
.50
general
general
.50
.40
.30
.10
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10
Q

Do attitudes predict behaviors?

Correlations between: Birth control u__ and birth control at__.

G__ –> S__
- How do you feel about birth control? r=.__

  • How do you feel about birth control pills? r=.__
  • How do you feel about using birth control pills? r=.__
  • How do you feel about using birth control pills over the next two years? r=.__
A

use, attitudes

general, specific

.08

.32

.53

.57

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11
Q

When Co__ of Attitudes are More Important:

Inebriated Ho__ (MacDonald, Zanna, and Fong, 1996):

  • Male participants video of Mike and Rebecca out on a date
    ~ IV: Half of men were s__, half were in__.
    ~ DV: What should Mike have d__?

Results: Though sex involves both co__
and af__ factors, under certain circumstances (when in__), __ factors are primary.

A

components

hookup

sober, inebriated
done

cognitive, affective, inebriated, affective

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12
Q

When Attitudes Predict Behaviors:

Theory of Pl__ Behavior (Fishbein & Azjen, 1975):

  • Attitude toward behavior:
    ~Sp__ at__ toward sp__ be__.
  • Su__ norms:
    ~ Will others ca__ if I perform this behavior?
    ~ What are the no__ concerning this behavior?
  • Perceived behavioral co__:
    ~ How ea__ can the behavior be pe__?
A

planned

specific attitude, specific behavior

subjective
care
norms

control
easily, performed

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13
Q

Theory of Pl__ Behavior:

Be__ beliefs–> at__ toward the be__–> in__
–> be__

No__ beliefs–> su__ norm->in__–> be__

Co__ beliefs–>pe__ behavioral control
–>ac__ behavioral control–> be__

A

planned

behavioral–>attitudes, behavior–>intention–> behavior

normative–>subjective
->intention–> behavior

control–>perceived–> actual–> behavior

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14
Q

Formation of Attitudes:

Where do attitudes come from?
- In part, depends on the ty__ of attitude being di__.

A

type, discussed

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15
Q

Where do attitudes come from?

Bi__ Bases:

  • Fear at the sound of a hi__ large cat or gr__ mongrel.
  • Fear of sp__, sn__ and ro__.
A

biological

hissing, growling

spiders, snakes, rodents

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16
Q

Where do attitudes come from?

Cl__ conditioning:
- Pairing a stimulus at first ne__ (si__ of a bully) with an un__ stimulus (getting be__ up) –> si__ of bully will elicit an af__ attitude (fe__).

  • Same as li__ Al__’s fear of w__ rats.
A

classical

neutral, sight, unconditioned, beaten, sight, affective, fear

little albert’s, white

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17
Q

Where do attitudes come from?

Op__ conditioning:
- Pairing an attitude ob__ (skinny j__) with re__
(ap__ looks, en__ by peers) will eventually lead to a po__ as__ with the object.

A

operant

object, jeans, reinforcement, approving, envy, positive association

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18
Q

Where do attitudes come from?

Se__-Pe__ Theory (Bem, 1972)
- Attitudes about ou__ are often based by ob__ our own be__ and making in__.

~ I sh__ a lot, I therefore must enjoy being cl__.
~ I te__ quite a bit, I must therefore really enjoy te__.

A

self-perception

ourselves, observing, behavior, inferences

shower, clean

teach, teaching

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19
Q

Where do attitudes come from?

Exposure to is__-re__ information:
- Pr__ are me__ by the ability to at__ to a me__.

A

issue-relevant

processes, mediated, attend, message

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20
Q

External Attitude Change:

Ya__ Attitude Approach:
- Viewed attitude change as being caused by:

1) So__:
- Po__
~ Ex__
~ Tr__
~At__

2) Na__of Co__:
- Influence more likely to occur when seemingly not designed to pe__.
- Pr__ effect – Give your pe__ message fi__.

3) Ta__:
- Di__ can aid persuasion
- Low in__=more pe__.

A

yale

source
power
expertness
trustworthiness
attractiveness

nature, communication
persuade
primacy, persuasive, first

target
distraction
intelligence, persuasible

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21
Q

Internal Attitude Change:

How can attitudes be changed?

  • Cognitive Di__(Festinger, 1957)
    1) ~ In__ justification (when an individual can’t come up with an ex__ reason as to why they resisted doing something they wanted to, he or she decides to de__ the activity).
    2) ~ Co__ advocacy (publicly communicating a belief which runs co__ to a belief that the individual ho__, can result in the individual ch__ his or her or__ belief, in order for it to be in ac__ with his or her statement.)
    3) ~ Justification of ef__ (a person’s tendency to attribute a va__ to an outcome, which they had to put ef__ into achieving, gr__ than the ob__ value of the outcome.)

Key way of reducing dissonance –> At__ Ch__

Se__ Pe__ theory (Bem, 1959)
- I make at__ about myself based on my be__.

A

dissonance

insufficient, external, derogate

counterattitudinal, counter, holds, changing, original, accordance

effort
value, effort, greater, objective

attitude change

self perception
attributions, behavior

22
Q

Attitude Change:

El__ Li__ Model (Petty & Cacioppo, 1981):
- A du__-process theory!

  • Suggested that pe__ can occur through two
    (2) routes:
    ~ Ce__ route
    ~ Pe__ route
A

elaboration likelihood

dual

persuasion

central

peripheral

23
Q

Elaboration Likelihood Model of Persuasion continued.. (Petty & Cacioppo, 1981)

Peripheral Route:

  • N_ mo__, n_ ab__, and n_ op__.
  • ->persuasion based on n__-m__ factors, I.e., at__, em__, cr__- (L_ elaboration)
  • -> at__ ch__

Central Route:

  • Mo__, ab__, and op__–> persuasion based on me__ factors more du__, more pr__-H__ elaboration
  • -> at__ ch__
A

no motivation, no ability, no opportunity

non-message, attractiveness, emotion, credibility, little
attitude change

motivation, ability, opportunity, message, durable, predictive, higher
attitude change

24
Q

Attitude Change:

When a topic has low personal relevance to a person, __ ex__ of a source is equally co__ regardless of argument st__.

When a topic has high personal relevance to a person, the st__ of the argument is what matters regardless of ex__ level of source.

Basically, expertise only really matters to a person changing their attitude if the topic has __ personal relevance.

A

high expertise, convincing, strength

strength, expertise

low

25
Q

Attitude Change

  • He__ Sy__ Model (Chaiken, 1980)
    ~Also du__-pr__ theory!
    ~ Similar to E__ L__ M__
  • Suggested that pe__ can occur through two (2) routes:
    ~ Sy__ route
    ~ He__ route
A

heuristic systematic

dual-process

ELM (elaboration likelihood model)

persuasion
systematic
heuristic

26
Q

Attitude Change:

Me__ Ex__ Effect (MEE; Zajonc, 1968):

  • Hypothesized that “mere repeated ex__ of the in__ to a st__ is a sufficient condition for the en__ of [a persons’s] at__ toward it.”
  • MEE
    ~ Over ti__ and many st__, the MEE is understood to be a ro__ effect of mo__ magnitude.

Study:
-the more frequently people were exposed to tu__ nonsense words, ch__-like characters, and ph__, the more fa__ their at__ towards it.

A

mere exposure

exposure, individual, stimulus, enhancement, attitude

time, studies, robust, moderate

turkish, chinese, photographs, favorable, attitudes

27
Q

Attractiveness bias:

  • We li__ and tr__ attractive people.
  • Via pe__ route, we may be pe__ by their messages.
  • (picture of Sa__ Mc__ advertising for AS_ _ _ New York).
A

like, trust

peripheral, persuaded

Sarah mclachlan, ASPCA

28
Q

Credibility (Et__):

Credibility:

  • Combines ex__ and tr__ of the communicator.
  • Can be conveyed by cl__, tr__, ed__, etc. (picture of Op__ with Dr. O_).
A

ethos

expertness, trustworthiness

clothing, training, education

Oprah, Oz

29
Q

The Sleeper Effect (Hovland & Weiss, 1951)

  • Messages from an un__ source exert li__ influence in__ but over ti__ have the potential to sh__ people’s at__.

ex ~ “Now, Ted Cruz may not be a U.S. citizen. Right? But he’s an anchor baby in Canada. No, he’s an anchor baby. Ted Cruz is an anchor baby in Canada,” Trump said today at his event in Nashua, New Hampshire.” – Donald Trump.

Over time there is a di__ between the no_-cr__ source and the in__.

A

sleeper

unreliable, little, initially, time, shift, attitudes

disconnect, non-credible, information

30
Q

Message Ch__ Influencing At__ Change:

-Message qu__:
~ St__ arguments and hi__ quality messages are more ef__ in general.
~ Especially more effective for those for whom the issue is re__.

What makes an argument st__?

  • Highlighting de__ yet no__ consequences
  • St__
  • Cl__
  • Lo__
  • Arguing against se__-in__
A

characteristics, attitude

quality
strong, high, effective
relevant

strong
desirable, novel
straightforward
clear
logical
self-interest
31
Q

Message Ch__ Influencing At__ Change:

Vi__:
- Vi__ information embedded in pe__ na__ can be more persuasive than st__.

- Id\_\_ vi\_\_ effect:
~Fl\_\_-and-bl\_\_ victims are
often powerful sources of
pe\_\_.
~ Murder suicide that claimed life of OSU student He\_\_ Ca\_\_ or murder of Re\_\_ To\_\_.
A

characteristics, attitude

vividness
vivid, personal narrative, statistics

identifiable victim
flesh, blood, persuasion
heather campbell, reagan tokes

32
Q

Timing:

When mu__ arguments are being presented, when should your argument be presented?

  • Primacy and Recency
    Haugtveldt & Wegener (1994)
  • Paradigm: Comprehensive ex__.
  • IV: High or low re__. Pr_-co_ or co_-pr_.

Results:
~Those who th__ were more affected by the ea__ arguments – Pr__

~ Those who di__ th__ were more affected by the la__ arguments
– Re__

A

multiple

exams

relevant, pro-con, con-pro

thought, earlier, primacy

didn’t think, later, recency

33
Q

Strong vs. Weak Arguments:

  • Strong arguments pe__ more, particularly when people are paying at__

-St__:
~ Final exams are helpful to students since em__ look
fa__ upon schools that have co__ exams.
~ Co__ exams produce more kn__ graduates.

  • We__:
    ~ Other Bi_-1_ schools are also instituting comprehensive exams, so Oh__ St__ should also.
    ~ Comprehensive exams waste pa__.
A

persuade, attention

strong
employers, favorably, comprehensive

comprehensive, knowledgeable

weak
big-10, Ohio State

paper

34
Q

Lying as Pe__:

Lying
- Why the ability to lie?
~ Pe__ people you be__ something you do no_.

  • How good are people on average?
    ~ __% is ch__, people score __% (Ekman & O’Sullivan, 1991).
A

persuasion

persuading, believe, not

50, chance
57

35
Q

Descriptive vs. Injunctive Norms:

  • Descriptive norms
    ~ Describing what people ac__ d_.
  • Injunctive norms (pr__)
    ~ Describing what people sh__ d_.
    ~ Cialdini’s work with P_ _s
A

actually do

prescriptive
should do

PSAs

36
Q

Ta__ Factors Influencing Attitude Change

Am__ of Thinking:

Early research focused on ability to un__ messages.

Cognitive El__:
-Extent to which a person will th__ about an is__- re__ message.
- In__ dif__ measure
-Need for co__
~ Degree to which people enjoy th__ deeply about pu__ or complex pr__.

Am__ of th__ example questions:

  1. I would prefer co__ to si__ problems.
  2. Th__ is not my idea of fu_.
A

target

amount

understand

elaboration
think, issue-relevant

individual difference

cognition
thinking, puzzles, problems

amount, thinking
complex, simple
thinking, fun

37
Q

Ta__ Factors Influencing Attitude Change

How a person fe__.

Mo__ or Af__:
- Te__ em__ state (typically induced by ex__ to explore effects on pe__).

Ha__:
~ Po__ mood associated w/ __ sy__ processing, and __ reliance on he__.

Sadness:
~ Sadness associated with/ gr__ sy__ processing.

Fear:
~ Fe__-inducing st__ plus information on how to re__ fear can be persuasive.

A

target

feels

mood, affect
temporary emotional
experimenter, persuasion

happiness
positive, less, systematic, more, heuristics

greater systematic

fear, stimulus, reduce

38
Q

Effects of Happiness and Sadness on Persuasion:

  • Bless, Bohner, Schwarz & Strack, 1990

Paradigm: Had participants write about a ha__ or sa_ event. Then had them listen to st__/we__ arguments in favor of raising tu__. Measured amount of attitude ch__.

  • _ _: Manipulated mo__ AND st__ of argument
  • _ _: Attitude ch__

Results:

  • in a ha__ mood, st__ of argument made n_ di__ in persuasion-convinced ea__ in both conditions.
  • in a s__ mood, st__ arguments much more co__ than we__ arguments.
A

happy, sad
strong/weak
tuition
change

IV: mood, strength
DV: change

happy, strength, no difference
easier

sad, strong, convincing, weak

39
Q

Fe__ and Persuasion:

Leventhal, Watts, & Pagano, 1967:

-participants in experiment all smoked __ cigarettes a day

IV:

  • no film, pamphlet
  • film, no pamphlet
  • film, pamphlet

Results:

  • fi__ and pa__ condition st__ smoking the most after 3 months.
  • n_ fi__ and pa__ condition actually in__.
A

fear

70

film, pamphlet, stopped

no film, pamphlet, increased

40
Q

Self-Validation Hypothesis:

Co__:
- Me__-co__ process

  • Se__-Va__ Hypothesis (Petty, Brinol, & Tormala, 2002)
    Suggested that the degree of co__ people have in their own th__ will influence pe__.

When p__ thoughts dominate, greater confidence in those thoughts __ persuasion

When n__ thoughts dominate, greater confidence in those thoughts __ persuasion

Self-Validation Hypothesis:
- Head-nodding! (Brinol & Petty, 2003)
~ Head nodding can ___ the pe__ of a message.

A

confidence
meta-cognitive

self validation
confidence, thoughts, persuasibility

positive, increases

negative, decreases

increase, persuasiveness

41
Q

Compliance:

  • Ag__ to a re__.
  • Compliance’s relationship to pe__.
  • Compliance and sa__.
A

agreeing, request

persuasion

sales

42
Q

Compliance:

  • Ea__ studies
    ~ Tu__ and po__ –> Much of our responses are re__! Even when people as_ us to do something fo_ them, we often au__ respond with a y__!

Langer et al., (1978)

  • “Excuse me, I have five pages, may I use the copy machine because I’m in a rush?” (__%)
  • “Excuse me, I have five pages, may I use the copy machine?” (__%)
  • “Excuse me, I have five pages, may I use the copy machine because I have to make some copies?” (__%)

–> So long as any re__ is given, we are likely to say ye_. Just as the tu__ responds to the so__, we respond to a re__, regardless of reason qu__.

A

early

Turkeys, polecats
reflexive
ask, for
automatically, yes

94%

60%

93%

reason, yes, turkey, sound, reason, quality

43
Q

Methods of Compliance:

Re__:
- Changing attitudes via the old ‘gi__ and ta__.’

  • Regan (1971) study with coca-cola and raffle tickets
    ~ Can of coke cost $., people on average purchased $. worth of raffle tickets.
  • Pr__:
    ~ Wa__ bo__ and cr__ card companies

Fo__-in-the-do__ technique:

  • Works via co__
  • Tr_ a product with no ob__.

~Large, unobtrusive “Drive carefully” in front lawns – __%
~ Another group first asked to sign pe__ in favor of safe dr__. __% agreed to large, unobtrusive sign.

A

reciprocity
give, take
.10, .50

pregiving
water bottles, credit

foot, door
commitment 
try, obligations
17%
petition, driving, 55%
44
Q

Methods of Compliance:

-Do__-in-the-fa__ technique:
~ Works via mutual co__ (you ga__ a little, so I’ll gi__ a little)

Cialdini, 1975:

  • Asked people to chaperon a group of juv. delinquents on a trip to the zoo. –> __% refused
  • Another group was asked to spend 2 hours a week counseling juv. delinquents for at least 2 years and then asked. –> __% agreed!

Co__:
-Works because people al__ feel co__.
~ Lo_-ba__
~ Un__ retailers during gi__-gi__ holidays

Sc__:
- Utilizes re__
~ In__ that are happening right no_!

A

door, face
concessions
gave, give

83%
50%

commitment
already, committed
low-balling
understocking, gift-giving

scarcity
reactance
incentives, now

45
Q

Methods of Compliance:

“Go__-cop” and “ba_-cop”:

  • Increases li__ toward sa__.
  • Co__ effect
So\_\_ Pr\_\_:
- Why do so many sitcoms used “canned” la\_\_?
- Mo\_\_ is better
~ Li\_\_ at night clubs, restaurants 
~ Adding bi\_\_ to tip jars
A

good, bad
liking, salesperson
contrast

social proof
laughter
more
lines
bills
46
Q

Methods of Compliance:

Ba__ and Sw__:

  • Involves offering one co__ but then sw__ once the potential sales ta__ is in the st__.
  • Utilizes co__.
A

bait, switch

commodity, switching, target, store

commitment

47
Q

Re__ Persuasion and Compliance:

Mi__ processing!
- Much of pe__ (pe__ route) and co__ (fi__-ac__ patterns) are achieved when we are ‘mi__.’

Ro__ playing situations where pe__ or co__ might occur
- McAlister et al., 1980 showed ro__-playing helped reduce adolescent sm__.

Ino__ training (McGuire, 1964)
- Bo__ attitudes through exposure to sm__ amounts of pe__ messages.
~ Accessible co__-ar__
~ Elicits re__!

A

resisting

mindful
persuasion, peripheral, compliance, fixed-action, mindless

role, persuasion, compliance
role, smoking

inoculation
bolstering, small, persuasive
counter-arguments
reactance

48
Q

How can attitudes be measured?

Two major distinctions:
- Ex\_\_, se\_\_-re\_\_ measures Assumptions:
~ person un\_\_ the qu\_\_.
~ All people in\_\_ question in sa\_\_ way
~ People have ac\_\_ to the information
~ People ca_ and wi_ report information tr\_\_
  • Im__, and be__ measures
A
explicit, self-report
understands, question
interpret, same
access
can, will, truthfully

implicit, behavioral

49
Q

Explicit Measures of Attitude:

-Li__-type scales
~Measures ag__ with a st__

ex: I am ha__.

1 2 3 4 5
di__ ag__
ne__ al__

  • Se__-di__ scales
    ex: I am:

Sad…………………………………Happy

-select an appropriate po__ on a scale between two bi__ adjectives

A

likert
agreement, statement
happy

disagree agree
never always

semantic-differential

position, bipolar

50
Q

Explicit Measures:

How can attitude measures better assess st__ of attitude?

-Fa__ (1995) suggests measurement of attitude ac__.

Response la__:

  • Amount of ti__ to re__ to an at__ item
  • Person who responds in 750ms will have a __ attitude than someone who responds in 4 seconds.

Kr__ and Pe__ (1995) argue that measuring attitude ce__:
-Extent to which an at__ is highly co__ with other related co__.

A

strength

fazio, accessibility

latency
time, respond, attitude
stronger

Krosnick, Petty
centrality
attitude, correlated, concepts

51
Q

Implicit Measures:

Pr__ Method Examples:

-Le__ (Word) De__ Tasks
~ After seeing the word ‘Wh__,’ participants are quicker to
id__ the word ‘Sm__’ as word (Dovidio, Evans & Tyler, 1986).

-Word Co__ Tasks
~ After being primed for Af__-Am__, individuals are
more likely to complete the stem HOS___________ with ‘hos__’ rather than ‘hos__.’

-Be__ Interpretation Tasks
~After being primed for Af__-Am__, individuals will
rate the behavior of ‘Donald,’ an am__ character, as more ho__.

A

priming

lexical, decision
white, identity, smart

completion
african-american
hostile, hosptital

behavior
african-american
ambiguous
hostile

52
Q

Implicit Measures:

Implicit As__ Test (Greenwald et al., )

-often takes longer when ca__ or ba_ are one category and af__-am__ or go__ are the other because the associations aren’t as st__.

A

associations

caucasian, bad
african-american, good
strong