7. Organizational Change and Development

Question 1

Organizational Change

Answer 1

Actions in which a company or business alters a major component of its organization

Question 2

Organizational development

Answer 2

Change process through which employees formulate the change that’s required and implement it.

Question 3

Organizational Transition

Answer 3

Implementation of change through systematic planning, organizing and implementation of change to reach desirable future state without affecting the continuity of business.

Question 4

Why Change?

Answer 4

1. Technology
2. Cultural Diversity
3. Globalization and Global Competition
4. Consumer Needs
5. Government
6. Environmental standards

Question 5

Types of Large-Scale Organizational Changes

Answer 5

Transformational - Big and Significant
Incremental - Small But Meaningful
Developmental - Build on existing
(T) Remedial - Corrections or improvements to the current system
Process and System Change - Infrastructure
Structural Change
Merger and Acquisition Change - Disney acquires Marvel
De-Merger - MDC
Downsizing - Covid-19
Relocation Change - Jollibee to NYC
Rebranding Change - Dunkin Donut to Dunkin

Question 6

Different Tpes of Org Interventions

Answer 6

Human Process Interventions
Basic Process Intervention
Technocultural Intervention
HRM Intervention - Performance, Talent and Well-Being
Strategic Change Intervention

Question 7

Types of resistance to change

Answer 7

Technical: habitual work processes
Political: pressure from stakeholder
Cultural: Take the form of system and procedures that reinforce the statust quo