3.2 Organizational Power and Communication

Question 1

Ability to get an individual or group to do something or change in some way

Answer 1

Power

Question 2

Politics

Answer 2

Process to achieve power

Question 3

Ingration

Answer 3

increasing one’s personal appeal through such tactics as doing favors, prainisng or flattering another

Question 4

Assertiveness vs Exchanges

Answer 4

1. To make orders or demands
2. Offering something in exchange for another

Question 5

Sanction vs Blocking

Answer 5

1. Withholding salary, threaten firing someone
2. Threatening to stop working with another person

Question 6

Upwards Appeal vs Coalition

Answer 6

Both to obtain support:
1. From superiors
2. From Co-workers

Question 7

Organizational Power vs Individual Power

Answer 7

1. Comes from the individual’s position in the organization and from the control over important organizational resources conveyed by that position
2. Derived from personal characteristics

Question 8

Power Bases

Answer 8

Coercive
Reward
Referent
Expert
Legitimate

Question 9

Horizontal vs Upward vs Downward Communication

Answer 9

1. Linking related tasks, units, and divisions in the organization. Same level and hierarchy communication
2. Subordinate to Superior
3. Superiors to Subordinates

Question 10

Leadership

Answer 10

Influencing, motivating and enabling others to contribute toward the effectiveness and success of the organization

Question 11

Traits of Great Leaders from the Big 5

Answer 11

High Openness, Sconscientiousness and Extraversion

Question 12

Motivation to Lead

Answer 12

Affective Identity - “I Enjoy”
Noncalculative - “Personal Gain”
Social-Normative - “Sense of Duty”

Question 13

Leadership motivation pattern

Answer 13

High need for power and low need for affiliation

Question 14

Impoverished Leadership

Answer 14

Neither task nor person oriented

Question 15

Person vs Task-oriented leaders

Answer 15

1. Supportive, shows concern
2. Define/structure their roles and their subordinate’s roles

Question 16

Transformational Leadership

Answer 16

Focus on transforming goals, values, ethics, standard and performance of others

Question 17

Managerial Leadership

Answer 17

Daily activities that support and guide the performance and well-being of individual employees and the work unit toward current objectives and practices

Question 17

Servant-Leadership

Answer 17

Extension or variation of people-oriented leadership. Leadership as serving others

Question 18

Shared Leadership

Answer 18

Flourishes in organization where formal leaders are willing to delegate power and encourage employees to initiate.