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CMP Test > 6. CIC- 10, 11, 12, 16: Destination Selection, Convention Center Facilities, Facility Contracts And Insurance, Venue Selection, Accessibility, Event Insurance > Flashcards

6. CIC- 10, 11, 12, 16: Destination Selection, Convention Center Facilities, Facility Contracts And Insurance, Venue Selection, Accessibility, Event Insurance Flashcards

1
Q

What two important questions should you ask before signing a contract?

A

Are the terms specific (rental rates, services provided, etc)?

Does the contract encompass all items of agreement between the parties?

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2
Q

PCMA adds (p.628)- adds that what is necessary for a contract before it is signed?

A 
PCMA adds (p.628)
Specific remedies for breach or default
Allocation of liability
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3
Q

Three Basic Elements of a Valid Contract:

A

An offer – contains basic terms of the agreement
An acceptance – if changes made, it becomes a counter-offer, which must then be accepted without change
Consideration – defines benefits to each party (who gets what)

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4
Q

What should be included in a hotel contract clause addressing guest rooms?

A 
Number and type
Details on reservation and confirmation
Complimentary rooms
Special room requirements and rates for VIPs, staff, suppliers
Cut off date
Guarantee and deposit
Check-in and check-out times
Specific room rates
Room taxes
Early departure fees and all other charges
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5
Q

What are two definitions of the word “Concession”?

A

Merchandise or refreshments sold on-site (concession stand, etc)
Contractual agreement – incentives, etc. May be linked to group’s performance

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6
Q

Indemnification Clauses include what?

A

Controversial and least understood
One party agrees to protect the other from liability as a result of lawsuit by a third party
Clauses should be reciprocal
May have “hold harmless” wording if litigation and damages are a concern
Some states require indemnity by law
Some facilities cannot provide it (convention centers, etc).

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7
Q

END Analysis – Effect of the Negotiation Demise

A

Start at the end and work backwards to see what happens if you cannot reach an agreement.

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8
Q

ZOPA stands for what?

A

Zone of Possible Agreement

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9
Q

RINT stands for what?

A

Ranked Items on the Negotiation Table

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10
Q

What does a waiver of subrogation do?

A

??

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11
Q

6 types of insurance-

A 
General liability
Umbrella – covers gaps in coverage
Fire liability (also put clauses in contract as waiver of subrogation)
Medical liability
Independent contractor liability
Host and liquor liability
Additional insured
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12
Q

Difference in events in US vs rest of the World-

A

Events conducted in the USA will have specific requirements imposed upon you by the venue. US General Liability Insurance can cover most contingencies
Venues outside the US automatically hold you responsible for all acts of negligence that result in bodily injury or property damages caused by third parties. Event-specific Public Liability Insurance protects against claims

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13
Q

Definition for- Either party fails to carry out obligations in part or in full

A

Breach of Contract

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14
Q

Use the term _____ _____ instead of ‘downtown’ when planning abroad.

A

City Centre

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15
Q

European Union (EU) consists of what?

A

25 countries following common policies

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16
Q

Destination Marketing Association International =

A

Worldwide organization of over 600 Convention and Visitors’ Bureaus

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17
Q

US CVB’s provide what? 5 things-

A 
Initial information about the area
Facility information and tours
Transportation 
Housing reservations
Promotional materials
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18
Q

BestCities Global Alliance includes what?

A

CVBs from 8 international cities undertaking a certification process of their quality management system that covers 35 client service standards in the meeting market.

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19
Q

Destination Marketing Association International (DMAI)

A
  • Developing an accreditation program to identify CVBs that have met predetermined standards of service
  • Broader than the BestCities since open to all CVBs and not just for meetings market
20
Q

Outside the US, CVBs are UNLIKELY to offer-

6 things-

A 
Assistance running the event
Room reservations for attendees
Registration coordination
Exhibit hall advice
Transportation assistance
Recommendations of suppliers in the area
21
Q

MINT stands for-

A

Meeting Information Network

22
Q

When selecting a venue- consider these 2 things-

A

–Know the events market
High season – 90% occupancy or higher
Shoulder season – 70-89% occupancy
Low season – less than 70% occupancy

--Know & prioritize negotiating points (CIC pages 92-94)
Space
Sleeping rooms
Dates
Comps and amenities
F&B costs
Attrition and cancellation fees
23
Q

3 types of typical meeting venues-

A

Convention Centers
Hotels
Conference Centers

24
Q

ADA Compliance at a mtg- who is in charge of complying?

A

It is the facility’s responsibility to make sure the facility is accessible.
It is the sponsoring organization’s responsibility to make sure the program is accessible.

25
Q

ADA sleeping rooms must have what?

A

2% of sleeping rooms must be barrier free for wheelchairs, with 1% having roll-in showers.

26
Q

ADA compliance- Hallways and corridors have a ___ clearance and spaces for turning and passing.

A

36 in

27
Q

ADA compliance- Each exit door must be equipped with a panic bar and at least a _____opening.

A

32 in

28
Q

In the ADA sleeping rooms, you must have-

  • ______ clearance on one side of the bed
  • Sink mounted at least ________from floor
  • Toilets NO HIGHER than ________off the floor
A

32-inch
29 inches
29 inches

29
Q

Ramps – ______ slope per every ____ of run.

A

1 in
1ft
An 18” stage needs an 18-foot ramp.

30
Q

For every ___ inches in height, ramp no more than 1 foot long

A

3in

31
Q

How much of your budget should but allocated for

A

5-7%

32
Q

ADA mtg room set up-
Schoolroom
Theater

A

–36-42 inches of table space per wheelchair in a schoolroom setup, row width of 6 feet

–36-42 inches of space in theater setup, row width 5 feet

33
Q 
Which of these is NOT one of the 3 basic elements of a valid contract?
A. Counter-offer
B. Consideration
C. Acceptance
D. Offer
A

A. Counter-offer

34
Q 
What could constitute force majeure?
A. Tornado
B. Flood
C. Both
D. Neither
A

C. Both

35
Q 
In what does one party agree to protect the other from liability?
a- concession
b- indemnification
c- waiver of subrogation
d- ZOPA
A

b- indemnification

36
Q 
What type of insurance covers gaps in existing coverage? 
a- umbrella
b- event specific
c- host and liquor
d- general liability
A

a- umbrella

37
Q 
What is the term for the 25 European countries following common policies?
A. EUA (European Alliance) 
B. Eurozone
C. UEC 
(Union of European Countries
D. EU (European Union)
A

D. EU (European Union)

38
Q 
Outside the US, CVBs are likely to offer
a- transportation coverage
b- registration coordination
c- both
d- neither
A

d- neither

39
Q 
Conference center offering full service with accommodations, usually near metropolitan complex
a- corporate
b-residential 
c- university
d- resort
A

b-residential

40
Q 
When occupancy is typically at 85%, it is called \_\_\_\_\_\_\_ season
a-booking
b- low 
c-shoulder 
d- high
A

c-shoulder

41
Q 
Which of the following pertain to MINT?
A. >34,000 events 
B. Voluntary
C. >50 room nights peak  
D. All of the above
A

D. All of the above

42
Q 
Who is responsible for a program’s compliance with ADA rules?
a- facility
b- planner 
c- neither
d- both
A

b- planner

43
Q 
Flat sleeping room rates may work best for which group?
a- corporations
b- associations
c- educational groups 
d- none of the above
A

a- corporations

44
Q 
% of sleeping rooms required to have roll-in showers
a- 2%
b-1%
c- 3%
d-5%
A

b-1%

45
Q 
A ramp for a 12-inch stage should be-
a-35 in wide
b- color marked for safety 
c- 12ft long
d- all of the above
A

c- 12ft long

46
Q 
When one party injured by another takes reasonable steps to reduce damage-
a- breach of contract
b- reciprocity 
c- arbitration
d- mitigation
A

d- mitigation

47
Q 
Alliance of international CVBs attempting to create standards and common practices
a- best cities
b- DMAI 
c- both 
d-neither
A

c- both

CMP Test (15 decks)

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