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CMP Test > 4. CIC- 4, 5, 6, 7: Education Goals & Objectives, Program Content, Continuing Education, Evaluation > Flashcards

4. CIC- 4, 5, 6, 7: Education Goals & Objectives, Program Content, Continuing Education, Evaluation Flashcards

1
Q 
Meeting format that typically has 10-12 participants drawn from a target audience.
a- focus group
b- symposium
c- case study
d- fishbowl
A

a

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2
Q 
Type of data referred to as 'soft data' 
a-quantitative
b- qualitative
c- informal 
d- questionaire
A

b

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3
Q 
In planning a meeting, what is concrete and identifiable? 
a- goals
b- contract planning
c- educational content 
d- objectives
A

d

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4
Q 
Lifelong (adult) learning is affected by which components?  
a- learning evnironment
b- doing vs listening
c- both a and b
d- neither a or b
A

c

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5
Q 
What do you include in a speaker agreement letter?
a- travel arrangements
b- date, time, place of presentation
c- info on accommodations
d- all of the above
A

d

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6
Q 
What can you measure the success of a program with?
a- surveys
b- evaluations
c- demographics
d- revenue
A

b

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7
Q 
Asking for data by providing a scale for rating (excellent, good, fair, bad) is called what?
a- multiple choice
b- likert
c- open ended
d- none of the above
A

b

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8
Q 
Usually consists of counting frequencies and determining averages. 
a- math 
b- data analysis 
c- surveying 
d- calculated meeting metrics
A

b

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9
Q

Adult learning objectives include which of the following?
a- gain professional knowledge
b- achieve recognition by obtaining certifications
c- obtaining license or certification as a condition of employment
d- all of the above

A

d

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10
Q

What does CSEP stand for?

A

Certified Special Events Professional

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11
Q

Most commonly used evaluation tool?

A

survey

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12
Q

The credential conferred upon speakers for extensive speaking experience and client satisfaction.

A

CSP- Certified Speaking Professional

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13
Q

The association that bestows the CSP certification?

A

NSA-National Speakers Association

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14
Q

Term used to count credits for continuing legal education?

A

aka: CLE

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15
Q

Software packages, online survey tools, and wireless hand-held devices are all examples of what?

A

Electronic Data Collection

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16
Q

Soft data used to ask ‘why’?

A

qualitative

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17
Q

3 main reasons that adult attend non- mandatory conferences.

A
  • Research
  • Information
  • Networking
    aka: RIN
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18
Q

Often the largest part of a meeting and motivating factor for attending conferences?

A

non accredited sessions

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19
Q

Term used to define a ‘meeting of experts in the field’?

A

Symposium

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20
Q

Definition for ‘long term aims, broad descriptions’?

A

Goals

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21
Q

Term for ‘lecture or dialogue usually between 10-50 pple. led by a specialist

A

Seminar

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22
Q

Involves directly asking a percentage of a group about their opinions.

A

Sampling

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23
Q

What does IACET stand for?

A

International Assoc for Continuing Education and Training

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24
Q

What is a CPCE?

A

Certified Professional Catering Executive

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25
Q

What is a Fishbowl program format?

A

An interchange between an inner circle debating an issue and an outer circle of observers

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26
Q

What program format is hands on and intense?

*Think Sage AP Essentials.

A

Workshop

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27
Q

Informal meeting, often academic or research oriented.

*Think Texas State bookstore

A

Colloquium

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28
Q

Improving skills and professional knowledge are examples of…

A

Adult learning

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29
Q

CMP

A

Certified meeting professional

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30
Q

A type of survey where participants check off boxes that apply to them

A

Checklist

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31
Q

Divide audience into discussion groups, each of which reports group findings in following plenary session

A

Buzz session

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32
Q

What is concrete and identifiable?

A

Objectives

33
Q

CMM

A

Certificate in Meeting Management

34
Q

Another word for quantitative data?

35
Q

An expert at harvesting an audience’s knowledge and experience?
*Think Matt Gobert

A

Facilitator

36
Q

An example of a two-way question

37
Q

CAE

A

Certified Association Executive

38
Q

2 teams composed of 2-3 pple arguing opposite sides of an issue

39
Q

Most important step in planning an event?

A

Determining purpose and creating clear goals and measurable objectives

40
Q

Difference in goals and objectives?

A

Goals are long term and broad, obj are concrete, can be measured and state what the attendee will have learned by the end of the meeting

41
Q

What guides every step of the planning process?

42
Q

This affects a range of event functions that incl budget, f&b, marketing, A/V….

A

Objectives

43
Q

What is the first step in strategic planning?

44
Q

What do you need to consider when researching for your strategic plan? DEREOST

A 
Demographics
Education and experience
Reasons for attending
Educational needs
Opinions of previous events
Suggestions for improvements 
Trade publications
45
Q

4 types of research tools?

A 
Focus groups
Survey
Sampling 
Evaluation 
FSSE
46
Q

What is sampling?

A

When you directly query a percentage of attendees and about their opinions concerning event functions. As opposed to a survey that asks everyone

47
Q

When are focus groups most effective?

A

When open ended questions are asked by a facilitator

48
Q

These volunteer groups are put together to establish direction for educational association meetings and requires and expert to be on the committee in order to be accredited

A

Educational Programming Committees

49
Q

Once you have determined the needs and interests of prospective attendees, you can develop goals, objectives and what else?

A

The program design

50
Q

Specific and measurable goals are the basis for what?

A

The program design

51
Q

Program design includes 2 things-

A

what attendees will learn- improve sales techniques

how it will be measured - cont education, sales will increase by 5% in the next 2 months

52
Q

A free standing pavilion or light structure, where printed info is avail

53
Q

What is APEX?

A

Accepted Practices Exchange

54
Q

Needs assessments do what?

A

They help you determine expectations so that you can define the scope and specifications that result in an event that satisfies attendees needs and desires

55
Q

3 factors that are reviewed during a needs assessment. PCMA pg 19

A

collect and analyze meeting history
meeting host info
stakeholder data

56
Q

How often is a needs assessment done?

A

every 2-3 yrs

57
Q

How often is a high profile and costly meetings needs assessment done?

58
Q

A meeting is taking place with 5k pple and the Gov of Mississipi. How often is a needs assessment done?

59
Q

10 steps for conducting a needs assessment-

A

1- Make the decision to complete the assessment
2- Develop focus and specific objectives
3- Identify stakeholders
4- Determine time frame, budget, and staffing required to perform assessment
5- Select data collection methods
6- Collect data
7-Analyze data
8- Prioritize findings
9- Report the results
10- Utilize results to create meeting objectives, attendee outcomes, and program design

60
Q

6 level of objectives- including ‘0’

A 
0- statistics, scope, volume
1- Reaction, satisfaction and planned action objectives
2- Learning objectives
3- Application objectives
4- Business impact objectives
5- ROI objectives
61
Q

Program format where 4 or 5 participants query the main speaker from the stage w questions from the audience and follow up questions

A

Term- Audience reaction team

62
Q

Program format where you increase audience participation by dividing the audience into discussion groups, each of which reports the groups findings during a plenary session

A

Buzz session

63
Q

Program format where the presenter is questioned on behalf of the audience

64
Q

Program format where a lecture between 10-50 participants meet and share observations and experiences on a subject. Led by a specialist in the field. Often all have different skills but common interest. Highly interactive

65
Q

Program format where participation is limited, intense and hands on, learn a new skill

66
Q

Program format where experts in the field meet, papers are presented and discussed with a view to make recommendation concerning the problem under discussion

67
Q

Program format where small groups are formed on specific subjects, Arranged by basic, intermediate, advanced

A

Breakout session

68
Q

Program format where an intense analysis of an individual unit or situation

A

Case Study

69
Q

Mult sessions scheduled at the same time

A

Concurrent sessions

70
Q

Program format to stimulate interest and debate

A

Controversy panel

71
Q

Program format-the act of showing how to do something

A

Demonstration

72
Q

Another name for the general session

A

Plenary session

73
Q

Adult learning is affected by 3 components-

A

Learning environment
Doing vs listening
Inner motivation

74
Q

This place will locate and book speakers according to your budget and specifications

A

Speakers Bureau

75
Q

What do you need to keep in your resource handbook? 8 things

A 
Contact information 
Goals and objectives 
Current program and past promotion pieces 
Notes 
Dates
Site information with map
A/V guidelines
All other related information
76
Q

If an _________ questionnaire makes sense to a person with no knowledge of the event, you have done a good job. (p.40, CIC)

A

evaluation

77
Q

What is used to measure success?

A

evaluations

78
Q

5 things you need to evaluate after the event.

A

Conference- content and environment
Exhibitions- relevance, quality, presentation
Sites- accessibility, costs, incentives
Services- facility staff, CVB’s, etc.
Additional elements- entertainment, recreational activities

79
Q

Are Limitations of surveys? What are they? 3 things

A

biased response
leading questions
limited choices for response

CMP Test (15 decks)

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