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CMP Test > 12. CIC 13: International Mtg's & Events, Independent Mtg Planners > Flashcards

12. CIC 13: International Mtg's & Events, Independent Mtg Planners Flashcards

1
Q

The following is a way to overcome a language gap in Latin America.

a. Use a bilingual member of your staff
b. Hire interpretation services during planning and implementation
c. Use the resource of a DMC
d. A and C
e. All of the above

A

e. All of the above

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2
Q

According to CIC International manual an event organizer should plan to arrive ____________ days prior to the start of an event in Latin America.

a. 2 Business Days
b. 1 Day
c. One and a Half Business Days
d. On the date of the event

A

c. One and a Half Business Days

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3
Q

In Latin America many hotels do not have __________________ in their meeting space and it may be expensive to obtain.

a. Power connections
b. High Speed Internet Access
c. Food and Beverage
d. None of the above

A

b. High Speed Internet Access

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4
Q

________________ will normally greet each other with a ‘abrazo’ (hug).

a. Business partners
b. Enemies
c. Acquaintances
d. All of the above

A

c. Acquaintances

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5
Q

Asia Pacific Region Spans _________ time zones.

a. 5
b. 6
c. 7
d. 8
e. None of the above

A

d. 8

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6
Q

Normal business hours in the Asia Pacific Region are _____________.

a. Typically 8:00 to 17:00 or 18:00 on the weekends plus half day Saturday.
b. Typically 9:00 to 16:00 or 19:00 on the weekends closed on Saturday
c. Typically 7:30 to 17:30 or 18:00 on the weekends closed on Saturday
d. None of the above

A

a. Typically 8:00 to 17:00 or 18:00 on the weekends plus half day Saturday.

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7
Q

___________________ are important in the Asia Pacific Region because they may include large scale parades, outdoor entertainment and office closures.

a. Vacation Days
b. Labor Days
c. National Day
d. None of the above

A

c. National Day

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8
Q

In many cases in Asia Pacific some or all customs controls can be waived if a _________________ is completed.

a. Customs Exemption Certificate
b. Conference Exemption Plan
c. ‘Conference Waiver’ Scheme
d. None of the above

A

c. ‘Conference Waiver’ Scheme

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9
Q

According to the CIC International Manual________________may cost more in the Asia Pacific Region.

a. Guest Rooms
b. Function Space
c. Staff Overheads
d. A and B

A

c. Staff Overheads

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10
Q

It may be cheaper and more efficient in Asia Pacific to ____________________ a presenters notes so that attendees may read them simultaneously

a. Translate
b. Translate
c. Translate
d. All of the above

A

d. All of the above

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11
Q

Interpreter refers to:

a. Oral communications
b. Sign language
c. Written communication
d. Any form of foreign communications

A

a. Oral communications

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12
Q

How many attendees from different countries do you have to have for a meeting to be considered international?

a. At least 5
b. 3 or more
c. At least 10
d. 20 ore more

A

b. 3 or more

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13
Q

World meetings are:

a. Open to attendees from all nations and meet in the US.
b. Open to attendees from all states and meet abroad.
c. Open to attendees from all nations and meet worldwide.
d. Open to at least three countries and meet abroad.

A

c. Open to attendees from all nations and meet worldwide.

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14
Q

An effective independent meeting planners RFP should include the following (check all that apply):

a. Services to be provided.
b. How payment will be made to the planner.
c. Tools available to the planners.
d. Names of other staff to work on the project.
e. Both A and C

A

e. Both A and C

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15
Q

An independent meeting planners contract with their client should include (check all that apply):

a. Termination and cancellation clauses.
b. Scope of services to be provided.
c. How payment will be made to the planner.
d. Planners expertise and background
e. A, B and C

A

e. A, B and C

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16
Q

What benefits does a full-time employed planner enjoy that an independent meeting planner does not?

a. Employee benefits such as insurance and vacation/sick time pay.
b. Other staff such as accountants and technology experts to help with projects.
c. Freedom to set their own schedule.
d. Ownership in their own business.
e. Both a and b

A

e. Both a and b

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17
Q

The definition of an independent meeting planner is:

a. Hired by company to perform a meeting service.
b. Self-employed.
c. Works as a full time employee.

A

b. Self-employed.

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18
Q

A Business Plan includes your:

a. Clients
b. Services Provided
c. Client Info
d. Financial Impact
e. You kids Names
f. A, b, c, and d

A

f. A, b, c, and d

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19
Q

What kind of credentials should an independent planner have in order to be competitive? Check all that apply.

a. College degree.
b. Certification in meeting planning/management.
c. Experience in planning events.
d. A and B

A

d. A and B

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20
Q

When shipping between two countries, each box must have a ______________listing the contents, including description, quantity, value and use.

a. Commercial Invoice
b. Commercial Ticket
c. Foreign packing slip
d. None of the above

A

a. Commercial Invoice

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21
Q

Which of the two ways to manage foreign currency risk is considered “safer”?

a. Negotiate a fixed rate of exchange for all contracts and insist all income be priced at an exchange rate equal to or greater than the fixed rate?
b. Buy foreign currency on the futures market at the rate prevailing when the contracts are negotiated.

A

b. Buy foreign currency on the futures market at the rate prevailing when the contracts are negotiated.

22
Q

With international meetings, technology and pose a problem because:

a. Video formats are different.
b. Voltage requirements and plug designs differ.
c. Internet access may be limited.
d. All of the above.

A

d. All of the above.

23
Q

When shipping meeting materials out of the country, it is best to use a:

a. Destination Management Company
b. Federal Express or UPS
c. Customs Broker
d. Certified Meeting Planner

A

c. Customs Broker

24
Q

A Professional Congress Organizer (PCO) helps you with (check all that apply).

a. Airline bookings
b. Housing arrangements
c. Speaker notifications
d. Onsite program
e. Both a and b

A

e. Both a and b

25
Q

What are some of the most common protocol mistakes (check all that apply):

a. Registration
b. Flags
c. Seating
d. Hotel selection
e. Both b and c
26. What are some considerations

A

e. Both b and c

26
Q

What are some considerations needed for budgeting a meeting out of the country (check all that apply).

a. VAT
b. Need more budget for recreation
c. Meeting room costs are higher
d. Currency exchange
e. A and D

A

e. A and D

27
Q

A freight forwarding company is used to:

a. prepare documents for international shipping
b. to consolidate points in the US to coordinate the shipment of combined products
c. to pick the freight up from your office
d. to set up your exhibits

A

b. to consolidate points in the US to coordinate the shipment of combined products

28
Q

A translator provides ________________ Communication.

a. Oral
b. Written
c. Visual
d. None of the above

A

b. Written

29
Q

A Interpreter provides __________________Communication.

a. Written
b. Oral
c. Both a and b
d. None of the above

A

b. Oral

30
Q

In the Middle East __________________ is considered the weekend.

a. Monday and Tuesday
b. Saturday and Sunday
c. Thursday and Friday
d. None of the above

A

c. Thursday and Friday

31
Q

The CDC or Center for Disease Control offers warnings on ___________________.

a. Health issues in other countries
b. Hurricanes
c. Tornadoes
d. None of the above

A

a. Health issues in other countries

32
Q

Terms for Independent Planners:

A 
Independent Planner
Contract Planner
Third Party
Independent Contractor
Intermediary
33
Q

3 ways planners are paid:

A

1- Contract with a pre-determined amount - contract is developed by the independent planner, typically through research of how many hours it will take to do the work
2- Hourly rate – based on actual hours worked
3- Commissions from hotel rooms – typically at 10% - based on how many rooms are picked up

34
Q

4 niche markets:

A

Corporate
Association
Special Events
Weddings

35
Q

Four Services Most Frequently Offered by Meeting Planners:

A

On-site management (46%)
Contract negotiation (28%)
Full service meeting management (36%)
Site inspection and selection (30%)

36
Q

Ex: if a hotel is sued by an attendee that is injured at an event due tot he fault of the group, an _____ clause might require the group to pay back the hotel.

A

clause in contract where one party agreees to pay damages or cliams that the otehr party may be required to pay another.

37
Q

_______ are required by countries that want to exercise tighter control over persons who enter the country than can be done through passports.

A

Visas

38
Q

An_______’s purpose is to maintain trade and diplomatic relations between two countries

A

Embassay

39
Q

In order to avoid problems event organizers should secure the services of a __________ _______ in the host county

A

customs’ broker

40
Q

If you or an attendee face legal trouble in a host country you should seek the advise of a______.

*A term used in many Common law jurisdictions for a lawyer who offers legal services outside of the courts. Do not expect any assistance from the embassy or consulate.

A

solicitor

41
Q

For the IRS to consider an event tax deductable it will look at the following:
4 things-

A
  • The purpose of the event and the activities taking place
  • The purposes and activities of the sponsoring organization
  • The residence of the active members of the organization and the locations of previous and future events.
  • All relevant factor as the taxpayer may present to the IRS
42
Q

Contracting for services outside the home country should be approached with the idea that_______ ________and rules may be different.

A

contract law

43
Q

Prelim contract discussions an _____ __ ____ can be binding

A

letters of intent

44
Q

_______________ ____________ – In Europe establishing a personal relationship prior to doing business is very important.

A

Business relationships

45
Q

Richard Lewis divides race into three categories

A

Linear-Active – Step by Step manner
Multi-Active- Emotions dictate behavior
Reactive – Deliberate and take time reaching conclusions

46
Q

Linear-Active –

A

Step by Step manner

47
Q

Multi-Active-

*Multiple personalities are emotional

A

Emotions dictate behavior

48
Q

Reactive –

A

Deliberate and take time reaching conclusions

49
Q

Business Cards

Could be rude it you :

A 
Put it away without looking at it
Write on it
Bend it
Put it in a trouser pocket
Leave it behind
50
Q

Customs – Experienced planners normally ______ the time and amount of money they think it will take to shipment to a locations on time.

A

double

51
Q

Sarbanes-Oxley (SOX) federal law

A

States that all publically tradd comapnies comply with stringent government standards which serve to strengthen the role of the board members oversight of financial transactions and auditing procedures.

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