4.2 – Change Management Flashcards
1
Q
- Documented Business Process
A
o Rollback plan [system restore]
o Sandbox testing [separate network]
o Responsible staff member
2
Q
- Change Management
A
o Request forms
o Purpose of the change
o Scope of the change
o Date & time of the change
o Affected systems / impact
o Risk analysis = risk level
o Change board approvals
o End user acceptance
