3.1 – Fixing Windows Flashcards
- Reboot
o Easiest & faster way to fix simple issues
o May work for frozen OS / apps
- Restart Services
o Will refresh the entire service
o May work for a service that is not functioning / failed
o Can be done from the services.msc
- Uninstall / reinstall / update apps
o Best = uninstall app / reinstall app
o Will fix most issues with apps
o App data files might not be lost
o Might lose app settings
o Done from control panel / apps from setting
- Verify Requirements
o Before installing, ensure system meets minimum requirements
o Many apps / OS have minimum RAM, disk space, CPU req.
- SFC = System File Check
o Allows users to scan for & restore corrupted files
o Use the SFC command = sfc/scannow
—Scans all system files & replaces corrupted / incorrect files
- Reimage [clone machine]
o Uses an imaging software to create an image
o When issues occur, the system will be reimaged
o Clone Deploy / Norton Ghost / Symantec’s Ghost Enterprise
o Reinstall Windows with settings
- Rollback Updates
o If updates cause errors, can remove update if needed
- Rebuild Windows Profiles
o Builds a new Windows profile for the users
o This can resolve any issues with the user app / config
