4.1 – Common Network Documentation Flashcards
1
Q
- AUP = Acceptable Use Policy
A
o Defines how the employees are allowed to use the services they have access to
2
Q
- Regulatory Compliance Requirements
A
o Will influence how an organization has to operate which means, IT must also follow rules
o Splash Screens
—Screen shows who computer is for
3
Q
- Incident Documentation
A
o Helps create documentation of what kind of issues are occurring & how they were handled
4
Q
- SOP = Standard Operating Procedures
A
o Provide a series of steps to accomplish a task
o Procedures for custom installation of software packages
5
Q
- New-user Setup Checklist
A
o For new users to get setup
6
Q
- End-user Termination Checklist
A
o When users leave
7
Q
Network Topology Diagram
A
- Used to build the network & becomes a reference for troubleshooting network issues
