403 – Communications

Question 1

Wanted Person / Active Stolen

Answer 1

10 - 12

Question 2

Sex Offenses/Medical Concerns

Answer 2

10 - 13

Question 3

Mentally Ill Person

Answer 3

10 - 14

Question 4

Officer or Firefighter in Trouble

Answer 4

10 - 15

Question 5

Subject Wanted on Felony Warrant

Answer 5

10-40A

Question 6

Subject Wanted on Class A or B Misdemeanor Warrant

Answer 6

10-40B

Question 7

A Code-One Call is a request for police services which does not present an actual and immediate potential for serious injury, damage or loss of property. A code-one call generally requires only a

Answer 7

routine police response.

Question 8

means a request for police service where the immediate rapid response or arrival of police units will reduce the probability of serious injury, damage or loss of property.

Answer 8

A Code-Two Emergency Call

Question 9

A Code-Two Emergency Call means a request for police service where the immediate rapid response or arrival of police units will reduce the probability of serious injury, damage or loss of property. Common Code-Two responses
include bomb threats and animal bite in progress.

Question 10

A Code-Two Emergency Call means a request for police service where the immediate rapid response or arrival of police units will reduce the probability of serious injury, damage or loss of property. Common Code-Two responses
include ____ and ____________.

Answer 10

bomb threats
/
animal bite in progress

Question 11

The following will be dispatched Code-Two.

Answer 11

Overdose in Progress
Threats Bomb with Device
Threats Bomb in Progress
Shotspotter Alert

Question 12

means a request for police service that presents a threat or immediate danger of death or serious bodily injury to any individual. Both, the threat and the need for assistance must be immediate.

Answer 12

A Code-Three Emergency Call

Question 13

A Code-Three Emergency Call means a request for police service that presents a threat or immediate danger of death or serious bodily injury to any individual. Both, the threat and the need for assistance must be immediate. An
example of a Code-Three emergency call would be a ____ or a ____.

Answer 13

shooting in progress
/
disturbance with a knife/gun involved

Question 14

The Department has a responsibility to respond with a degree of promptness appropriate to the situation. While thepriority spectrum and degree of urgency is wide, each call is extremely important to the individual placing it. For
this reason, dispatchers are not restricted to ____ boundaries, or even rank (under exceptional circumstances) when assigning calls.

Answer 14

district or section

Question 15

A call, including a cover call, is assigned to uniformed personnel under a dual concept, which is:

1. Calls are held in accordance with GM Procedure 402, ____; and
2. Assigning the officer who is available for service (normally the officer nearest the location) provides the ____.

Answer 15

Differential Police Response
/
most prompt response

Question 16

The call is dispatched to an officer/UEDI in the following order, if practical:

Answer 16

1. Officer/UEDI assigned to the district
2. Officer/UEDI completing a call in the district
3. Officer/UEDI assigned to an adjacent or nearest district
4. Officer of any rank, available for service, who may be in close proximity

Question 17

Once a cover officer has been dispatched to a call involving ____, ________, or a ________, the cover officer will not be canceled until the first officer arrives at the scene and assesses the situation.

Answer 17

weapons
/
multiple actors
/
crime in progress

Question 18

An officer, not on assignment, who is in close proximity to a call which requires a cover officer, may elect to respond, although he will remain available for service unless authorized and marked out by

Answer 18

the dispatcher.

Question 19

An officer/UEDI or Crime Scene Investigator is subject to cancellation from a call or assignment by the dispatcher and placed back in service under the following conditions:

Answer 19

1. When information is received eliminating the need for further response;
2. A supervisor determines the officer is not needed; or
3. A complainant refuses police services (i.e., fingerprinting stolen vehicles or burglary scenes).

Question 20

Investigative personnel are sent when required by established procedure or requested by field personnel. Dispatchers will not wait for confirmation from the responding officer/UEDI before dispatching a Crime Scene Unit Investigator to a reported ____ or ___.

Answer 20

shooting
/
cutting

Question 21

The Communications Unit supervisor is notified when a call to a major incident is dispatched, or any other call requiring a ________ to respond.

Answer 21

number of officers

Question 22

Federal Communications Commission regulations prohibit any form of ____, ____, or ____ radio communications.

Answer 22

superfluous
/
indecent
/
unauthorized

Question 23

prohibit any form of superfluous, indecent, or unauthorized radio communications.

Answer 23

Federal Communications Commission regulations

Question 24

All voice and data transmissions conducted on any police frequency shall be directly related to police business. Personal messages of an emergency nature may be relayed with the authorization of

Answer 24

a supervisor.

Question 25

All voice and computer transactions over police channels are recorded or logged primarily for the purpose of ________ and are available for review by supervisory personnel.

Answer 25

legal documentation

Question 26

Officers below the rank of sergeant are not authorized to initiate direct communication between uniform units on a primary frequency, unless the following criteria are met. 1. The transaction must be incidental to ____ in progress; or 2. The ________ must be secured prior to transmitting.

Answer 26

an emergency / dispatcher's permission

Question 27

Officers may use ________ or ____ as a police communications link between uniform elements.

Answer 27

open channels / computers

Question 28

Cross street information is given only for ____ or ____ emergency calls

Answer 28

code-two / code-three

Question 29

Officers will identify using full call sign and state in ____ "on-scene" upon arrival at the scene and will identify using full call sign and state in clear language "in-service" upon completing the call.

Answer 29

clear language

Question 30

normally preceded by an emergency alert tone, is broadcast over the affected primary channel(s) at the dispatcher’s discretion. Information concerning the call is broadcast over each working channel at the individual dispatcher’s discretion;

Answer 30

A code-two emergency call,

Question 31

preceded by an emergency alert tone, is immediately broadcast simultaneously over all primary police frequencies upon reception by the dispatcher.

Answer 31

A code-three emergency call,

Question 32

A code-three emergency call, preceded by an emergency alert tone, is immediately broadcast simultaneously over all primary police frequencies upon reception by the dispatcher. A supervisory officer is notified to

Answer 32

make the scene

Question 33

The failure of an officer to verbally respond after **two (2)** successive calls from the dispatcher initiates the following process: 1. The dispatcher time-stamps and completes SAPD Form #116, Failure to Respond Form, and notifies the ________; 2. The appropriate field supervisor is notified and assigned to attempt to locate the officer who failed to respond to the call from the dispatcher. The field supervisor submits a written report under the original case number with a copy routed to the ____; 3. Another officer is dispatched to the call and given report responsibility; 4. An officer responding after another officer is assigned the call is sent to the location to cover and contact the supervisor assigned; 5. The Communications Unit supervisor signs SAPD Form #116 and forwards it to the ________; and 6. The Communications Unit Director reviews and signs SAPD Form #116 and forwards copies to the officer's ________ and ________ for further disposition.

Answer 33

Communications Unit supervisor / Unit Commander / Communications Unit Director / division/section commander / unit/shift commander

Question 34

If the field supervisor fails to respond after ____ calls, the nearest available ________ is notified by the Communications Unit supervisor. The nearest available officer is then assigned the call.

Answer 34

three (3) / unit/shift commander

Question 35

The following information is relayed to **all dispatch consoles** by a communications clerk for broadcast to all officers:

Answer 35

1. Police officer needing help; 2. Crimes in progress that may pose an immediate danger of death or serious bodily injury 3. Severe weather conditions; and 4. Any information essential to officers.

Question 36

The following information is relayed to **selected dispatch consoles** by a communications clerk for broadcast to officers:

Answer 36

1. Emergency pursuit information of fleeing vehicles is broadcast on affected channels as the vehicle crosses channel divisions; 2. Updating information or descriptions pertaining to felony offenses in progress or recently committed on selected channel(s); 3. Newly received information concerning missing/wanted persons, stolen autos, and attempts to locate persons or vehicles; and 4. Any other information essential to selected officers.

Question 37

The Information Channel provides the following services: Local, TCIC, and NCIC checks of the following provided the subject or item is ____, ____, ____, or ________. (A log is maintained for the purpose of validating and confirming "hits" within the system.) a. Persons (missing and wanted); b. Vehicles (land, water, and air); and c. Property (real or tangible).

Answer 37

in their custody / possession / presence / immediate access

Question 38

No officer will fail to respond unless relieved by

Answer 38

command authority.

Question 39

Uniform Personnel Returns to service immediately upon completion of call (this does not include the period needed to ____)

Answer 39

write report

Question 40

Uniform Commander / **Supervisor** Monitors radio and ________ involving their respective channel to preserve proper radio decorum and ensure a high degree of efficiency regarding the functions and activities of their unit;

Answer 40

computer traffic

Question 41

Uniform Commander / **Supervisor** Handles complaints on officers (________) received from the dispatcher;

Answer 41

on and off-duty

Question 42

Requests for temporary assignment of service channels for special functions or operations are made ____to the ________. The requests include the reason(s) for requiring the channel, the date(s) and time(s) needed, and necessity of dispatch personnel.

Answer 42

in writing / Communications Unit Director

Question 43

An off-duty officer working an extra job ____ check in/out with the dispatcher and monitor the channel serving the area of his location in the event of an emergency.

Answer 43

should

Question 44

Transmissions over police frequencies by off-duty officers Police service requests of a non-emergency nature are reported to the information channel only if ________;

Answer 44

a telephone is not available

Question 45

Officers requesting ________ or ________ may use the information channel frequency if a telephone is not available or its use would compromise the arrest or officer safety

Answer 45

prisoner transportation / case numbers

Question 46

Members receiving telephone requests for service: a. Obtain the nature of the request; and b. Determine if the request may be dealt with by the ________ or a____________, or must be handled by ____________ or be ________.

Answer 46

member receiving the call / nother member present within the unit / a member of another unit / dispatched to a field unit

Question 47

Any requests from outside the Department for release of information from departmental administrative or field files are referred to

Answer 47

the Accounting and Personnel Office.

Question 48

Members needing to make a long-distance telephone call in conjunction with their assigned duties place the call through the

Answer 48

Communication Unit.

Question 49

Accepting Emergency Messages 1. All incoming messages of an emergency nature shall be transferred to the appropriate unit without delay. 2. If the unit is not open or the unit with follow-up responsibility for the emergency message cannot be determined, the emergency message will be transferred to the ____________.

Answer 49

Communications Unit supervisor’s office

Question 50

Delivering Emergency Messages The Communications Unit supervisor shall determine the nature of the emergency messages and attempt to contact the unit or member with follow-up responsibility by telephone. If the unit with follow-up responsibility cannot be determined, the ________ will be the unit responsible for delivering emergency messages.

Answer 50

Communications Unit

Question 51

Delivering Emergency Messages 1. The Communications Unit supervisor shall determine the nature of the emergency messages and attempt to contact the unit or member with follow-up responsibility by telephone. 2. If the unit with follow-up responsibility cannot be determined, the Communications Unit will be the unit responsible for delivering emergency messages. 3. If the unit or member with follow-up responsibility can not be contacted, ________ will be dispatched to deliver the emergency message.

Answer 51

a patrol officer

Question 52

When an emergency message must be delivered to a party out of the jurisdiction of the Department, the ________ or the ________ will deliver the emergency message by teletype to the appropriate law enforcement agency.

Answer 52

Communications Unit / Security Desk