4. Communications and Documentation Flashcards
Any radio hardware containing a transmitter and receiver that is located in a fixed place.
base station
A low-power portable radio that communicates through an interconnected series of repeater stations called “cells.”
cellular telephone
An assigned frequency or frequencies that are used to carry voice and/or data communications.
channel
Questions that can be answered in short or single word responses.
close-ended questions
The transmission of information to another person- verbally or through body language.
communication
When one person imposes his or her beliefs, values, and practices on another because one believes his or her ideals is superior.
cultural imposition
A special telephone line that is used for specific point-to-point communications; also known as hotline.
dedicated line
The recorded portions of the EMT’s patient interaction, either written or electronic. This becomes part of the patient’s permanent medical record.
documentation
The ability to transmit and receive simultaneously.
duplex
When person considers his or her own cultural values as more important when interacting with people of a different culture.
ethnocentrism
The federal agency that has jurisdiction over interstate and international telephone and telegraph services and satellite communications, all of which involve EMS.
Federal Communications Commission (FCC)
A communication system that use voice over internet protocol (VoIP) technology to allow multiple agencies to communicate and transmit data.
interoperable communications system
VHF and UHF channels that the FCC has designated for EMS use.
MED channels
A small computer terminal inside the ambulance that directly receives data from the dispatch center.
mobile data terminal (MDT)
The ability to transmit audio and data signals through the use of more than one communication channel.
multiplex
Anything that dampens or obscures the true meaning of a message.
noise
Questions for which the patient must provide detail to give an answer.
open-ended questions
The use of a radio signal and a voice or digital message that is transmitted to pagers or desktop monitor radios.
paging
This legal document used to record all patient care activities. This report has direct patient care functions but also administrative and quality control functions. also known as prehospital care reports.
patient care report (PCR)
A trusting relationship that you build with your patient.
rapport
A special base station radio that receives messages and signals on one frequency and then automatically retransmits them on a second frequency.
repeater
A radio receiver that searches or “scans” across several frequencies until the message is completed; the process is then repeated
scanner
Single-frequency radio; transmissions can occur in either direction but not simultaneously in both; when one party transmits, the other can only receive, and the party that is transmitting is unable to receive.
simplex
Written documents, signed by the EMS system’s medical director, that outline specific directions, permissions, and sometimes prohibitions regarding patient care; also called protocols.
standing orders
