2.3.1 Business Operations Flashcards

1
Q

What is flow production?

A

Continuous production of identical products which gives scope for high levels of automation.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

One advantage of flow production?

A

Increased productivity

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

One disadvantage of flow production?

A

Not able to customise products

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What is batch production?

A

Producing a limited number of identical products

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Advantage of batch production?

A

Able to provide some level of customisation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Disadvantage of batch production?

A

Machinery needs to be cleaned between batches which reduces productivity

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

What is job production?

A

Production of a one-off item for a single customer

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Advantage of job production?

A

Able to charge a premium price because product is bespoke to customer’s needs

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Disadvantage of job production?

A

Increased staff costs due to specialist skills and training

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

What does the term “business operations” mean?

A

The section of an organisation concerned with making and delivering what the customer wants

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What does productivity mean?

A

A measure of efficiency, usually output per person in a given time period

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Advantage of increased productivity?

A

Reduced unit costs which leads to increased contribution per unit which leads to increased gross profit

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

How to increase productivity

A

CAD
CAM
GPS
EPOS

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

What is CAD

A

CAD - Computer Aided Design:
Accurate dimension
Can see what product looks like before it is produced
Alter design before producing
Accurately Costing

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

What is CAM

A

CAM - Computer Aided Manufacturing
No Errors once programming is correct
Low human input / effort
Can work 24/7

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

What is GPS

A

GPS - Geographical Positing Systems
Real Time routing
Alerts if delivery staff did not arrive or were late

17
Q

What is EPOS

A

EPOS - Electronic Point of Sale
Increase efficiency
Allow access detailed reports from statistics (stock, peak times)
Increased automation

18
Q

Advantages of using technology in operations

A

Labour costs decreased
Increased automation
Machines do not get tired
Less errors
Quicker production
Helps communicate with customers
Reduced defects

19
Q

Disadvantages of using technology in operations

A

High start up costs
Costs in repairing
Errors with technology could delay production
Vulnerable if power cuts
Decrease in workers motivation
Can becomer out of date
Still need workers trained to use technology