1.5.3 Legislation & Business

Question 1

Consumer Rights Act (2015)

Answer 1

Products or Services must be:
- Described accurately
- Fit for purpose
- Services must be provided within reasonable time
- Services must be provided at a reasonable price
- Businesses must accept returns
- Repairs and replacements must be given where neccesary

Question 2

Trade Descriptions act (1968)

Answer 2

A business must accurately describe their goods and services. It is an offence for a business to wrongly describe any part of the product or service they offer

Question 3

Health and Safety at Work Act (1978)

Answer 3

The reponsabilities employers and employees have in keeping the working environmental safe:
- Employers must provide training and employees must undergo the training
- Employers must provide safety equipment and employees must use it
- Employers must provide drinking water, toilets and suitable washing facilities and first aid equipment
- Employees must take responsability for their own safety and report any risks to the employer

Question 4

National Minimum Wage Act (1998)

Answer 4

Covers everyone and ensures everyone is paid a minimum wage depending on their age category

Question 5

Equality Act (2010)

Answer 5

Protects everyone in Britain from harassment, discrimination and victimisation. Individuals cannot be discriminated against for their protected charactaristics including age, race, gender, disability and ethnicity